Ashish Sardar

• Scientific Support (to Customers):
• Evaluate teams’ ability (resources, skills, and time) to engage in various projects and work with Marketing to ensure acceptance of feasible projects, timelines, and milestones.
• Provide strategic inputs to the team, and manage the review mechanism to ensure timely and accurate responses to:
• Product and therapy area-related queries from customers (doctors).
• Customer requests for medical writing/articles.
• Scientific support to the product management team.
• Provide strategic directives for the development of scientific communication kits for products.
• Attend meetings to understand the broad marketing strategy, and translate these into content-directed inputs for the team.
• Review the content prepared by the team, and ensure that SOP checks are run for technical compliance.
• Provide directives to better align content with the brand positioning.
• Approve and sign off on finalized content.
• Oversee the content creation for various internal programs and courses.
• Participate in the annual exercise with marketing to finalize the calendar of events.
• Allocate projects to the team, and conduct a monthly review to track progress (tracker-based).
• Provide inputs for the selection of course directors.
• Lead meetings with course directors to chalk out program design (agenda and content).
• Review content and sample modules.
• Provide topic area suggestions, and review the concept deck prepared by the team.
• Participate in quarterly cycle meetings by conducting scientific sessions.
• New Product Launch Support:
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• Attend the new product meeting to participate in the planning process and provide scientific insights.
• Allocate new products to suitable team members, and review the content prepared.
• Ensure continued support for the initial 6 months to 1 year.
• Knowledge Creation and Sharing:
• Ensure that product portfolios are a rich, updated source of product-related data.
• Continuously scan journals, papers, and industry newsletters to provide the team with relevant insights during project work.
• Conduct a monthly medical update for PMT to proactively share the latest scientific updates in the pharmaceutical space to enhance their domain knowledge.
• Ensure that the team conducts regular, value-added KoL meetings in each region. Track and ensure the growth of the KoL database's strength.
• Attend relevant industry meetings and conferences.

Lead an emerging, innovative, dedicated team of Product Success Consultants in the.

Responsible for providing clear direction and a compelling vision to the team, inspiring and motivating team members to work toward common goals.

Ensure an exceptional provider experience by acting as a liaison between the customer and other product teams involved in the oversight of product migration.

Responsible for overseeing team members to ensure strict adherence to process compliance, to optimize delivery processes, and to review key performance indicators.

Perform necessary adjustments to improve service delivery, provider satisfaction, and automation results.

• Participate in and/or lead customer calls to present business review updates, service delivery trends, performance updates, obtain customer feedback, and present plans of action as required to meet contractual metrics.

• Set performance expectations, monitor progress, and provide constructive feedback. Address performance issues promptly, and recognize and reward achievements to maintain a high-performance team.

Ensure that a culture of dedication and urgency to provider experience is promoted while creating a caring environment for creativity and innovation.

• A detailed understanding of the VS process, inventory control, and a plan of action based on insights.

• Guarantee optimal resource use and meet TAT.

• Organize a part of a performance improvement project.

• Accountable for the output, turnaround time, quality, and ease of onboarding of subordinates.

• Handle conflicts within the team diplomatically, addressing issues promptly, and promoting a positive work environment. Encourage open communication and mediate disputes to ensure a cohesive team.

Manage efficient inventory allocation based on priorities, as well as the strengths and difficulties of the team and its associates.

Effectively manage resources, including personnel, time, and budget. Allocate tasks based on team members' strengths and project requirements.

Work closely together, take responsibility for the timely completion of charts and notes, and adhere to customer SLAs.

Maintaining the team's daily reports, incident logs, and shift planners is your responsibility in order to satisfy the established SLAs.

Ensure the construction, upkeep, tracking, and closure of an incident tracker for all open issues.

• Review of the task list, allocation, and shift schedules for daily work orders.

Create a friendly workplace by engaging in enjoyable activities to lower stress levels and increase team morale.

Create a friendly workplace by developing a business continuity plan, and effectively managing shift timing and leaving, to lower tension among team members and enhance morale.

• Serve as a focal point for delivery as a whole. Ensure business continuity and proactive delivery risk management.

Always innovate to stay ahead, and to maintain state-of-the-art.

Together with the client or partner, conduct operational performance reviews, and support improvement initiatives.

Involving support departments like Quality, Compliance, HR, and L&D to meet project and team requirements is your responsibility for interdepartmental interaction.

• Participate in initiatives for ongoing improvement.

• Promote standardization initiatives.

• Responsible for leading and managing a team of 40 medical data analysts.
• Creation of a delivery plan, risk management, and resource planning. Executing a pilot project to demonstrate team competence and win new projects and clients.
• Train the trainer on abstraction platforms and diseases for each project.
• Create and execute process improvement initiatives, cross-functional training, and skill.
• And knowledge enhancement session.
• Placing complete training, operation plans, and policies for the new project.
• Delivered key projects that were instrumental in growing the project pipeline from 1 project to 7 projects in a span of one year.
• Lead the operations and quality team to onboard new programs and projects by conducting.
• Feasibility analysis.
• Develop SOPs and a repository of material for all projects (training document, productivity sheet, query sheet, and client guidelines).
• Provide annual performance reviews and overall ratings.
• Responsible for setting short-term and long-term goals of the team.
• Develop team strength, and plan strategies to improve the efficiency of the team. Conflict resolution. Pressure testing.
• Train the trainer on multiple EMRs, like EPIC, Allscripts, Janus, etc.
• Demonstrates EMR and disease knowledge, as well as subject matter expertise in multiple oncology areas.
• projects.
• Tracks and communicates project updates during training, testing, and production.
• Maintains applicable trackers.
• Provides a biweekly summary of project progress, including but not limited to.
• Production, training, and relevant updates/delays.
• Demonstrates technical expertise on various data entry platforms (e.g., Caisis,).
• Helix, Redcap, etc. And electronic medical record systems.
• Conduct technical round interviews for MDA, QA, DA, etc.
• Monitor QA metrics for teams, identify, and provide needful training.

• Any identification of anomalies in patient-reported data by performing subject.
• Level Data Review that requires further investigation with the clinical site to determine overall accuracy.
• Review all inclusion and exclusion criteria to ensure each patient meets a minimum.
• Level of acceptance into the clinical trial.
• Review investigation product dosing records to determine adherence to the protocol and.
• Identify possible inaccuracies or missed doses.
• Review all reported adverse events (AEs), concomitant medication, and medical.
• History information should ensure that all supporting information is expected, and/or implausible data is verified, along with adherence to protocol expectations and its impact on other patient-reported or observed information (e.g., laboratory results, AEs, etc.).
• Ensure end-of-treatment (EOT) and end-of-study (EOS) information is correct.
• Documented to determine the primary reason for the patient.
• Ending treatment, or ending participation in the clinical trial.

• Categorize and summarize the physician-patient interaction under different fields, such as history of present illness, review of systems, physical examination, and plan.
• details.
• Populate the summarized data in the electronic health record, and generate the chart.
• note.
• Medical data abstraction.
• Medical report indexing.
• Quality analysis.

Interviewing course applicants.

• Lecture planning, preparation and research.
• Contact and teaching time with students.
• Checking and assessing students' work.
• Encouraging personal development via tutorial or pastoral work.
• Invigilating examinations.