Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Srinivasan Rajagopal

Coimbatore

Summary

Versatile Senior Manager specializing in Delivery Management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Manager

Cognizant Technology Solutions Ltd
05.2021 - Current
  • Worked with Big Four Audit Firms as Program Manager spearheading various activities with the assistance of large teams setting clear objectives and achievable milestones for the team
  • Managed cross-functional teams for successful project completion within deadlines and budgets
  • Supported and facilitated impediment resolution, escalating to leadership as needed to drive prompt resolution.
  • Managed all project plans and tracked schedule milestones/deliverables for multiple Scrum Teams who are involved in Application Development, Integration, DevOps and Data Analytics.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Leveraged Azure DevOps, Jira, MS TFS to track progress and metrics enabling informed decision-making

Delivery Manager

Payoda Technologies Pvt Ltd
06.2020 - 05.2021
  • Managed large scale enterprise American Telecommunication customer and team in geographically separated global regions with high customer satisfaction, built high performance and motivated teams
  • Developed scope and budget for multiple delivery projects
  • Experienced in working together with cross-functional teams to achieve solid top line and bottom-line results
  • Expertise in Design thinking methodology while being mindful to brainstorm problems, invigorate thoughts, re-imagine the experience leading into rapid prototyping and value demonstration eventually building innovative solutions
  • Sound understanding of enterprise technologies and market trends, business domains and demands, changing customer behavior and expectations
  • Make critical business decisions to meet customer expectations
  • Well versed with global delivery models, engaging effectively and building strong relationships with offshore and onsite practice/competency center/delivery teams
  • Develop process improvements to achieve cost effectiveness and time saving
  • Report delivery status to customers, higher management and develop required delivery documentations

Senior Program Manager

Happiest Minds Technologies Ltd
12.2012 - 06.2020
  • Worked as "Program Manager" leading the implementation of large scale, transformative Sales/Commerce Cloud program for a global leader in preowned luxury watches.
  • Worked as "Program Manager" expanding offering and enhancing the quality of existing Products for a leading GiftCard Retailer
  • Worked as "Program Manager" built Product strategy, design, and execution with a strong waterfall team, took it from ideation to delivery.
  • Developed and implemented strategy for the program team, including developing a robust development and roll-out plan across multiple countries
  • Responsible for Systems Integration and be hands-on with SDLC/Software Delivery and Customer handling
  • Developed and maintained all project plans and tracked schedule milestones/deliverables for Application Development, Integration, and Data Migration Teams
  • Responsible for Account Governance and Proactively Mitigate and Communicate Risks / Issues to Respective Stakeholders
  • Establish measurement metrics and methods for tracking work productivity, utilization, and quality
  • Facilitated project status meetings, requirements, and design discussions, and defect status reviews.
  • Ensured adherence to Release/Change management processes for on time deliveries

Technical Lead

Mindtree Ltd
07.2006 - 12.2012
  • Improved software development processes by introducing Agile methodologies and promoting cross-functional collaboration.
  • Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
  • Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
  • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
  • Worked Onshore as Technical Lead in South Africa, Philippines, Sri Lanka for Unilever in implementing and rollout of TPM tool integration with multiple MDM & ERP systems
  • Responsible in design and implementation of functional and technical requirements
  • Reviewing system development via trace-ability matrix to avoid scope creeps, code reviews
  • Owned and managed all changes to the data models. Created data models, solution designs and data architecture documentation for complex information systems
  • Managed client interaction and expectations for multiple or large-scale development efforts

Education

Bachelor of Engineering - Electronics & Communication

Kumaraguru College of Technology, Anna University
Coimbatore
05.2006

Skills

  • Leadership
  • Delivery Management
  • Program & Project Management
  • Team Leadership
  • Process Improvement
  • Cross-functional Team Coordination
  • Stakeholder Engagement
  • Innovation Management
  • Teamwork and Collaboration
  • Performance Tracking and Evaluation
  • Decision-Making
  • Risk Management
  • Communication
  • Critical Thinking
  • Task Management
  • Meeting Management
  • Operations Management

Certification

  • SAFe Agilist
  • CSM

Timeline

Senior Manager

Cognizant Technology Solutions Ltd
05.2021 - Current

Delivery Manager

Payoda Technologies Pvt Ltd
06.2020 - 05.2021

Senior Program Manager

Happiest Minds Technologies Ltd
12.2012 - 06.2020

Technical Lead

Mindtree Ltd
07.2006 - 12.2012

Bachelor of Engineering - Electronics & Communication

Kumaraguru College of Technology, Anna University

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Srinivasan Rajagopal