Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Senior Process Associate position in a reputed firm. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Process Associate
Agility Logistics
Chennai, Tamilnadu
02.2018 - Current
Handling Operations – Global Operations & Commercial.
Developed standard operating procedures and document workflows for current and future process steps.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Generated reports detailing findings and recommendations.
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall process stabilization.
Achieving more than 99% in timeliness and accuracy with consistency.
Sharing insightful Analysis & coordinating with counter-part, accounts payable and suppliers via mails and calls.
Chasing with Global Branches to ensure all the Noncompliance has been closed.
Ensure to achieve the target of SLA and the Internal Balance Score card with substantial team work.
Co-ordination between stakeholders and accounts team for urgent past due payments.
Trained and mentored new and existing co-workers and interns on client management and advanced process knowledge.
Junior Process Executive
NewAge Software and Solutions (I) Pvt. Ltd:
Chennai, Tamilnadu
10.2016 - 01.2018
Handling Documentation of all ocean export bookings.
Liaise with customers via emails for correct documents.
AES filing for US export bookings and AFR for Japan bookings
Handling escalation emails from Client
Liaise with liners to get extra time for document submission
Reports and supervision of tasks taken by team
Auditing of files and ensuring all key points are followed
Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.
Preparation of BL according to shipper’s docs
Liaise with liners and confirming Container On Board status to the customer by providing final BL.
Notifying the Counterpart by forwarding the Pre-Alert document to destination.