Dynamic Senior Executive with extensive experience at Blinkit, excelling in operational management and team leadership. Proven track record in optimizing returns logistics and enhancing inventory processes. Skilled in data analysis and people management, driving performance improvements and ensuring high-quality standards in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Executive
Blinkit
07.2025 - Current
Supervised RSTO and LIQUIDATION team to enhance operational efficiency.
Completed Reverse QC promptly to uphold product quality standards.
Coordinated handover of good GRN products to inventory team for accurate tracking.
Managed timely transfer of RTV products to Inbound team for efficient processing.
Facilitated weekly calls with dark stores to resolve operational challenges.
Developed regular liquidation lots while overseeing Inbound DN liquidation process.
Aligned vendors for prompt scrap removal and ensured timely invoice generation.
Team Leader
Flipkart Logistics Instakart services Pvt.Ltd.
10.2023 - 07.2025
Managing Returns and Planning Team of 50 employees
Manage roaster of 50 employees
Discussion of team hurdles, targets and goals on a daily basis which we must achieve and thereafter assigning them their jobs on the floor.
E-mail handling regarding reconciliation, RCA, reattempt, and other issues related to orders also going through everyday mails and reverse on them as needed with details.
Inspection and validation of Re-attempts orders and scheduling it over to the outbound team for their delivery slots the next day.
Process of returned order, product verification of attributes and condition of the product movement is done to inventory.
Audit of the location on a daily basis to validate with the system count and physical & present in the location and process the damaged product for liquidation.
Ensure on time putting of re-inventorised products on allocated location to pick the product by OB team without any delay.
Check inventory storage on a daily basis and put re-inventoried products in the right location to make it easy for the picker.
Train employees to control damages.
Conduct a daily call with the cross-dock SPOC for loss recovery
Associate Center Manager
cult fit
01.2023 - 04.2023
Promoting and selling memberships to potential new clients - Walk-ins/ Trials, Achieving target by driving conversion, Upselling, Maintain record of every interaction with new user, Enter all details of customers, walks ins on internal tools, Managing centre experience and incremental enhancements, Timely Opening and Closing of the centre, Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and reordering (first-aid, stationary, water, towels etc.), Managing classes and workouts, Ensuring punctuality of trainers and classes, Handle issues with respect to attendance, equipment and space availability, Customer interactions and troubleshooting, Interact with walk-ins and prospective clients, Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere, Take feedback from members and partners about classes and document the same, Handle issues that may lead to consumer experience during or pre/post class.
Education
Bachelor of Computer Applications - Computer Applications Development
B D COLLEGE PATNA
Bihar
05-2015
High School Diploma -
T PS COLLEGE
PATNA
06-2010
10th -
T P HIGH SCHOOL
PATNA
05-2008
Skills
Attendance management
Inventory management
Outbound logistics
Returns logistics
Excel
Word
Google Sheets
Advanced Excel
People management
Customer relationship
Team management
Operational management
Data analysis
Performance improvement
Certification
Food Safety Supervisor, Flipkart Bright
Hobbies and Interests
Playing Cricket
Languages
Hindi
English
Experience Duration
2 years, 6 months
Timeline
Senior Executive
Blinkit
07.2025 - Current
Team Leader
Flipkart Logistics Instakart services Pvt.Ltd.
10.2023 - 07.2025
Associate Center Manager
cult fit
01.2023 - 04.2023
Bachelor of Computer Applications - Computer Applications Development