Ashutosh Pandey
Indore
Summary
Accomplished professional specializing in content moderation and training, recognized for exceeding performance targets in dynamic sales environments. Demonstrated proficiency in customer relationship management and strategic planning, contributing to significant business growth. Adaptable and effective communicator with a strong focus on problem resolution.
Overview
4
4
years of professional experience
Work History
Content Moderator
TaskUs
07.2022 - Current
- Reviewed and Moderated Content: Evaluated user-generated content, including text, images, and videos, to ensure compliance with community guidelines and policies.
- Trained and Mentored New Moderators: Provided training and support to new team members, sharing best practices and ensuring consistent application of guidelines.
- Collaborated with Cross-Functional Teams: Worked closely with other departments to address complex content issues and enhance moderation processes.
- Tracked and Reported Metrics: Monitored and reported on moderation metrics, such as content removal rates and user engagement, to assess performance and inform strategy.
Sales Executive
WEALTH FACTOR
05.2021 - 06.2022
- Assisted customers in selecting appropriate products or services for their needs.
- Collaborated with team members to develop effective sales plans.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Monitored staff performance and provided feedback on areas of improvement.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Volunteer Manager
Impact guru
01.2021 - 06.2021
- Dedicated volunteer with experience in social media management and fundraising.
- Successfully managed organizational social media accounts to increase online presence.
- Demonstrated ability to create engaging content for various social platforms.
- Successfully managed a team, delegating tasks according to each member's strengths and ensuring timely completion of projects.
- Researched social media trends and best practices to keep the NGO's content relevant and competitive within the digital landscape.
- Successfully attracted, interviewed, and onboarded new volunteers, enhancing the organization's capacity and effectiveness.
Education
MBA - Online
Manipal University
Jaipur09.2024
Bcom - Marketing
Saint Aloysius College
Jabalpur06.2021
Skills
- Customer Relationship Management
- Analytic reasoning
- Attention to detail
- Understanding client policies
- Sales techniques
- Content moderation
Affiliations
- Nature's Club
- Social Activism
Accomplishments
- City rank holder in long jump, 09/01/17
- Active member in Nature's Club, 05/08/19
- Volunteer, Community Clean-Up Program, 12/02/2020
Timeline
Content Moderator
TaskUs
07.2022 - Current
Sales Executive
WEALTH FACTOR
05.2021 - 06.2022
Volunteer Manager
Impact guru
01.2021 - 06.2021
MBA - Online
Manipal University
Bcom - Marketing
Saint Aloysius College
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