Ashutosh Singh
Noida
Summary
Dynamic and results-driven senior executive with 20+ years of leadership experience in P&L management, business strategy, operational excellence, and digital transformation across healthcare, higher education, e-commerce, and banking industries. Proven track record of driving top-line growth, bottom-line optimization, cost control, and process automation.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Vice President (Operations)
ITS Group
Greater Noida
06.2017 - Current
- Leading operations, P&L, and strategic growth initiatives for 10+ group entities, spanning hospitals and higher education institutions.
- Achieved 30% year-over-year revenue and profit growth through business process optimization, new market expansion, and strategic partnerships.
- Designed and deployed end-to-end digital transformations, including ERP systems, CRM platforms (Zoho, LeadSquared, NoPaperForms) & cloud-based communication tools (Knowlarity, Ozonetel).
- Implemented centralized MIS with AI-driven analytics (Zoho Analytics, Tableau)
- Implemented Lean, Six Sigma, and DMAIC methodologies to drive process efficiency, automate workflows, and enhance customer experiences.
- Conducted market research and analysis to identify growth opportunities and competitive threats.
- Led HR transformation, focusing on cultural fit hiring, employee cost control, and retention strategies.
- Established industry benchmarks by adopting best practices from cross-sector domains to optimize processes and maximize profitability.
- Negotiated contracts with vendors and suppliers while monitoring purchasing activity for maximum value.
Manager - Business Excellence
Accenture
Noida
04.2014 - 06.2017
- Designed & deployed Quality Framework in Accenture Operations which is still used widely by Business Excellence Consultants
- Led business transformation and process optimization initiatives for Fortune 500 clients
- Implemented Robotic Process Automation (RPA) and end-to-end digitization to enhance operational efficiency
- Drove monetization strategies, significantly impacting client P&L, revenue, and working capital.
- Applied Lean Six Sigma methodologies to improve delivery quality, reduce turnaround time, and enhance accuracy
Project Leader
HCL Technologies
Philadelphia
11.2007 - 03.2013
- Managed the end-to-end development and launch of 15+ eBay marketplace stores
- Designed and executed business requirement frameworks, ensuring seamless order management system integration
- Led cross-functional teams in development, testing, and deployment of large-scale e-commerce solutions
Systems Engineer
Tata Consultancy Services (TCS)
Edison
07.2004 - 10.2007
- Led data migration and system integration projects for JPMC Home Loans platform
- Conducted legacy system analysis and architecture redesign to streamline financial processes
Education
MBA - Strategy & Operations
Indian Institute of Management (IIM) Calcutta
Kolkata03-2014
B.Tech - Mechanical Engineering
Birla Institute of Technology
Ranchi06-2004
Skills
- P&L Management
- Strategic Growth
- Expansion
- Business Excellence
- Lean & Six Sigma
- Process Automation
- ERP Implementation
- Digital Transformation
- CRM Implementation
- Data analytics
- Leadership
- Cross-functional team management
- Cultural Fit Hiring
- Employee Retention
- Stakeholder Management
Accomplishments
- Increased annual revenue and profitability by 30%+ YoY through strategic marketing and operational efficiencies.
- Implemented end-to-end process automation, enhancing productivity and reducing turnaround time by 40%.
- Digitized admissions, student lifecycle management, and hospital patient engagement, improving user experience.
- Deployed AI automation tools for centralized MIS
Certifications And Tools
- RPG ILE
- Lean Six Sigma (Green/Black Belt)
- Advanced Analytics & BI – Tableau, Zoho Analytics
- CRM & Process Automation – Zoho, LeadSquared, NoPaperForms
Certification
- RPG ILE
References
References available upon request.
Timeline
Vice President (Operations)
ITS Group
06.2017 - Current
Manager - Business Excellence
Accenture
04.2014 - 06.2017
Project Leader
HCL Technologies
11.2007 - 03.2013
Systems Engineer
Tata Consultancy Services (TCS)
07.2004 - 10.2007
MBA - Strategy & Operations
Indian Institute of Management (IIM) Calcutta
B.Tech - Mechanical Engineering
Birla Institute of Technology
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