Work Preference
Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Ashutosh Singh
Open To Work

Ashutosh Singh

Location Collection Head
Lucknow,UP

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Location Collection Head

Work Type

Full Time

Location Preference

On-Site
Location: Lucknow, UP, IN
Open to relocation: Yes

Salary Range

₹135000/yr - ₹200000/yr

Important To Me

Career advancementCompany CultureWork-life balancePersonal development programsHealthcare benefitsWork from home option

Summary

Experienced finance professional with over 9 years in banking and collections, focusing on loans across various sectors. Manages complex transactions and analyzes data to improve collection processes, driving efficiency and profitability. Utilizes strong analytical skills and a strategic mindset to achieve optimal outcomes for clients and organizations.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Location Collection Head

Kotak Mahindra Bank
07.2024 - Current
  • Streamlined tractor loan collection processes by supervising 6 managers and coordinating 36 field executives across 18 districts, effectively addressing a delinquent pool exceeding 40 crore with over 90 days past due.
  • Realized all targets by optimizing approaches to multiple parameters and NPA settlements.
  • secured notable NPA reversals on March 25 and March 26.
  • Managed and reinforced adherence to regulatory requirements.
  • Conduct repossessions consistently within regulatory guidelines set by bank.
  • Executed strategies to reverse notable NPAs on specific dates.
  • Demonstrated proactive behavior and personal accountability in all tasks.
  • Involved in group initiatives, highlighting capacity for teamwork and efficiency.
  • refined communication methods for sales and credit divisions.
  • Achieved operational effectiveness within time constraints and dynamic work settings, ensuring timely responses to challenges.
  • Demonstrated respect and friendliness while assisting team members.

Collection Manager

HDFC BANK LTD
09.2022 - 06.2024
  • Directed management of auto loan portfolio for Gonda and Spokes, controlling total pool size of 7 crores including range from BKT X to BKT 6 and write-off pool of 5 crores.
  • Oversaw processes for auto loan products and used car collections, consistently meeting collection targets.
  • Handled comprehensive collection management with over three vendors and digital resources like Paisabazaar, HDB, Spocto, and CreditMantri.
  • Streamlined operational standards, enhancing partner performance and compliance.
  • Gathered and analyzed information to ensure legal compliance and accurate reconciliation.
  • Resolved daily CRM escalations and various complaints efficiently.
  • Ensured alignment with audit protocols and process guidelines to eliminate lapses.
  • Managed legal filings for arbitration, Section 138, Section 25, and DRT, facilitating efficient money recovery.

Collection Manager

Axis Bank Ltd
12.2020 - 09.2022
  • Supervised unsecured portfolio operations for Kanpur and spokes, managing a 40 crores pool size to optimize recovery efforts.
  • Oversaw collection management through collaboration with more than 10 vendors and 4 internal executives.
  • Oversaw collection management by coordinating efforts among 10+ vendors and 4 internal executives to enhance operational efficiency.
  • Executed recovery initiatives through application of legal tools and reconciliation camps including pla/nla.
  • Facilitated skip tracing and legal recovery for vendors.
  • Collected market data on defaulters, ensuring legal compliance and accurate MIS reconciliation.
  • Coordinated daily complaint and escalation operations throughout multiple departments including MD, PNO, Nodal, and BO.
  • Executed recovery initiatives using legal tools and conducting reconciliation camps to facilitate successful recoveries.

Deputy Manager Band 2

ICICI Bank Ltd
09.2020 - 11.2020
  • Directed portfolio of 4 to 6 bkt for two-wheeler loans across Lucknow and spokes, ensuring alignment with business objectives.
  • Oversaw TW Collection Portfolio, meeting targets for RB, NORM, RF, ODBC, and Repo to enhance operational performance.
  • Oversaw TW Collection Portfolio, achieving goals for RB, NORM, RF, ODBC, and Repo.
  • Oversaw comprehensive portfolio management and vendor coordination.
  • Supervised a direct team consisting of multiple executives and agency personnel.
  • Monitored adherence to predefined procedures and audit guidelines.
  • Collected market data on defaulters, legal compliance, MIS, and reconciliation.
  • Streamlined legal reconciliation processes, reducing turnaround time and ensuring compliance.

Deputy Manager Band 2

ICICI Bank Ltd
07.2017 - 09.2020
  • Supervised team of 5 collection staff while managing relationships with 3 vendors to enhance operational efficiency.
  • Supervised collection portfolio for KCC (NPA) tractor loan (90+ 180+ NPA) and dairy loan (2000+ DPD) across diverse sites in Punjab.
  • Collaborated with Branch Sales & Credit to identify and address willful defaulters, contributing to portfolio recovery efforts.
  • Aggregated and analyzed information on market defaulters for regulatory adherence, MIS, and financial reconciliation, supporting informed decision-making.
  • secured single-day revenue of 1.38 cr earning SPH recognition.
  • Ensured compliance with audit standards for vendors and outsourced personnel.
  • functioned as legal authority for various legal filings including Section 138 civil suit DRT NLA and PACO as POA holder.
  • Acknowledged for steady performance with promotion to deputy manager band 2 in May 2019.

Education

PGDBF - Post Graduate Diploma In Banking Finance

ICICI Manipal Academy, Bangalore
GPA: Grade A/8.25 CGPA

B.Tech - Mechanical Engineering

UPTU, Greater Noida
01-2012

Intermediate - Science

UP Board, Balrampur
01-2007

High School - undefined

UP Board, Balrampur
01-2005

Skills

Debt collection

Receivable management

Debt management

Collections strategies

Client relationship management

Vendor coordination

Strategy implementation

Team leadership

Team coordination

Analytical problem-solving

Skilled in Microsoft Office tools

Adaptability to change

Personal Information

  • Date of Birth: 01/19/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Location Collection Head - Kotak Mahindra Bank
07.2024 - Current
Collection Manager - HDFC BANK LTD
09.2022 - 06.2024
Collection Manager - Axis Bank Ltd
12.2020 - 09.2022
Deputy Manager Band 2 - ICICI Bank Ltd
09.2020 - 11.2020
Deputy Manager Band 2 - ICICI Bank Ltd
07.2017 - 09.2020
UP Board - High School,
UP Board - Intermediate, Science
UPTU - B.Tech, Mechanical Engineering
ICICI Manipal Academy - PGDBF, Post Graduate Diploma In Banking Finance
Ashutosh SinghLocation Collection Head