Senior Back Office Executive - Operations
ASHUTOSH DIXIT
Asan Engineers Pvt Ltd
Gurugram,Haryana
8
years of professional experience
2
Languages
Results-driven Data Management Professional with over 5 years of experience in commercial order management and process optimization. Currently a Senior Back Office Executive, focusing on industrial supply operations and B2B vendor coordination. Utilizes advanced Microsoft Excel, AppSheet, and AI tools to streamline workflows and improve operational efficiency.
Work History
Senior Back Office Executive - Operations
7 Months- Successfully executed commercial orders exceeding ?5 Crores, managing high-value accounts and major enterprise clients including Nuberg Industries, Ion Exchange, Toshiba, and Membrane.
- Oversee the end-to-end order lifecycle by evaluating customer POs, verifying warehouse inventory availability, and punching internal purchase orders for timely fulfillment.
- Led daily operational meetings to prioritize tasks, process incoming customer inquiries, and generate accurate quotations for industrial piping solutions.
- Provide dedicated customer support by monitoring shipment statuses, addressing client concerns via email, and delivering proactive follow-ups to ensure complete client satisfaction.
- Performed margin analyses by calculating sales and purchase costs, utilizing Excel and Google Sheets to track order statuses and pricing for improved financial oversight.
- Collaborated cross-functionally to manage PO-to-LOI line-item comparisons and inventory checklists for major industrial projects, ensuring alignment across departments.
Administrative & Data Coordinator
6 Years 3 Months- Streamlined administrative procedures and data coordination tasks to enhance data accuracy and retrieval processes.
- Streamlined administrative procedures and data coordination tasks, significantly improving data accuracy and retrieval.
- Managed large-scale student lists, exam schedules, and syllabus reports using Google Forms and digital workspaces to support smooth operational flow.
Operations/IT Professional
11 Months- Utilized technical and operational expertise to enhance processes within corporate IT environment.
- Facilitated data management and operational procedures to streamline service delivery.
- Managed Tech Mahindra IT operations tickets across incident, request, and change queues.
- Monitored servers, networks, and applications using enterprise monitoring dashboards.
- Coordinated service desk teams on escalations, outages, and priority support issues.
Education
Course on Computer Concepts (CCC) Certificate
Bachelor of Computer Applications (BCA)
Intermediate (XII)
Matriculation (X)
Skills
Operations & Supply Chain: Order management
Margin Analysis
B2B quotations
Purchase order tracking
Inventory Checklists
Pricing strategies.
Technical Skills: Advanced Microsoft Excel (VLOOKUP
SUMIF
Pivot Tables
Data Cleaning
Conditional Formatting)
AI tools
AppSheet (No-code development)
Google Forms & Workspace.
Microsoft Excel
Data management
Computer networking
Order lifecycle management
Domain Knowledge: Industrial Piping Solutions (UPVC/CPVC
Valves
Fittings)
Operational Efficiency.
AREAS OF INTEREST
Data Analytics & Automation | Supply Chain Optimization | Business Process Improvement | Strategic Order Management
Languages
Hindi
First Language
English
B1
Intermediate
Timeline
Senior Back Office Executive - Operations
Asan Engineers Pvt Ltd
04.2026 - CurrentRead More
NIELIT
Course on Computer Concepts (CCC) Certificate
11.2025 - 12.2025Read More
Administrative & Data Coordinator
Shyam Bihari Public School
01.2020 - 04.2026Read More
Operations/IT Professional
Tech Mahindra
01.2019 - 12.2019Read More
Guru Gobind Singh Indraprastha University
Bachelor of Computer Applications (BCA)
01.2018Read More
Saraswati Vidya Mandir
Intermediate (XII)
01.2014Read More
Saraswati Vidya Mandir
Matriculation (X)
01.2012Read More