ASHWANI KUMAR
JAIPUR
Summary
Hardworking Restaurant Manager with [Number] years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Flexible and organized [Job Title] with [Number] years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Experienced Restaurant Manager successful at overseeing high-volume, $[Amount] dollar restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Connaught Plaza Restaurant Pvt. Ltd.
Jaipur
04.2014 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Maintained detailed records of sales transactions and daily shift reports.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Adhered to all health department regulations regarding food storage and preparation.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Updated computer systems with new pricing and daily food specials.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Distributed food to service staff for prompt delivery to customers.
Education
Master of Science - Hospitality & Tourism
M.Sc. Airline, Tourism And Hospitality Management
Chandigarh03-2013
High School Diploma -
Govt, Sr. School Pangi
Pangi, Kinnaur03-2008
Skills
- Staff Management
- Operations Management
- Customer Engagement
- Schedule Coordination
- Recruitment
- Restaurant operations management
- Customer-Oriented
- Organization and prioritization
- Staff Scheduling
- Performance Improvement
- Labor and food cost control
- Employee recruitment expertise
- Shift Management
- Team Management
Certification
- RLP
- EMP
- ASM
- SMX
Timeline
Restaurant Manager
Connaught Plaza Restaurant Pvt. Ltd.
04.2014 - Current
Master of Science - Hospitality & Tourism
M.Sc. Airline, Tourism And Hospitality Management
High School Diploma -
Govt, Sr. School Pangi
- RLP
- EMP
- ASM
- SMX
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