Ashwathi Nair
Bengaluru
Summary
Accomplished product management professional with over 9 years of relevant experience leading product development from ideation to launch. Proven track record of driving product strategy, roadmap planning, and cross-functional collaboration to deliver innovative and highly successful products in the Banking and Finance industry. Adept at translating business requirements into actionable product plans and leading high-performing teams to achieve strategic goals and exceed customer expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Product Manager
Publicis Sapient
10.2023 - Current
- Evaluated third-party vendor partnerships by assessing their capabilities and performance, ensuring alignment with overall product strategy.
- Managed product backlog, aligning with business goals and ensuring timely delivery of key features.
- Increased product adoption by identifying customer needs and developing innovative product features.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Ensured regulatory compliance by working closely with legal departments on necessary documentation and approvals.
Product Manager
Reshamandi
07.2022 - 09.2023
- Designed and developed lending products like BNPL and Invoice Financing to harness Company's vision of driving Farm to Retail business using Fintech capabilities.
- Single handedly managed a loan book of INR 150 crores on the LMS platform.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Communicated effectively with the leadership team to deliver updates on project milestones and deliveries.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Owned and managed the product KPIs and ensured regular communication with the key stakeholders for meeting project deadlines.
- Coordinated design meetings and decisions with internal departments and teams.
- Maintained positive vendor relations to build strong partnerships.
- Mentored a team of 3 Business Analysts on designing customer journey, and Agile ways of working with the Tech delivery team.
Deputy General Manager
Au Small Finance Bank
01.2022 - 07.2022
- Collaborated with department heads to establish goals and work plans.
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
- Coordinated efforts between departments for seamless execution of projects, increasing overall success rates.
- Oversaw departmental budgeting, ensuring financial sustainability and responsible resource allocation.
Product Analyst
Western Union
02.2021 - 12.2021
- Ensured compliance with industry regulations by staying up-to-date on current standards and incorporating them into product designs as needed for Global markets thus saving a cost approximately $150 million imposed through Fine and Sanctions by the Regulator.
- Worked with a development team of 12 members to define and implement change requests to enhance product functionality.
- Facilitated communication between technical and non-technical stakeholders, ensuring clear understanding of project requirements and expectations.
- Leveraged user analytics to identify opportunities for improvement resulting in enhanced user experience.
- Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives.
- Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
Chief Manager, Digital Products
IDFC FIRST Bank
09.2015 - 01.2021
- Spearheaded major projects from inception through completion, consistently meeting deadlines while staying within budget constraints.
- Oversaw the development of innovative products and services, positioning the company as an industry disruptor.
- Facilitated change management efforts, successfully guiding the organization through periods of transition while minimizing disruption to banking operations.
- Collaborated with cross-functional teams to optimize workflow processes, increasing overall productivity rates.
- Negotiated contracts with vendors, securing favorable terms that resulted in cost savings for the organization.
- Established strong relationships with key stakeholders, ensuring timely delivery on projects and customer satisfaction.
- Managed a team of professionals to achieve organizational goals and maintain high productivity levels.
- Identified cost improvement changes and cost savings plans to increase company savings.
Team Lead
ICICI Bank
03.2010 - 09.2015
- Directed and supervised team of 4 engaged in analytics and cost optimization projects.
- Trained new team members and promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
- Took ownership of customer issues and followed problems through to resolution.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Education
MBA - Banking And Finance
Manipal University
Bengaluru, India01.2014
BBA -
Tilak Maharashtra University
Pune05.2009
Skills
- Product Launches
- Cross-Functional Collaboration
- Product Roadmaps
- Strategic Planning
- Data-driven decision-making
- Product Team Leadership
Accomplishments
- Collaborated with team of 25 in the development of LOS journey for Joint Liability Group loan and Microenterprise Loan products on SalesForce platform.
- Designed and launched first of its kind mobile banking app for the MFI customers of IDFC FIRST Bank in a record 90 days span and drove app downloads with the Sales team to achieve 75K downloads within a month of launching the app
- Spearheaded the development and launch of eKYC based lending journey across 550+ branches for the MFI customers at IDFC FIRST Bank.
- Pioneered migration strategy for moving over 3 million loan accounts from On-Prem to cloud at IDFC FIRST Bank.
- Designed and developed Digital Registers for the Branch Banking team at IDFC FIRST Bank and AU Small Finance Bank (erstwhile Fincare) driving a cumulative cost saving of INR 2.5 million per annum.
- Launched eKYC based remittance services in New Zealand paving way to new ways of doing Business during COVID times.
- Launched KIOSK based remittances services in collaboration with Kroger and La Banque Postale.
- Collaborated with AU Post in launching omni-channel based remittance services in Australia.
- Designed and launched BNPL product for AgriTech industry at Reshamandi.
- Pioneered the development and launch of in-house Collections application managing an account book of over INR 500 million at Reshamandi.
- Pivotal member of the e-RPC project at ICICI Bank.
- Led digitization of Balance Score Card at ICICI Bank.
- Hired and mentored team of Management trainees at ICICI Bank, IDFC FIRST Bank, AU Small Finance Bank and Reshamandi.
Certification
- Certified SAFe 5 Practitioner, Scaled Agile
- Certified Scrum Master, Scrum Alliance
- Basics of Psychology and Counseling, Variddhi Gupta Counseling
- Digital Transformations, ISB
Timeline
Senior Product Manager
Publicis Sapient
10.2023 - Current
Product Manager
Reshamandi
07.2022 - 09.2023
Deputy General Manager
Au Small Finance Bank
01.2022 - 07.2022
Product Analyst
Western Union
02.2021 - 12.2021
Chief Manager, Digital Products
IDFC FIRST Bank
09.2015 - 01.2021
Team Lead
ICICI Bank
03.2010 - 09.2015
MBA - Banking And Finance
Manipal University
BBA -
Tilak Maharashtra University
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