Ashwin Gopalakrishna Bhat
Dubai
Summary
Experienced Business Development Manager at Neethu's Academy, driving sales growth and market share through strategic planning and team leadership. Known for building strong client relationships and solving complex problems. Proficient in Microsoft Office and effective communication.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Neethu's Academy
Ernakulam
04.2024 - 10.2024
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Organized meetings between senior management and prospective customers.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Implemented CRM strategies to improve customer engagement and retention.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Supported sales team members to drive growth and development.
- Assigned and monitored daily tasks for team members.
- Maintained records of employee performance reviews.
- Resolved conflicts between team members in a timely manner.
- Set goals for performance and deadlines to comply with company plans and vision.
Business Development Executive
Global High Trend LLC
Dubai
03.2022 - 09.2023
- Created and maintained a database (CRM, Excel, etc.) Of prospective client information
- Contacted potential clients through cold calls and emails
- Arrange business meetings with prospective clients
- Responded to complaints from customers and gave after-sales support when requested
- Handled the process of all orders with accuracy and timeliness
- Collaborated with other departments to ensure sales, marketing, queries, and Deliveries were handled efficiently
- Informed clients of any unforeseen delays or problems
- Assisted in the preparation and organizing of promotional material or events
- Performed administrative support: spreadsheets, word processing, answering & phone calls
- Met deadlines while maintaining a professional attitude
SALES OFFICER
Triton Distributers
Ernakulam
05.2015 - 02.2019
- Monitored timely sales, targets and revenue for given regions
- Handled field collection and ensure to run a swift process of collection with team and Leadership
- Handled a Team of 3-5 to run the distribution planning without hampering The business goals
- Handled complaints in a timely and professional manner and make sure of customer satisfaction post services
- Proactively planned & strategically implemented the business development process with the team
- Actively adapted to company's new offers, plans and sharing the details to the team
- Attended meetings with managers to obtain knowledge on products to sell and promotions to push
- Maintained & updated records in CRM system, to support account management and communication
Education
NEBOSH - IGC Level 1, 2 & 3: Occupational Health & Safety, IOSH Management in safety, Medical First Training, Fire safety Level 1: Occupational Health & safety
NEBOSH
Cochin01.2019
Bachelor of Commerce - Accounting & finance
ANNAMALAI UNIVERSITY
Kerala01.2017
Skills
- In-Depth Product Understanding
- Team Development
- Effective Time Management
- Cash Management
- Analytical Problem-Solving
- Effective Communication
- Microsoft Office Proficiency
- Client Relationship Building
- Customer Relationship Management Tools
- Strategic Business Development
- Customer Support Expertise
- Effective Relationship Management
- Sales Growth Strategy
- Market Trend Assessment
- Sales Revenue Generation
- Problem Solving
- Effective Team Leadership
Languages
konkani
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Malayalam
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
ADDITIONAL INFORMATION
DOB & Age: 09/08/1994 (30)
Nationality: Indian
Marital Status: Married
Driving License : UAE
Timeline
Business Development Manager
Neethu's Academy
04.2024 - 10.2024
Business Development Executive
Global High Trend LLC
03.2022 - 09.2023
SALES OFFICER
Triton Distributers
05.2015 - 02.2019
NEBOSH - IGC Level 1, 2 & 3: Occupational Health & Safety, IOSH Management in safety, Medical First Training, Fire safety Level 1: Occupational Health & safety
NEBOSH
Bachelor of Commerce - Accounting & finance
ANNAMALAI UNIVERSITY
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