Versatile Senior Manager specializing in learning & Development and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information.
Overview
9
9
years of professional experience
1
1
Certificate
4
4
Languages
Work History
Senior Manager
Maruti Suzuki India Ltd.
05.2019 - Current
Implemented and developed operational standards, policies and procedures.
Provided expert guidance during high-stakes negotiations, securing favorable outcomes for both parties involved in discussions.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Consolidated vendors and renegotiated contracts to optimize costs.
Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
New Projects Management- Tool & Die Shop, Electric Vehicle Lab & SAP-LMS Implementation
Competency mapping & development of assessment & Development centres
Streamlined internal processes for financial reporting, ensuring accuracy and compliance with regulatory standards.
Negotiated high-value contracts with new suppliers, securing better pricing and terms, which improved profit margins.
Planning, Organizing & Scheduling of Training Programs on Technical & behavioral requirements
Working on various projects related to Learning efficacy & effectiveness solutions
Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
Training Manager(Service)-Competence Development
VE Commercial Vehicles
03.2018 - 05.2019
Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
Evaluation of competencies of the field team and dealer personal to identify training needs, design and execute appropriate training programs
In-charge of central Region for Dealer Competence & profitability
Resolution of Field issues through analysis & testing
New model launch support in creation of technical literature
Technical support in case of major issues on BS IV & BS VI vehicles
Release of training schedules and training nomination management
Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
Organize full hands on training in Engine(VEDX5 & VEDX8) & other major aggregates for Technicians
Engage with product development, Quality and Technical support for product field issue resolution and service circulars release
Working on various projects related to strategic initiatives-Differentiated AM Experience to Customers
Took part in the development testing & training of BS VI Vehicles as core member for Pan India BS VI Vehicle diagnostics team
Developed & awarded appreciation for Elimination Methodology of Diagnostics Exclusively for BS IV vehicles
Developed contents on New technology products
Service Engineer & Trainer in Service Training & Development
Ashok Leyland Ltd.
11.2015 - 03.2018
Evaluation of competencies of the field team and dealer personal to identify training needs, design and execute appropriate training programs
Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Maintaining documents (Job cards, service reports, service agreements, customer feedback etc...)
Took an instrumental part in organizing SERVICE SAMRAT 2015 & 2016 which is a national level Skill Championship conducted by STC annually for Channel Partner Technicians
Engage with product development and field service for developing special maintenance tools to improve Service at dealer workshops
Developed KNOW project Exclusively for BS IV campaigning on I-EGR & Infrastructural Developments for improved Quality of Training
Worked on RECON Engine for recycling old engine for training resulting in cost savings around 5 lakh rupees per Annum
Dedicated trainer for Diesel Engine service & overhaul
Developed working models of Electrical systems, Neptune Engine, ABS & EEA system
Education
MBA - Global Human Resource Management
Indian Institute of Foreign Trade (IIFT)
Delhi, India
04.2001 -
B.TECH - MECHATRONICS
SASTRA University
Thanjavur, India
04.2001 -
Skills
Strategic planning
Certification
Next Gen HR-MDP from MDI, Gurgaon
Timeline
Next Gen HR-MDP from MDI, Gurgaon
10-2019
Senior Manager
Maruti Suzuki India Ltd.
05.2019 - Current
Training Manager(Service)-Competence Development
VE Commercial Vehicles
03.2018 - 05.2019
Service Engineer & Trainer in Service Training & Development
Ashok Leyland Ltd.
11.2015 - 03.2018
MBA - Global Human Resource Management
Indian Institute of Foreign Trade (IIFT)
04.2001 -
B.TECH - MECHATRONICS
SASTRA University
04.2001 -
Languages
Tamil
Hindi
English
Spanish
Beginner (A1)
Personal Information
Gender: Male
Nationality: Indian
Internship
ASHOK LEYLAND LTD., 06/01/13, Training in the automobile manufacturing division to understand the manufacturing process involved in chassis assembly process and test bed activities carried out during vehicle off tracking.
BRAKES INDIA LTD, 06/01/14, In plant on the reducing the setup time of the processes of brakes manufacturing and quality management with the help of lean manufacturing solutions., Process: Identify and select a process improvement with Group Technology Analysis (GTA) study and match your customer's requirements with your production capabilities, simplify product design and procurement process.
HIM INDUSTRIAL ENGINEERING (P) LTD, 06/01/15, Internship on material handling design & frame work as design engineer by using Creo 2.0, Solidworks & Autocad., Handled design and fabrication of material handling equipment's for Hyundai, TAFE & Alstorm.
Additional Qualifications
Certified Level 2 in Electric Vehicle safety & Handling by TUV SUD
Certified on HR Capability by MDI, Gurgaon.
Personal Information
Gender: Male
Nationality: Indian
Internship
ASHOK LEYLAND LTD., 06/01/13, Training in the automobile manufacturing division to understand the manufacturing process involved in chassis assembly process and test bed activities carried out during vehicle off tracking.
BRAKES INDIA LTD, 06/01/14, In plant on the reducing the setup time of the processes of brakes manufacturing and quality management with the help of lean manufacturing solutions., Process: Identify and select a process improvement with Group Technology Analysis (GTA) study and match your customer's requirements with your production capabilities, simplify product design and procurement process.
HIM INDUSTRIAL ENGINEERING (P) LTD, 06/01/15, Internship on material handling design & frame work as design engineer by using Creo 2.0, Solidworks & Autocad., Handled design and fabrication of material handling equipment's for Hyundai, TAFE & Alstorm.
General Manager (Suzuki 2-Wheeler Division) at Jamkash Vehicleades (Kashmir) P. Ltd. (Maruti Suzuki India, Suzuki Motorcycle India P Ltd Dealers)General Manager (Suzuki 2-Wheeler Division) at Jamkash Vehicleades (Kashmir) P. Ltd. (Maruti Suzuki India, Suzuki Motorcycle India P Ltd Dealers)
Senior Relationship Manager at LAHOTI MOTORS PVT LTD (India) (Dealer of Maruti Suzuki India Ltd)Senior Relationship Manager at LAHOTI MOTORS PVT LTD (India) (Dealer of Maruti Suzuki India Ltd)