ASHWINI GAJANAN KUMBHAR
Navi Mumbai
Summary
Professional with experience in managing and nurturing client relationships. Skilled in communication, problem-solving, and digital tools to drive customer engagement and satisfaction. Strong focus on collaboration and adaptability to meet evolving needs. Known for reliability, empathy, and delivering impactful results with swift capacity to learn and apply new skills. Committed to leveraging these qualities to contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Virtual Relationship Manager
IDFC FIRST BANK
05.2022 - Current
- Portfolio Management
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Boosted sales performance by identifying cross-selling opportunities and effectively promoting suitable products to clients.
Spatial Data Specialist (GIS)
HERE TECHNOLOGIES
02.2021 - 10.2021
- Manually review and repair LIDAR drives, as well as images for machine learning
- Coding barrier, poles and signs imagery collected with LIDAR drive which is used for highly automated driving
Intern
AUCTUS MANUFACTURING PVT. LTD.
09.2018 - 09.2019
- Company Overview: Auctus Manufacturing is a leading Manufacturer & Supplier of Biomass briquette, white coal, to customers situated all-round the nation.
- Gathered, organized and input information into digital database.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Streamlined data entry processes, significantly reducing manual errors.
Education
MBA - Marketing
ASM'S IMCOST
Thane, India10-2022
Bachelor of Science - Computer Science
Smt.Sushiladevi Deshmukh Vidyalaya
Mumbai10-2019
HSC -
Smt.Sushiladevi deshmukh Vidyalaya
12.2016
SSC -
Smt.Sushiladevi Deshmukh Vidyalaya
12.2014
Skills
- CRM software proficiency
- Excellent communication
- Product expertise
- De-escalation techniques
- Financial services
- Analytical problem solving
Certification
- Anti Money Laundering CAME(Ongoing)
- Software testing
- Digital Marketing
- Communicating across the cultures
Languages
Marathi
Hindi
English
Personal Information
- Date of Birth: 09/13/98
- Gender: Female
- Nationality: Indian
Extracurricular Activities
Attended Industrial Visit at 'VOLTAS LIMITED', Silvassa.
Projects
- MBA project "A study on CSR activities done by WSR welfare foundation"
- Entrepreneurship project "Herbal aromatic candles"
- Graduation project on "Airline Reservation System Using Microsoft visual studio and sql studio"
Disclaimer
I hereby declare that the above information provided is true to the best of my knowledge.
Timeline
Virtual Relationship Manager
IDFC FIRST BANK
05.2022 - Current
Spatial Data Specialist (GIS)
HERE TECHNOLOGIES
02.2021 - 10.2021
Intern
AUCTUS MANUFACTURING PVT. LTD.
09.2018 - 09.2019
HSC -
Smt.Sushiladevi deshmukh Vidyalaya
SSC -
Smt.Sushiladevi Deshmukh Vidyalaya
MBA - Marketing
ASM'S IMCOST
Bachelor of Science - Computer Science
Smt.Sushiladevi Deshmukh Vidyalaya
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