Nidhishmon K Moncy
Virtual Relationship Manager
Erumeli
Summary
Dynamic and results-driven sales professional with over 9 years of experience in inside sales, banking relationship management, team leadership, and partner coordination. Proven track record of exceeding sales targets, managing sales teams, and building strong customer and channel partner relationships. Adept in using CRM tools to drive performance and monitor sales pipelines. Currently working as a Virtual Relationship Manager at HDFC Bank with expertise in banking products, customer engagement, and financial product cross-selling. Seeking a challenging Regional Sales Manager (RSM) position to lead partner-driven sales efforts in home loan insurance or financial services.
Overview
12
12
years of professional experience
6031
6031
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Virtual Relationship Manager
HDFC Bank
Kochi
07.2024 - Current
- Manage a portfolio of 1200–1300 high-value savings account customers.
- Cross-sell financial products such as loans, insurance, and credit cards.
- Handle service queries and maintain ongoing client engagement.
- Achieved over 90% of sales targets consistently.
- Used CRM platforms for client tracking, lead follow-up, and service resolution.
- Developed long-lasting client relationships by providing exceptional service and personalized attention to their financial needs.
- Strengthened customer loyalty through consistent follow-up on inquiries and proactive communication of product updates.
Inside Sales Executive
Entri Software Pvt. Ltd.
Kochi
04.2022 - 01.2024
- Utilized LeadSquared CRM for sales funnel tracking.
- Made inbound/outbound calls, performed follow-ups, and closed B2C deals.
- Promoted to Buddy Captain to lead and support 5–6 sales team members.
- Improved conversion rates through mentoring and structured process.
- Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
- Boosted customer satisfaction by providing timely and accurate information about products, pricing, and promotions.
Marketing Executive
Khaled A. Al Abdulkareem Trad. EST
Riyad
03.2018 - 04.2020
- Handled B2B/B2C sales for HP products across regions.
- Conducted market research, product demo, and post-sales support.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Business Development Manager
Qomers Technologies Pvt Ltd
Kochi
02.2016 - 01.2018
- Managed a sales team of 6 junior executives.
- Handled SaaS-based B2B subscription sales.
- Focused on lead conversion, CRM tracking, and sales strategy.
- Represented company and promoted products at conferences and industry events.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
Unit Manager
Learning Time
Muscat
11.2013 - 12.2015
- Led a direct sales team of 5 consultants.
- Promoted from Sales Consultant due to outstanding sales performance.
- Conducted product demos, team meetings, and customer negotiations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
Education
BCA -
IFIM Business School
Banglore05.2013
HSC -
St. Antony's College
Kanjirappally03.2010
Class X -
SNDP HSS
Pathanamthitta04.2007
Skills
- Sales Leadership
- Team Management
- Channel Sales
- Partner Coordination
- Cold Calling
- Goal oriented
- Feedback implementation
- CRM software proficiency
- Investment and wealth planning
- Relationship building
- Customer service
- Loans
- Financial services
Certification
Best Sales Call in Kerala Region, EntriApp
Timeline
Virtual Relationship Manager
HDFC Bank
07.2024 - Current
Inside Sales Executive
Entri Software Pvt. Ltd.
04.2022 - 01.2024
Marketing Executive
Khaled A. Al Abdulkareem Trad. EST
03.2018 - 04.2020
Business Development Manager
Qomers Technologies Pvt Ltd
02.2016 - 01.2018
Unit Manager
Learning Time
11.2013 - 12.2015
BCA -
IFIM Business School
HSC -
St. Antony's College
Class X -
SNDP HSS
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