NIRAJ VISHWAKARMA
Mumbai
Summary
To secure a responsible career opportunity that will utilize my work experience and skills effectively, while contributing to the success of the company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Virtual Relationship Manager
IDFC FIRST BANK
10.2024 - Current
- Managing high net worth portfolio clients and providing customer solutions.
- Handling queries and cross selling bank products
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Managed client portfolios by providing tailored financial solutions and guidance.
- Resolved client inquiries promptly, ensuring high-quality customer service experiences.
- Resolved escalated customer issues efficiently and effectively within established timelines.
Virtual Relationship Manager
INDUSIND Bank
02.2024 - 09.2024
- Execute strategic lead conversion initiatives to transform prospects into clients, effectively addressing their needs and driving revenue growth.
Virtual Relationship Manager
HDFC Bank
09.2021 - 01.2024
- Managing high net worth portfolio clients and providing custom solutions.
- Handling queries and cross selling bank products.
Education
BMS - Marketing
Patuck Gala College of Commerce
HSC -
Rizvi College
BandraSSC -
K.E.S High School
Skills
- Customer relationship management
- Sales strategy implementation
- Financial product knowledge
- Lead conversion
- Revenue generation
- Problem solving
- New business development
- Team leadership
- Wealth management portfolios
Certification
Certificate in Tally erp9 Crash Course.
Personal Information
Date of Birth: 10/31/00
Hobbies and Interests
- Flying Drone
- Traveling
- Gaming
Academic And Other Achievements
- Qualified for MDRT (Million Dollar Round Table), Malaysia 2023.
- Volunteered for National Service Scheme (NSS) in 2020 and 2021.
- Head of PR team in College Fest, Jashn-E-Rizvi in 2018.
Research
To study the marketing strategies and daily expenditure and profits of Cake Shop, Presented research project with the survey conducted with its analysis and data interpretation.
Languages
English
Advanced
C1
Hindi
Proficient
C2
Timeline
Virtual Relationship Manager
IDFC FIRST BANK
10.2024 - Current
Virtual Relationship Manager
INDUSIND Bank
02.2024 - 09.2024
Virtual Relationship Manager
HDFC Bank
09.2021 - 01.2024
BMS - Marketing
Patuck Gala College of Commerce
HSC -
Rizvi College
SSC -
K.E.S High School