Poojalakshmi C
Bengaluru
Summary
HR professional with strong focus on team collaboration and achieving results. Skilled in talent acquisition, employee relations, and performance management. Adaptable and reliable, excelling in dynamic environments and driving organizational success. Known for effective communication, problem-solving, and fostering positive workplace culture.
Overview
7
7
years of professional experience
Work History
HR Associate / IT Recruiter
SmartERP
Bengaluru
08.2022 - 01.2026
- Managed end-to-end IT recruitment for India and US clients
- Sourced candidates using Naukri, LinkedIn, and referrals
- Handled Permanent, C2C, and C2H hiring models
- Conducted HR screenings and coordinated technical interviews
- Managed offers, documentation, and onboarding
- Supported payroll coordination and HR compliance
- Maintained recruitment trackers and reports
- Relevant Experience: 3.6 Years
- Key Achievements: Closed multiple niche IT positions within SLA, Built talent pipelines for recurring requirements
Event Coordinator
Glamorous Events & Tourism
Bengaluru
02.2020 - 01.2022
- Planned and executed corporate and social events, ensuring seamless experiences for attendees
- Coordinated vendors, venues, logistics, and schedules to deliver successful events
- Managed approximately 30 incoming calls, emails, and faxes daily, providing prompt customer support
Customer Support Executive
HDFC Bank
Bengaluru
07.2019 - 01.2020
- Provided exceptional customer support for banking products and services.
- Handled 100+ incoming calls, emails, and faxes daily, addressing customer inquiries and concerns.
- Resolved customer inquiries through phone, email, and in-person interactions.
- Assisted clients in account management and transaction processing tasks.
- Coordinated with internal teams to ensure adherence to processes and enhance service delivery.
Education
Bachelor's Degree - Computer Applications Development
SSR College
Bangalore12-2018
Skills
- IT / Technical Recruitment
- Candidate screening
- Cloud recruitment
- Permanent Hiring
- US Staffing
- Onboarding support
- HR payroll support
- Offer Management
- Recruitment Reporting
- Payroll & HR Support
- MS Excel
- Google Sheets
- Software Development Hiring
- Full Stack Developer
- Automation testing
Technical Roles Hired
- DevOps Engineer
- Cloud Engineer
- Java Developer
- Backend Developer
- Full Stack Developer
- QA / Automation Engineer
Tools And Platforms
- Naukri
Timeline
HR Associate / IT Recruiter
SmartERP
08.2022 - 01.2026
Event Coordinator
Glamorous Events & Tourism
02.2020 - 01.2022
Customer Support Executive
HDFC Bank
07.2019 - 01.2020
Bachelor's Degree - Computer Applications Development
SSR College