Ashwini Malli
Senior Business Analyst
Chennai,TN
Summary
Business Analyst having 9+ years of experience in driving Critical Programs, Projects in Banking-Payments, Market Abuse Regulations, KYC, AML, Logistics-Supply Chain Management, Healthcare and Retail Domains Effectively handled multiple projects taking on the responsibilities of Scrum Master and Product Owners Proficient in Planning Business Analysis activities, Change management strategy, Design, Requirement Elicitation & stakeholder collaboration, Conflict Management Strategized CI (Continuous Improvements) continuously driving incremental value on business processes boosting productivity, efficiency, and customer satisfaction Solid experience in Scrum Practices like User Stories, Features, Epics, Story Slicing and Scrum Ceremonies like Backlog Grooming, PI Planning, Release Planning, Sprint Planning, Sprint Demo/Review and Sprint Retrospective Extensive experience in Market Abuse Regulations (MAR II/MAD), AML, KYC, Payments and Cards, ACH Network, Trade Life Cycle and GDPR Coordinating in French with Product Owners, End users, Market Data Providers, Managing & translating French documents to English for use of Dev team
Overview
21
21
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
Lead Business Analyst & Scrum Master
CGI
05.2023 - Current
- Oversee the evaluation of Business Requirements and Project related research on Business and Technical Dependencies
- Doubled as a Proxy-Product Owner, identified value added opportunities, defined ROI, helped drive consensus among Product Owners thus improving decision making
- Effective brainstorming with SMEs to gather diverse perspectives with the primary objective to identify simplified solutions on complex business problems
- Facilitated Iteration Planning, retrospectives and application demos, relegated dependencies coordinating with Scrum Masters during the sprint
- Owner of all artifacts in Jira (Functional Specs (FS), Workflow, Business Rules, Use Cases, Change Requests (CR), Traceability Matrix, Test Data, Unit and UAT Testing artifacts)
- Strong collaboration with User Community and Development team cascading business expectations and criticalities
- Design and Re-engineering of Applications / Business Processes, using structured system analysis methodologies, placement of Business controls, Diagramming data and Process mapping, applying Unified Modelling Language (UML) diagrams
Business Analyst & Scrum Master
Societe Generale GSC
06.2019 - 04.2023
- Vast experience conducting and documenting the As-Is/To-Be Processes and Business Process Re-engineering (BPR) in Know-Your-Customer (KYC) Process using Business Process Management Tool (PEGA Mod)
- Instrumental in development of Automated KYC verification & remediation tool (Insta KYC) – a Robotic Project
- Adept at creating and transforming business requirements into functional requirements and designing Business Models using UML Diagrams - Context, Use Case, Sequence, Activity Diagrams, Wireframes etc..
- Experience in Market Abuse Regulations (MAR II/MAD), AML, KYC norms, Trade Life Cycle and GDPR
- Simultaneously handling 2 Scrum teams as a Business Analyst - New application development (OSAM), Maintenance & Enhancement of legacy app (Mint)
Front Office Store Manager
Non-IT: Macys, Target, CVS Pharmacy, Walgreens
03.2007 - 03.2014
- Customer facing Front Office Manager – Gathering customer complaints, compliments, suggestions, providing feasible solutions possible and taking the major concerns to the higher management
- Managing up to 20 support executives and handling payroll responsibility as well
- Managing the store orders and inventory, placing orders from the Warehouse and manage promotions etc…
Manager - Field Operations
US Census Bureau
08.2009 - 06.2010
- Responsible for data collection for multiple cities, review and upload
- Assignment of staff on a daily basis to different locations, review performance and salary processing
- Weekly status report submission to US Census Bureau
Business Analyst - NIKE, Minnesota Healthcare Department
Wipro Technologies
12.2003 - 01.2007
- Key player in USD 17 Million Warehouse Management (WM) upgrade project for IT Supply Chain
- Coordinated between different integrated matrix teams for the successful implementation of Warehouse Management System release/upgrade project
- Gathered requirements, prepared BRD, Functional Specs and Test case documents for building an online application/portal for the US Minnesota state residents
- Involved in the UAT phase and support for the release 1 in Waterfall development model
- Broad understanding & functional knowledge on US Healthcare Domain (Patient, Payer, Provider)
Developer – DHL Logistics
Scandent Solutions (SSi Technologies)
09.2003 - 12.2003
- Involved in the development of Change request for the India customs project
- It involves the change in shipping address due to customs regulation changes
- Involved in testing end to end cycle across multiple applications
Education
Engineering Graduate - Computer Science
Madurai Kamaraj Univ
04.2001 - 01.2003
Skills
Business Analysis
Data Analysis
Business Process Modeling
Business Rules
Process Mining
Data Mining
Product Management
Agile (Scrum, Kanban)
Robotic Process Automation RPA
Confluence
Jira
SharePoint
GUI Design (Figma, InVision studio)
Microsoft Visio (Wireframes)
Market Abuse Regulations
BASEL III
KYC (Know Your Customer)
AML (Anti Money Laundering)
Trade Life Cycle
ACH Transactions
Root Cause Analysis
GAP Analysis
IBM DB2
Java
J2EE
Net Framework
AWS (Amazon Web Services)
MS Office Suite
AZURE DevOps
POSTGRES SQL
TABLEAU
MS Power BI (Business Intelligence)
Certification
99406-20802, Certified Business Analysis Professional (CBAP), Chennai
Clientele
- USA
- FRANCE
- UK
- BELGIUM
- ROMANIA
Timeline
Lead Business Analyst & Scrum Master
CGI
05.2023 - Current
Business Analyst & Scrum Master
Societe Generale GSC
06.2019 - 04.2023
Manager - Field Operations
US Census Bureau
08.2009 - 06.2010
Front Office Store Manager
Non-IT: Macys, Target, CVS Pharmacy, Walgreens
03.2007 - 03.2014
Business Analyst - NIKE, Minnesota Healthcare Department
Wipro Technologies
12.2003 - 01.2007
Developer – DHL Logistics
Scandent Solutions (SSi Technologies)
09.2003 - 12.2003
Engineering Graduate - Computer Science
Madurai Kamaraj Univ
04.2001 - 01.2003