Ashwini R
Assistant Team Lead
Bangalore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
3
3
Languages
8
8
years of post-secondary education
Work History
Assistant Team Leader
Delhivery Private Limited
06.2020 - 06.2022
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Worked closely with other departments to successfully execute cross-functional projects on-time and within budget constraints.
- Delegated tasks effectively, ensuring optimal utilization of each team member''s skills and capabilities.
- Oversaw performance evaluations for team members, setting clear expectations and providing constructive feedback that led to enhanced productivity levels.
- Assisted in the development of training materials for new hires, resulting in a more streamlined onboarding process.
- Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
- Resolved conflicts among team members diplomatically while maintaining a professional work environment.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
- Worked with customer service to handle escalated customer issues.
Customer Sales Executive
DSP CORPORATE SOLUTIONS
10.2017 - 03.2019
- Organized promotional events to showcase products, generating interest and increasing brand visibility.
- Implemented effective sales strategies to drive revenue growth and exceed targets.
- Utilized CRM systems effectively to manage customer information, track interactions, and monitor progress towards sales objectives.
- Developed strong relationships with clients to foster loyalty and encourage repeat business.
- Delivered exceptional product knowledge during client interactions, enhancing credibility and trust.
- Participated in ongoing training programs to enhance skills and stay current on best practices.
- Maintained accurate records of all transactions, ensuring proper documentation for future reference.
- Maximized customer engagement by conducting regular check-ins and updates on new offerings.
- Forecasted annual and monthly sales targets to guarantee achievement of projected goals.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Negotiated contracts effectively, securing favorable terms for both parties while closing deals efficiently.
Education
Bachelor Of Engineering - Computer Science
Brindavan College Of Engineering
Bangalore 08.2011 - 06.2015
PU - Computer Science
St. Anne's PU College
06.2008 - 05.2011
S.S.L.C -
Sundar Education Society
06.2007 - 05.2008
Skills
Documentation And Reporting
Shift Scheduling
Cash Handling
Employee Evaluation
Mentoring
Complaint resolution
Work Planning
Client Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Team Leader
Delhivery Private Limited
06.2020 - 06.2022
Customer Sales Executive
DSP CORPORATE SOLUTIONS
10.2017 - 03.2019
Bachelor Of Engineering - Computer Science
Brindavan College Of Engineering
08.2011 - 06.2015
PU - Computer Science
St. Anne's PU College
06.2008 - 05.2011
S.S.L.C -
Sundar Education Society
06.2007 - 05.2008
Additional Information
D.O.B- 09th February 1992
Address- Prassidhi Park Dale layout, Rajnkunte, Bangalore- 560064