Hi, I’m
ASHWITHA ANCHAN
MANGALORE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
years of professional experience
Work History
INDIAN HOSPITAL & HEART INSTITUTEMANGLORE
Front Office Executive
03.2016 - Current
Job overview
- Handled incoming calls professionally while providing accurate information about products or services offered by the organization.
- Managed customer complaints and rectified issues to complete satisfaction.
- Responded to emails sent by customers regarding their queries or complaints efficiently.
- Coordinated various events organized within the office premises.
- Welcomed large volume of guests and improved overall customer service.
- Updated patient information in computer databases accurately and regularly.
- Tracked daily attendance records of employees coming into work each day.
- Greeted customers, answered inquiries and directed them to the appropriate department.
ATHENA HOSPITALMANGALORE
Receptionist
05.2019 - 01.2022
Job overview
- Scheduled and confirmed appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
JAYASHREE HOSPITALMANGALORE
Receptionist
10.2017 - 01.2019
Job overview
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
SAHAYA TVMANGALORE
Receptionist
02.2016 - 07.2017
Job overview
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
CAPITANIO HIGH SCHOOL,KANKANADYMANGALORE
Some College (No Degree) from SSLC
01-2009
BESANT WOMEN'S COLLEGE,MANGALOREMANGALORE
Some College (No Degree) from PUC
Skills
- Meeting Arrangements
- Document Management
- Expense Reporting
- Scheduling Coordination
- Data Entry Expertise
- Relationship Building
- Data Retrieval Systems
- Credit and Collections
- Visitor Management
- Scheduling and Calendar Management
Languages
KANNADA
First Language
English
Beginner (A1)
A1
Timeline
Receptionist
ATHENA HOSPITAL
05.2019 - 01.2022
Receptionist
JAYASHREE HOSPITAL
10.2017 - 01.2019
Front Office Executive
INDIAN HOSPITAL & HEART INSTITUTE
03.2016 - Current
Receptionist
SAHAYA TV
02.2016 - 07.2017
CAPITANIO HIGH SCHOOL,KANKANADY
Some College (No Degree) from SSLC
BESANT WOMEN'S COLLEGE,MANGALORE
Some College (No Degree) from PUC
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