Experienced with managing customer accounts and resolving inquiries promptly. Utilizes effective communication and problem-solving skills to ensure client satisfaction. Track record of thorough knowledge in financial products and services.
Overview
5
5
years of professional experience
Work History
Relationship Manager
ICICI Bank Limited
12.2023 - Current
Providing any and every assistance required to ease their banking journey and service the banking, financial and investment need
Ensured Customer service excellence by providing complete resolution to the customers query/problems
Solve existing customer queries and pitched for sale
Ensured zero defects processing of all customers requests, including prompt and accurate service to the customer
Office Assistant
Mahavitaran
01.2023 - 12.2023
Maintained detailed information of Vidhan Sabha, Vidhan parishad Starred Unstarred questions of Maharashtra state electricity distribution company limited
Keeping assembly records, handling assembly Control room data of Maharashtra state electricity distribution company limited
Job type: Out source (under shree consultancy services)
Documentation Engineer (QC)
R.K. INDUSTRIES
10.2019 - 09.2022
Provided analytical, planning and coordination support to production team as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making
Reviewed production records (ISO documentation) for accuracy and compliance