MOHAMMADRAHOOF SAYYAD
Kolhapur
Summary
Relationship Manager with ICICI Bank Limited, adept at identifying client needs and delivering tailored financial solutions. Proven ability to resolve customer issues effectively while cross-selling products. Proficient in Microsoft Office and skilled in building strong client relationships, ensuring exceptional service and compliance with banking regulations.
Overview
7
7
years of professional experience
Work History
RELATIONSHIP MANAGER
ICICI Bank Limited
Thane
12.2023 - Current
- Helped clients identify their financial service needs. Perform the necessary research to solve problems and answer questions. Explain fee schedules, service charges, interest rates, policies, and use of forms and technical services, while complying with disclosure requirements, regulations, and bank policies.
- Handled all banking operations, including the approval of deposits, handling withdrawals, and other operations related to transactions for amounts up to the authorized limit.
- Resolved any issues brought on by irate customers in a calm and effective manner.
- Performed opening and closing of savings accounts, and other branch servicing duties, such as verifying received cheques, savings deposits, and credit card statements.
- Evaluated new and existing customers needs and cross sell when solving the queries. Process customer transaction accurately and efficiently in adherence of the bank policies and regulations such as loan payments and fund transfer.
- Developed and maintained a strong relationships with clients and ensured zero defects in processing all customers' requests, including prompt and accurate service to the customer.
- Cross selling of bank products such as Home loan, Vehicle loan and Personal loan.
OFFICE ASSISTANT
MAHAVITARAN (OUTSOURCE)
Mumbai
01.2023 - 12.2023
- Maintained detailed Information of Vidhan Sabha, Vidhan parishad Starred Unstarred questions of Maharashtra state electricity distribution company limited
- Keeping assembly records, handling assembly Control room data of Maharashtra state electricity distribution company limited
- Job type: Outsource (under Shree consultancy services)
DOCUMENTATION ENGINEER (QC)
RK INDUSTRIES
Kolhapur
10.2019 - 09.2022
- Provided analytical, planning and coordination support to production team as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making
- Reviewed production records (ISO documentation) for accuracy and compliance
Education
B.E - Mechanical
Shivaji University
01.2018
HSC -
Pune Board
01.2013
SSC -
Pune Board
01.2011
Skills
- Microsoft Office
- Auto-CAD
- English shorthand
- Marathi shorthand
- English typing
- Marathi typing
- Hindi typing
Languages
- ENGLISH
- HINDI
- MARATHI
Personal Information
- Date of Birth: 12/01/96
- Marital Status: MARRIED
Timeline
RELATIONSHIP MANAGER
ICICI Bank Limited
12.2023 - Current
OFFICE ASSISTANT
MAHAVITARAN (OUTSOURCE)
01.2023 - 12.2023
DOCUMENTATION ENGINEER (QC)
RK INDUSTRIES
10.2019 - 09.2022
B.E - Mechanical
Shivaji University
HSC -
Pune Board
SSC -
Pune Board