Asir Richardson Raja
Associate Director-Program and Project Management
Chennai
Summary
- Having 14+ years of rich experience in IT industry which includes knowledge on multiple domains. Experience working in both Product and Service based organizations. PGDM in Banking Financial Service from Loyola Institute of Business Administration (LIBA), Chennai. BEC (Business English Certification) from university of Cambridge Currently working for LTIMindtree- (A Larsen & Toubro Company), played multiple roles like Account Manager, Operations Manager, Project Manager, Senior Project Manager & Resource manager roles. Currently taking care of APAC region Customers Proficient in stake holder management and customer relationship building. Added value to the organization by bringing new project and effective utilization of the resources. Handled end to end operation of the account from on-boarding to offboarding of the customer\resource. Played important ramping-up the team and acted as Customer SPOC Experience working in both T&M and FP project models. Certified Scrum Master Managed both Waterfall and Scrum Projects. Made the resources productive during the pandemic by ensuring BCP. Responsible for facilitating Scrum Ceremonies like Daily Standup, Sprint Planning, Backlog Refinement, Sprint Monitoring, Sprint Review, Sprint Closure and Retrospective meeting. Proficient in Resource Allocation, Task Allocation & utilization Proficient in handing Development and Testing projects right from Initiation to closure Brought process changes in QA. Experience in managing Maintenance and Support projects. Having good knowledge on SDLC, STLC and Defect life cycle (Agile, Waterfall)
- Managed ODC operations.as a ODC Manager Preparing for PMP Certification.
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action]. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Associate Director Program and Project Management
LTIMindtree
12.2019 - Current
- Playing the role of Senior Project Manager and SPOC for the Customer and LTI diversified teams
- Managed 30+ cross functional resources effectively comprising of both onsite and offshore teams
- Effectively managed all stakeholders from the customer side and LTI to meet the delivery commitment
- Created BCP plan and ensured BCP & BAU during the pandemic
- Effectively handled resource requirements from Customers
- Resource identification by coordinating with different PU’s
- Filtering & facilitating Interviews for the resource with the customer
- Handling delivery for CPQ implementation in Agile methodology
- RR Creation for all the incoming requirements
- Took care of Security Clearance, Profit Creation, Resource Allocation, Onboarding and offboarding of the resources
- Request and following on PO\SOW and opportunity creation
- Matched customer approved timesheet with i-time to ensure right billing and Invoicing
- Acted as an Escalation point for Customer and Team
- Solved long-pending concerns of the team and invoice issues
- Monitored and Reporting T&A of the team for tracking billing
- Sending Weekly and Monthly Timesheet data to the Customer
- Facilitated daily calls with the Team and SME for better planning to complete the daily task
- Resolve impediments to the team
- Gave complete KT to the Agility team and shared my inputs for process improvements
- Single-handedly managed entire SDM operations for 6 months
- Helped for ramp-up in the account by meeting the customer's expectations every time
- Effectively managed the ODC Operations, Resource management, and Stakeholder management
- Technology & Tools: Microsoft Project Plan, Crystal Reports, Microsoft Power Point and Microsoft Excel.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Revamped internal communication channels to foster greater transparency between departments and improve overall organizational cohesion.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
- Negotiated favorable contract terms with vendors and suppliers, resulting in significant cost savings without sacrificing service or quality standards.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Led teams of up to 60+ personnel, supervising daily performance as well as training and improvement plans.
- Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
- Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations.
- Communicated all capacity, sourcing and technology gaps with upper management.
Project Manager
LTI-Larsen & Toubro Infotech
04.2019 - 03.2024
- Played the role of Project Manager
- Prepared Project Charter and Migration Project Plan using Microsoft Project Plan tool
- Created Work Breakdown Structure for providing estimates
- Liaised with Resource management team for getting the right profile
- Did environmental setup for the team
- Did analysis on Crystal Report Licensing by liaising with external and Internal SAP team and found the solution
- Conducted daily standup meeting with the team
- Sending weekly Project Status to Client
- Monitoring the project progress and team on daily basis
- Removed impediments of the team
- Resource utilization
- Reviewed the deliverables
- Delivered the project to customer on time
- Identified scope for improvement and sent RFP to the customer
- Appreciated by the customer for the value add provided during the short stint
- Technology & Tools: Microsoft Project Plan, Crystal Reports, Microsoft Power Point and Microsoft Excel.
Scrum Master, Delivery Lead, Project Manager
Virtusa Consulting Pvt Ltd
05.2017 - 10.2018
- Played project manager come Scrum Master Role
- Facilitator for ceremonies like Sprint Planning, Daily Scrum meeting, Sprint Demo, Sprint Closure and Retrospective meeting
- Training the resource on agile front, guiding the team/organization to follow Agile Scrum and make them self-organized
- Good in managing conflicts with decision making capability
- Manage various stakeholders for our customer
- Coach the team on Agile/Scrum methodology
- Resource Allocation & Task Allocation
- Responsible for Resource utilization
- Involved in effort estimation for the project along with the team
- Support team on understanding the requirement
- Preparation of Monthly Metrics
- Technology & Tools: MS Power Point, MS Excel, Visual Studio, SVN, Test Track Pro.
Associate Project lead
Maveric Systems Pvt Ltd
10.2009 - 05.2013
- Associate Lead
- Worked on KYC Module for SAMBA CAPITAL (TCS BANCS)
- Responsibilities in the Project: Working and liaising with different stakeholders from Samba and TCS
- Responsible for understanding the requirement
- Resource Allocation & Task Allocation
- Participation in Defect meeting with Client and Development team
- Reporting project progress to Client by sending daily and weekly report
- Description: Citi Loans system is a lending application of CITI Bank
- Responsibilities: Maintained I-Loan application for three countries India, Indonesia and Thailand
- Conformance towards Business as usual (BAU)
- KT for new joiners
- Handling a team of 8 members
- Managing different NWO# and allocating tasks to team members through Master Tracker
- Responsible for customer management.
Education
Executive MBA - Banking And Financial Service
Loyola Institute of Business Administration
Chennai 04.2001 -
Skills
Crisis Management
Process Improvement
Technical implementation
Key relationship management
Skills Summary
BFS, Insurance, Legal (Product Based) & Healthcare, Windows 7 & Windows 10, Microsoft Project Plan, ALM, JIRA & AgileToolkit (Salesforce), Delivery Manager, Senior Project Manager, Project Manager, Account Manager, Scrum Master, Resource Manager.
Timeline
Associate Director Program and Project Management
LTIMindtree
12.2019 - Current
Project Manager
LTI-Larsen & Toubro Infotech
04.2019 - 03.2024
Scrum Master, Delivery Lead, Project Manager
Virtusa Consulting Pvt Ltd
05.2017 - 10.2018
Associate Project lead
Maveric Systems Pvt Ltd
10.2009 - 05.2013
Executive MBA - Banking And Financial Service
Loyola Institute of Business Administration
04.2001 -