Summary
Overview
Work History
Education
Skills
Methodologies
Certifications Training
Accomplishments
Certification
Languages
Timeline
Generic
Nadeem Shaikh

Nadeem Shaikh

Pune

Summary

A dynamic and results-oriented IT professional with 9 years of experience as a Program/Project Manager, known for delivering success in various areas like IT infrastructure, cloud, data center migration, Azure, VMware, and Agile project management. Driven by a passion for delivering high-quality work with measurable results, I leverage strong leadership, communication, and technical skills to navigate complex projects and exceed stakeholder expectations.

Key Strengths:

  • Proven Track Record: Successfully delivered critical IT projects on time, within budget, and exceeding quality expectations.
  • Technical Expertise: Proficient in IT infrastructure, cloud (Azure), data center migration, VMware, and Agile project methodologies.
  • Leadership & Communication: Strong ability to lead and motivate teams, communicate effectively with stakeholders at all levels, and build strong relationships.
  • Customer Focus: Deep understanding of customer needs and a commitment to delivering exceptional service and exceeding expectations.
  • Adaptability & Learning: Agile approach to new technologies and challenges, with a continuous learning mindset.

Areas of Expertise:

  • IT Infrastructure Management
  • Cloud Migration (Azure)
  • Data Center Operations
  • Agile Project Management
  • Team Leadership & Collaboration
  • Stakeholder Management
  • Customer Relationship Building

Ready to leverage my experience and skills to contribute to your organization's IT success. Let's connect!

Overview

18
18
years of professional experience
1
1
Certification

Work History

Associate Director Project & Program Management

LTIMindtree
Pune
02.2023 - Current
  • Spearheading multiple Azure cloud initiatives, ensuring successful cloud migrations and deployments
  • Collaborating with stakeholders to define requirements, develop project plans, and manage resources effectively
  • Navigating fast-paced environments, tackling complex technical challenges, and meeting tight deadlines with confidence
  • Fostering strong stakeholder relationships, keeping everyone informed, and exceeding expectations
  • Providing regular progress reports, identifying and mitigating risks, and delivering solutions that meet customer needs.
  • Established key performance indicators which were tracked regularly against set targets.
  • Maintained positive relationships with vendors and external partners to support business resilience efforts.
  • Directed special projects and daily operations.

Project Manager

Computacenter
Bangalore
10.2021 - 02.2023
  • Iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams
  • Delivering large, cross-functional, multiple IT infra projects related to Server, DB, Datacentres, Backup, Network and Migration
  • Present all program progress to the management / Director & India Head level
  • Find process gaps, address Project risk and prompt mitigation
  • Close interaction with datacentres and technical teams / solution architects to keep multiple Projects on track
  • Independently building relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support
  • Works independently with business in defining proof of value and customer’s return on investment
  • Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and project management tools
  • Independently execute to program plan and budgets for multiple, large projects
  • Recommend corrective actions and implement changes
  • Find and mitigate risks, develop and implement risk mitigation plans
  • Owns ensuring alignment from key leaders of milestone achievement before moving the program forward
  • Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution
  • Balance’s scope, schedule and budget considerations to adjust the project with minimal impact to the business
  • Understands the business goals of the program and assumes personal accountability for success of the program against those goals
  • Define strategic initiatives to align the business to agile product development
  • Work closely with Portfolio Management to ensure strategic goals align and are represented in the innovation feature roadmap
  • Help in the development of business plans, strategies, and approaches to take advantage of business opportunities
  • Execute multiple programs simultaneously using Scaled Agile Framework and modern project management methodologies to ensure largest project effectiveness
  • Execute to program plan and budgets for multiple, large projects
  • Recommend corrective actions and implement changes
  • Find and mitigate risks; develop and implement risk mitigation plans.

Project Manager

Atos
Pune
12.2012 - 09.2021
  • Azure Cloud technologie Project migrations & transformation
  • Create timelines; and decide costs and resources needed
  • Generate a detailed plan and schedule for each stage of the project
  • Technically manage project, including managing technical/business teams and problems, issues, risks and change management
  • Negotiate with contractors and suppliers for materials and/or services
  • Ensure that each stage is progressing on time, on budget and to the processes and quality standards of the company
  • Develop & implement processes for PM teams to complete activities to current policies and practices; keep documentation organized; find process improvements
  • Experience of portfolio management processes
  • Experience of the whole project life cycle encompassing both technology and business change projects
  • Report the project progress to senior managers and the stakeholders
  • Global cloud migrations and cloud projects in Azure environment, while managing stakeholders Manage project risks, issues, problems and activity progress to ensure project goals are achieved
  • Coordinate activities and tasks among project team members to meet project goals and ensure project completion is on schedule within budget constraints and of the quality standards for the project scope
  • Find and resolve issues and conflicts within the project team
  • Proactively manage changes in project scope, find potential crisis and devise contingency plans
  • Manage Procurements needed to support the project
  • Strong Infrastructure/Software project manager, preferably with Data centre, migration, Azure / VMware cloud experience
  • Excellent English Communication Verbal & Non-verbal
  • Strong working knowledge of project-planning tools like MS Project, MS Excel, MS Power point
  • Effective influencing and negotiating skills in an environment where this role may not directly control resources
  • Expertise in setting and managing customer expectations
  • Ability to create project documentation like Project Charter, Success Criteria, Requirements/Scope documentation, Project Plan, Lessons Learned, Risk Register, Change Log, Communication Plan etc
  • Conceptual understanding & managing of cloud services like VMware, Azure, Operating system, Databases, Firewall, Storage, Backup, Networking, Security, DR solutions, App Services etc.

Lead Infrastructure Engineer

Mphasis
Pune
09.2010 - 12.2012
  • Managing Infra from Project point of view, Team management, Planning & execution infra upgrade, New Build etc
  • Resolved complex technical problems with high-level customer service skills.
  • Monitored system performance metrics to ensure optimal operations in accordance with SLAs.
  • Collaborated with other teams on projects that involve cross-functional dependencies between different technology domains.
  • Planned, scheduled and controlled installation processes from start to finish to ensure all project requirements are delivered on time.
  • Management & maintenance windows setup located at client Data Centre location across world
  • Provided technical support to internal staff on hardware and software issues related to the IT Infrastructure.
  • Maintained documentation of the IT architecture, processes and procedures.
  • Performed system upgrades, patching and maintenance activities as needed.
  • Supporting windows OS servers, Backup, Hardware (Dell, HP, IBM, Blade server, Storage, Network Switch, Router)
  • Participate in customer calls and conference bridges
  • Performing the Cluster Remediation activities on 18000 servers based on EMEA and APAC location which includes Replace the Smart Array Controller P400 battery, Upgrade Antivirus to version to latest, Install HP Vendor driver’s version latest, Install needed Hot fix, Install HBA Drivers/Firmware.

Senior Server Administrator

Wipro
Mumbai
01.2008 - 09.2010
  • Planned, implemented and maintained server hardware and software in a Windows environment.
  • Configured, monitored and troubleshot network services such as DNS, DHCP, Active Directory.
  • Managed user accounts, permissions and security settings for multiple servers.
  • Installed patches and upgrades to ensure system stability and performance.
  • Performed daily backups of critical systems and data using backup tools like Symantec Backup Exec.
  • Monitored server performance to identify potential issues before they become problems.
  • Provided technical support to users with regard to their access rights or any other server related issues.
  • Created disaster recovery plans for mission-critical applications hosted on servers.
  • Maintained inventory of all IT equipment associated with servers.

Senior Server Administrator

Moneyman IT Services
Mumbai
10.2007 - 01.2008

Senior Customer Support Engineer

Network Solution
Mumbai
05.2007 - 10.2007

Customer Support Engineer

Uptime Technologies Pvt. Ltd
Mumbai
05.2006 - 05.2007

Education

MBA -

Welingkar Institute of Management
10.2019

Bachelor of Commerce -

Mumbai University
03.2005

Skills

  • Technical Implementation
  • Strategic Leadership
  • Program Development
  • Key Relationship Management
  • Project Management
  • Budget Management
  • Process Improvement
  • Crisis Management
  • Schedule Coordination
  • Work Planning and Prioritization
  • MS Office
  • Coaching and Mentoring
  • Critical Thinking
  • Operations Management
  • Team Collaboration and Leadership
  • Analytical Thinking
  • Performance Evaluations

Methodologies

  • PMI/PMBOK
  • Prince2
  • Agile
  • Scrum
  • Waterfall
  • Lean
  • Kanban

Certifications Training

  • PMP (PMBOK) Project Management - Certified (2021)
  • PRINCE2 Agile Foundation & Practitioner Certification (2020)
  • Microsoft Certified: Azure Administrator – Associate (2019)
  • CompTIA Network+ Certification Training
  • VMware Certified Professional 5 - Certification (2012)
  • ITIL V2 – Certified (2008)
  • Microsoft Certified Systems Engineer (MCSE) (2008)

Accomplishments

Delivery Excellence:
  • Awarded "LTIMindtree Start Award" for delivering 2+ million USD worth of complex projects: Demonstrated exceptional project management skills by delivering critical initiatives on time and within budget, even under tight deadlines and demanding customer expectations.
  • Received "Leaders Recognition Award" at Computacenter: Highlighted your ability to successfully manage multiple transition projects, establish a service desk, build and train a competent team, ensure seamless knowledge transfer, nurture customer relationships, and secure new business opportunities.

Leadership & Initiative:

  • Recognized with "ATOS Start Award" for your pivotal role in overcoming challenging project timelines: Showcased your leadership skills and problem-solving capabilities in navigating complex situations and achieving critical milestones.
  • Awarded "Certificate of Excellence" and "Accolade Champagne - Spot Award" at ATOS: Acknowledged your dedication, proactive approach, and extra commitment in exceeding expectations on project assignments.

Technical Expertise & Adaptability:

  • "Best All Rounder Engineer" recognition at Wipro: Highlighted your diverse technical skills and ability to provide effective support across various areas, catering to diverse customer needs.

Certification

  • PMP (PMBOK) Project Management - Certified (2021)
  • PRINCE2 Agile® Foundation & Practitioner Certification (2020)
  • Microsoft Certified: Azure Administrator – Associate (2019)
  • VMware Certified Professional 5 - Certification (2012)
  • ITIL V2 – Certified (2008)
  • Microsoft Certified Systems Engineer (MCSE) (2008)

Languages

English
First Language
Marathi
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

Associate Director Project & Program Management

LTIMindtree
02.2023 - Current

Project Manager

Computacenter
10.2021 - 02.2023

Project Manager

Atos
12.2012 - 09.2021

Lead Infrastructure Engineer

Mphasis
09.2010 - 12.2012

Senior Server Administrator

Wipro
01.2008 - 09.2010

Senior Server Administrator

Moneyman IT Services
10.2007 - 01.2008

Senior Customer Support Engineer

Network Solution
05.2007 - 10.2007

Customer Support Engineer

Uptime Technologies Pvt. Ltd
05.2006 - 05.2007

MBA -

Welingkar Institute of Management

Bachelor of Commerce -

Mumbai University
Nadeem Shaikh