Asma Aslam Thange
37 Hill Road Nawanagar Dockyard Road Mumbai
Summary
Dynamic Team Leader with proven strengths in employee engagement, problem-solving, and communication. Successfully developed training materials and fostered a collaborative work environment, driving enhanced team performance.
Overview
6
6
years of professional experience
Work History
Team Leader
1UP Financial Business Solution Pvt.Ltd.
Mumbai
12.2022 - 08.2025
- Handling all admin processes, team, and coordinating with customers.
- Solving Query on call And coordinate with internal Department.
- Trained new team members on company procedures and best practices.
- Developed training materials to enhance employee onboarding experience.
- Monitored team performance and provided constructive feedback regularly.
- Facilitated communication between management and staff for project alignment.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
Team Leader
Money Mantra Pvt.Ltd
Mumbai
02.2020 - 12.2022
- Led team meetings to discuss project updates and address challenges.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
Hsc - Commerce
Rosary High School
Mumbai05-2012
Skills
- Team management
- Customer coordination
- Employee training
- Performance monitoring
- Process optimization
- Project alignment
- Staff motivation
- Team collaboration
- Task delegation
- Problem solving
Timeline
Team Leader
1UP Financial Business Solution Pvt.Ltd.
12.2022 - 08.2025
Team Leader
Money Mantra Pvt.Ltd
02.2020 - 12.2022
Hsc - Commerce
Rosary High School
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