ASMAIL ALI
MANAGER AT CRS AGENCY
Guwahati,AS
Summary
Dynamic manager with a proven track record at CRS Agency, excelling in team leadership and operations management. Enhanced customer satisfaction through effective dispute resolution and strategic planning. Fostered a collaborative environment, driving performance and engagement among team members while mentoring for success.
Overview
12
12
years of professional experience
3
3
Languages
Work History
MANAGER
CRS AGENCY
02.2017 - 01.2026
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
HAQUE ENTERPRISE
02.2014 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
MBA - HUMAN RESEARCH MANAGMENT
AKS IME
NOIDA SEC-62 04.2001 -
MBA - FINNANCE
AKSIME (UNDER BHARTHIAR UNIVERSITY)
Noida, India 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Timeline
MANAGER
CRS AGENCY
02.2017 - 01.2026
Assistant Manager
HAQUE ENTERPRISE
02.2014 - 01.2017
MBA - HUMAN RESEARCH MANAGMENT
AKS IME
04.2001 -
MBA - FINNANCE
AKSIME (UNDER BHARTHIAR UNIVERSITY)
04.2001 -
READING BOOK
BHAGWAT GITA,BIBLE,QURAN