ASTHA KUMARI
Bengaluru
Summary
Detail-oriented professional with expertise in client servicing, compliance, and operational coordination. Transitioning into HR, leveraging strong communication and stakeholder management skills to enhance HR operations and talent support. Deputy Manager with solid knowledge of recruitment, scheduling, and employee relations. Committed to driving organizational success through effective team collaboration.
Overview
1
1
year of professional experience
Work History
Deputy Manager (Business Banking)
ICICI Bank
03.2025 - Current
- Managed KYC and onboarding processes to ensure compliance with regulatory standards
- Coordinated with internal teams to streamline account processing and enhance service delivery
- Resolved client queries, resulting in increased satisfaction and retention rates
- Maintained records and supported MIS reporting
- Assisted RMs in client servicing and follow-ups
Education
PG Diploma - Banking
MAHE
B.Sc. - Zoology
LNMU
Class XII -
DAV Ranchi
Class X -
Madonna School
Skills
- Client Management
- Financial Analysis
- Risk Assessment
- HR Operations
- MIS reporting
- MS Office
- Team coordination
- Problem Solving
- Decision-making capacity
- Customer relationship management
- Adaptability
- Effective communication
- Problem resolution
- Communication
Accomplishments
- National Art Olympiad Winner
- NTSE Participant
- 2nd Rank - Rashtrabhasha Vikas Samiti
Languages
- Hindi
- English
- Hindi
Timeline
Deputy Manager (Business Banking)
ICICI Bank
03.2025 - Current
PG Diploma - Banking
MAHE
B.Sc. - Zoology
LNMU
Class XII -
DAV Ranchi
Class X -
Madonna School