ANU. V. BABU
System Administrator
Kollam,Kerala
Summary
Driven Systems Administrator with 14+ years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
11
11
years of professional experience
22
22
years of post-secondary education
5
5
Certifications
Work History
System Administrator
Comrade Info Systems
Trivandrum
12.2020 - 04.2021
- Manage and troubleshoot three online servers (IBM Rack Systems X3650 M4, X3630 M4, and HP ProLiant ML350e Gen8).
- Handle Windows-based services: DNS, DHCP, ADDS, FTP, and VPN.
- Coordinate ERP activities for efficient business processes.
- Configure, manage, and troubleshoot Tally 5.4.9.9.2 and Tally Prime for accounting and financial operations.
- Install, maintain, and troubleshoot broadcast equipment for video production.
- Set up and monitor audiovisual links, Wi-Fi, and CCTV systems.
- Support video conferencing, virtual training classes, and online meetings.
- Analyze and repair technical faults; troubleshoot system issues and outages.
- Install and configure software/hardware; ensure system security and upgrades.
- Develop training materials, maintain technical documentation, and manage asset registers.
- Perform PC troubleshooting and maintain existing hardware support.
- Stay updated with industry changes and technological advancements.
System Administrator
Malayalam Express (P) Ltd
Trivandrum
06.2020 - 12.2020
- Installed and maintained broadcast equipment.
- Set up and monitored audiovisual links.
- Analyzed and repaired technical faults in equipment.
- Designed custom audiovisual circuits and hardware.
- Managed IT asset registers and provided helpdesk support.
System Administrator
Sabarigiri Group Of Institutions & Hospital
Kollam, Trivandrum
06.2017 - 05.2018
- Supported teachers and tutored students for effective course delivery.
- Ensured lab computers' cleanliness, safety, and regular updates.
- Installed, configured, and maintained operating systems (Windows, Linux).
- Troubleshot and resolved software, hardware, and networking issues.
- Implemented antivirus updates and configured modems for network efficiency.
- Maintained accurate asset registers for IT resources.
- Conducted assembling, installation, and troubleshooting of PCs and peripherals.
- Oversaw CCTV camera and DVR systems, including monitoring and backups.
- Served as day-to-day helpdesk support for staff.
- Administered VPN accounts, utilizing RSA token application for secure remote access.
- Handled media tickets, provided remote support, and functioned as a shift lead.
- Coordinated ERP activities and configured Wi-Fi infrastructure.
- Managed N computing technology, biometric devices, and user accounts/groups.
- Provided hospital management software support for efficient healthcare operations.
Technical Support Engineer
Next Education India Pvt Ltd
Hyderabad, Bangalore, All Kerala
10.2015 - 09.2016
- Supported and configured smart class technology , ensuring a seamless and interactive learning environment for students.
- Spearheaded the configuration and networking of virtual classrooms, optimizing connectivity and facilitating remote learning.
- Provided software update and support for various educational tools, ensuring the latest features and security measures were in place.
- Played a key role in school management software support , contributing to the efficiency of administrative processes.
- Successfully installed and configured GPS systems , enhancing security measures and enabling efficient tracking of assets.
- Provided expert support and repair for projectors , ensuring uninterrupted and high-quality visual aids for presentations.
- Managed and troubleshooted three offline servers , ensuring their reliability and performance within the educational infrastructure.
- Oversaw the management and troubleshooting of Windows-based services, including DNS, DHCP, ADDS, FTP, and VPN.
- Demonstrated proficiency in domain management , optimizing domain structures for improved system performance.
- Coordinated ERP activities , ensuring seamless integration with other systems and contributing to overall organizational efficiency.
- Proactively identified and resolved a variety of technical issues, showcasing proficiency in troubleshooting software, hardware, operating systems, and networking problems .
- Provided hands-on support for teachers, facilitating the delivery of course curriculum , and ensuring a smooth learning experience.
- Conducted LAN cable crimping and punching , contributing to a well-organized and efficient network infrastructure.
- Displayed expertise in installing, configuring, and maintaining operating systems such as Windows 8.1/8/7/XP and Linux, contributing to a technologically advanced learning environment.
Technical Support Engineer
Kochar Tech Park
Chennai
11.2014 - 07.2015
- Expertly managed and troubleshooted diverse Windows-based services, ensuring seamless functionality and optimal performance within the IT infrastructure.
- Led the implementation and management of cutting-edge biometric devices, enhancing security measures and streamlining access control protocols.
- Conducted meticulous CCTV monitoring to bolster organizational security, providing real-time surveillance and proactively identifying potential risks.
- Assumed a pivotal role in backup management , implementing robust strategies to safeguard critical data and ensure business continuity.
Desktop Support Engineer
V.H.S Systems
Punalur
10.2010 - 10.2014
- Configured hardware, devices, and software to set up work stations for employees.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Boosted network, system and data availability and integrity through preventive maintenance and upgrades.
Education
Govt HS Nettayam
Kerala 03.2005 - 03.2006
High School Diploma -
THSE
Chadayamangalam 04.2001 - 03.2009
ITI - Plumbing Technology
Govt ITI
ELAMADU 04.2001 - 07.2009
Diploma - Computer Installation And Repair Technology
SN COLLEGE
KOLLAM 01.2013 - 08.2014
ITC - Desktop Publishing
FCM
ANCHAL 01.2009 - 05.2010
DIPLOMA - Mobile Service
GOVT POLY TECHNIC COLLEGE
EZHUKON 01.2014 - 03.2015
Comptia - A+
Keltron
Kollam 01.2013 - 02.2014
Skills
IT service management
Timeline
Certification of Metaverse Masterclass
05-2022
Certification of NFT course
05-2022
Certificate of Agile Foundation
03-2022
Certification of business Analysis & Process Management
06-2021
Digital Marketing
12-2020
System Administrator
Comrade Info Systems
12.2020 - 04.2021
System Administrator
Malayalam Express (P) Ltd
06.2020 - 12.2020
System Administrator
Sabarigiri Group Of Institutions & Hospital
06.2017 - 05.2018
Technical Support Engineer
Next Education India Pvt Ltd
10.2015 - 09.2016
Technical Support Engineer
Kochar Tech Park
11.2014 - 07.2015
DIPLOMA - Mobile Service
GOVT POLY TECHNIC COLLEGE
01.2014 - 03.2015
Diploma - Computer Installation And Repair Technology
SN COLLEGE
01.2013 - 08.2014
Comptia - A+
Keltron
01.2013 - 02.2014
Desktop Support Engineer
V.H.S Systems
10.2010 - 10.2014
ITC - Desktop Publishing
FCM
01.2009 - 05.2010
Govt HS Nettayam
03.2005 - 03.2006
High School Diploma -
THSE
04.2001 - 03.2009
ITI - Plumbing Technology
Govt ITI
04.2001 - 07.2009
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