To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
6
6
years of professional experience
Work History
Senior Associate
Sutherland Pvt Ltd
Chennai
08.2025 - Current
Executed contract management within C.H. Robinson processes to ensure compliance and efficiency.
Coordinated with shipping lines to obtain and follow up on daily freight quotations.
Worked closely with the internal operations team to negotiate and finalize freight rates, ensuring accurate updates on the company’s freight platform.
Handled customer queries via email and provided effective solutions.
Assigned tasks to junior team members and mentored them on processes.
Achieved daily goals and operational targets.
Documentation Officer
CMA CGM GBSI INDIA PVT LTD
Chennai
08.2022 - 07.2025
Managed comprehensive import documentation processes for shipments, ensuring accuracy and compliance with customs regulations and client specific SOPs.
Prepared and issued destination invoices based on predefined Standard Operating Procedures (SOPs), applying correct rates and surcharges per shipment.
Handled daily customer email communication, providing timely responses and effectively resolving queries related to billing, documentation, and shipment status.
Processed document amendments, including corrections to Bills of Lading, invoices, and packing lists, ensuring minimal disruption to clearance or delivery timelines.
Performed validation of import documents, checking for consistency, accuracy, and regulatory compliance prior to final submission or clearance
Executed timely and accurate ICEGATE filings for export/import shipments in compliance with Indian Customs regulations.
Reviewed and validated critical export/import documents including commercial invoices, packing lists, and Bills of Lading to ensure regulatory compliance and accuracy, reducing clearance delays and penalties.
Managed comprehensive export and import documentation workflows, including preparation, submission, and tracking of required shipping documents, resulting in improved shipment accuracy and regulatory compliance.
Process Associate
Deccan I Services PVT LTD
Chennai
02.2020 - 03.2022
Prepared and verified House Bill of Lading (HBL) export documentation for ocean shipments, ensuring accuracy and compliance with international shipping standards and client-specific requirements.
Generated accurate destination invoices in alignment with Standard Operating Procedures (SOP), applying destination-specific charges and coordinating with finance teams to ensure timely billing and revenue tracking.
Managed daily customer correspondence related to ocean shipments, including responding to queries, resolving issues, and sending pre-alerts with all relevant shipping documents to stakeholders, ensuring proactive communication and shipment visibility.
Coordinated with shipping lines and freight forwarders to ensure timely dispatch of export shipments.
Assisted in resolving discrepancies in shipping documents and invoice details.