ASWATH S
Technical Service Manager- India
Delhi
Summary
Dynamic professional with over 9 years of experience in product design, fabrication, and assembly processes, complemented by rigorous testing in accordance with international standards. Proven ability to effectively plan, schedule, monitor, and manage product development activities, consistently delivering results on time. Established track record in leading in-house fabrication initiatives, enhancing shop floor productivity, and conducting thorough product testing both internally and at third-party laboratories. Expertise in guiding cross-functional teams to meet system specifications while ensuring compliance with ASTM, EN, NBR, and JIS standards.
Overview
10
10
years of professional experience
1
1
Certification
5
5
Languages
Work History
Service Manager – Technical Services (India)
Schüco India Pvt. Ltd.
02.2025 - Current
- Assisting in preparation of order lists, cutting optimization, and cutting lists using SchuCal and AutoCAD.
- Supporting fabrication and installation of systems as per Schüco standards and system catalogues.
- Training fabricators on SchuCal, DocuCentre, shop drawings, and SOPs to ensure quality execution.
- Conducting factory and site visits to ensure compliance with Schüco quality standards and issuing reports.
- Handling customer complaints at project sites and coordinating with customer care teams for resolution.
- Performing periodic audits of projects to monitor progress and ensure quality benchmarks.
- Building strong relationships with key fabrication partners and supporting their upgrade to premium partners.
Assistant Manager – Service (South)
Schüco India Pvt. Ltd.
08.2023 - 02.2025
- Conducted fenestration system training on fabrication, assembly, and installation across South India.
- Assessed and supported new fabrication partners to improve production timelines and quality standards.
- Audited fabrication facilities and installation sites for quality and compliance.
- Provided technical support to sales teams during project pitching and kick-off meetings.
- Supported product development and testing at in-house and third-party laboratories.
Senior Fabrication Engineer
Schüco India Pvt. Ltd.
04.2022 - 08.2023
- Prepared fabrication details and system samples as per Schüco drawings and standards.
- Supported product launches, workshops, and certification programs.
- Conducted quality inspections of fabricated and installed products.
- Assisted in product testing, including hardware durability and system performance testing.
Product Design Engineer
Schüco India Pvt. Ltd.
08.2018 - 04.2022
- Designed insert units and slider systems to meet water tightness, wind load, and proof loading specifications.
- Developed master models, fabrication, assembly, and installation manuals.
- Participated in prototyping, feasibility studies, and product testing at in-house and third-party labs.
Cost Engineer
Quest Global Engineering Services Ltd.
04.2016 - 05.2018
- Performed attribute mapping and process plan improvements for gas turbine components.
- Developed 3D models, 2D drawings, and assembly models as per customer requirements.
- Implemented quality initiatives that reduced rework costs and improved operational efficiency.
Education
M.E. - Computer Integrated Manufacturing
PSG College of Technology, Anna University
Coimbatore01.2016
B.E. - Mechanical Engineering
KGISL Institute of Technology, Anna University
Coimbatore01.2014
Skills
- Technical Service Management & Service Engineering
- Fenestration & Façade Systems
- Product Design, Fabrication & Assembly
- In-house & Third-Party Laboratory Product Testing (ASTM, EN, NBR, JIS)
- Quality & Process Audits
- Fabricator Training & Capability Development
- Productivity Improvement & Shop-floor Layout
- Customer Satisfaction & Relationship Management
Certification
Lean Six sigma Black belt
Publications
Published three research papers in International and National Conferences on ‘Machinability of Custom 465 Steel in Dry Machining Conditions’
Timeline
Lean Six sigma Black belt
07-2025
Service Manager – Technical Services (India)
Schüco India Pvt. Ltd.
02.2025 - Current
Assistant Manager – Service (South)
Schüco India Pvt. Ltd.
08.2023 - 02.2025
Senior Fabrication Engineer
Schüco India Pvt. Ltd.
04.2022 - 08.2023
Product Design Engineer
Schüco India Pvt. Ltd.
08.2018 - 04.2022
Cost Engineer
Quest Global Engineering Services Ltd.
04.2016 - 05.2018
M.E. - Computer Integrated Manufacturing
PSG College of Technology, Anna University
B.E. - Mechanical Engineering
KGISL Institute of Technology, Anna University