Aswathi Palakkal
Kanjurmarg East
Summary
Dynamic Back Office Head at Triventure Services Pvt Ltd., adept at regulatory compliance and team leadership. Proven track record in enhancing operational efficiency and training new talent. Skilled in advanced Excel and fostering collaboration, driving significant improvements in client satisfaction and team performance. Committed to achieving organizational goals through strategic decision-making.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Back Office Head
Triventure Services Pvt Ltd.
04.2018 - Current
- Instrumental in handling all data related work and MIS which helps the team and clients for various analysis
- Playing pivotal role in back end related work like account opening, indemnity process, brokerage, DIS, & DRF related etc.
- Showered with additional responsibility of training (on Job) the new joiners & interns, for smooth onboarding to the share market industry.
- Handling Mutual Fund Department.
- Solving Queries of clients
- Helping the team for implementing the strategies for the development of the company.
- Managing Day to Day Operations.
- Understand regulatory requirement & policy changes from KYC perspective and articulate the same for the team with the required procedural change.
- NRI account opening
- Handling remisier (IFA) procedures
- Managing a team and fully accountable for the consistent delivery of the team on quality and business requirements.
- Correspondence with branch regarding account opening, manage relationship with sales on boarding and compliance to ensure timely collection of documents and completion of due diligence.
- Handle client complaints
- Monitoring compliance of KYC guidelines followed in opening of account by operations team
- Well versed with internal audits, DP audits, verification of data submitted by all depts., Coordination and Exchange submission, sending suitable reply to the regulatory authorities.
Sr. Back Office Executive
G M V Consultancy Pvt Ltd.
04.2017 - 03.2018
- Company Overview: (Sister Institute of VGN Jewellers)
- Handling Mutual Fund Department.
- Updating the clients about the performance of Mutual Fund schemes.
- Also instrumental in handling all data related work and MIS which helps the team and clients for various analysis
- Handling RMS for clients.
- Playing pivotal role in back end related work like account opening, indemnity process, brokerage related etc.
- Showered with additional responsibility of training the new joiners & interns, for smooth onboarding to the share market industry.
- Managing Day to Day Operations.
- (Sister Institute of VGN Jewellers)
Internal Auditor
V G N JEWELLERS.
01.2017 - 04.2017
- Frequent audits of accounts and ensure all transactions are recorded accurately
- Validation of all reports which are extracted from various softwares like Khazana, Dept, Goldmine and Excel.
- Validation of all operational activities and stock verifications of the company.
- Analysing daily activities and report it to the management.
Maruti Insurance Coordinator
KVR AUTO CARS PVT LTD
06.2015 - 08.2016
- Measuring daily performance and report it to senior management
- Administrative responsibilities to senior management
- Verification of client documents and ensure it is compliant basis company’s norms
- Identifying and arranging training needs of the team on regular basis
- Conducting regular huddles with the team and ensure they have been briefed about the changes
Junior assistant
MANAPPURAM INSURANCE BROKERS PVT LTD
10.2014 - 05.2015
- Handling walking clients and handling sales.
- Setting reminders with clients on their schedule activity
- Analysing monthly goal and ensure the target is met every month
- Document all actions and responses in customer database.
- Also handle various adhoc activities assigned basis company’s requirement.
Education
MBA - Finance and Marketing
Anna University
Chennai01.2014
BBA -
Calicut University
Kerala01.2011
H.S.C -
Government of Kerala Board of Higher Secondary Examination
Malappuram, Kerala01.2008
DCA -
Kerala State Women’s Electronics Industrial Co-Operative Federation Ltd
Calicut01.2008
S.S.C -
Government of Kerala General Education Department
Malappuram, Kerala01.2006
Skills
- Good communication skills
- Observation
- Decision making
- Leadership
- Smart working
- Goal oriented
- Adaptive
- Sincere and supportive
- Multi-tasking
- MS Office
- Advanced Excel
- Interpersonal skills
- Team collaboration
- Regulatory compliance
- Team leadership
Certification
- NISM VIII: Equity Derivatives Certification
- NISM VII: Securities Operation and Risk Management Certification
Languages
- Malayalam
- English
- Hindi
- Tamil
References
Available on request.
Projects
A STUDY ON OPTION STRATEGIES IN DERIVATIVE MARKET OF FIVE INDIAN COMPANIES WITH REFERENCE TO COCHIN STOCK EXCHANGE
Disclaimer
I hereby declare that all the above information’s are true and correct to the best of my knowledge and belief.
Skills
Good Communication Skills, Observation, Decision Making, Leadership, Smart working, Goal-oriented, Adaptive, Sincere and Supportive, Multi-Tasking, MS- Office, Advanced Excel, Tally, Computer Languages (C, C+, JAVA)
Personal Details
- Spouse's Name: Jinesh Nair
- Date of Birth: 05/20/91
- Nationality: Indian
- Marital Status: Married
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Tamil
Beginner
A1
Timeline
Back Office Head
Triventure Services Pvt Ltd.
04.2018 - Current
Sr. Back Office Executive
G M V Consultancy Pvt Ltd.
04.2017 - 03.2018
Internal Auditor
V G N JEWELLERS.
01.2017 - 04.2017
Maruti Insurance Coordinator
KVR AUTO CARS PVT LTD
06.2015 - 08.2016
Junior assistant
MANAPPURAM INSURANCE BROKERS PVT LTD
10.2014 - 05.2015
MBA - Finance and Marketing
Anna University
BBA -
Calicut University
H.S.C -
Government of Kerala Board of Higher Secondary Examination
DCA -
Kerala State Women’s Electronics Industrial Co-Operative Federation Ltd
S.S.C -
Government of Kerala General Education Department
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