Aswathy K
Palakkad
Summary
To seek a suitable position in your reputed organisation where I may be able to utilise my knowledge and expertise to contribute towards the growth of the organisation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Relationship Manager
CSB BANK
Thrissur
09.2023 - 12.2023
- Developed strong client relationships to ensure satisfaction and retention.
- Advised clients on financial products to meet their unique needs.
- Interacted with customers and worked closely to resolve issues.
- Addressed inquiries from clients and department team members.
Financial Service Manager
ICICI Prudential Life Insurance
Thrissur
06.2023 - 09.2023
- Managed client relationships to deliver tailored financial solutions.
- Analyzed market trends to inform investment strategies and recommendations.
- Communicated effectively and confidently with clients regarding financial activities.
- Protected customer information and business records.
Sales Officer
HDFC BANK
Thrissur
06.2022 - 03.2023
- Developed strong relationships with clients through regular communication and support.
- Conducted market research to identify potential sales opportunities and trends.
- Managed customer inquiries and resolved issues efficiently to ensure satisfaction.
- Maintained accurate records of customer interactions and sales activities in CRM systems.
- Prepared weekly reports summarizing current sales performance metrics.
- Delivered sales presentations to high-level executives and decision-makers.
Administrative Officer cum Course Counsellor
Kannur School of Journalism
Kannur
01.2019 - 02.2020
- Coordinated administrative tasks to support daily operations of journalism programs.
- Managed scheduling and logistics for faculty meetings and student events.
- Assisted with the preparation of academic materials and communications for students.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
Education
Holy Family Convent Girls High School, Chembukkavu
Thrissur, India Paramekkavu Devaswom College
Thrissur, India BBA - Airline and Airport Management
Sincere Academy
Thrissur , India Skills
- Client relationship management
- Financial product advising
- Customer issue resolution
- Good communication skill
- Ability to handle situation
- Politeness
- Punctuality
- Good personality
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Beginner (A1)
A1
Tamil
Intermediate (B1)
B1
Certification
COMPUTER EDUCATION
- MS Office
- Photoshop
DECLARATION
I hereby declare that the above statements are true and correct to the best of my knowledge and belief.
Palakkad Aswathy
Timeline
Senior Relationship Manager
CSB BANK
09.2023 - 12.2023
Financial Service Manager
ICICI Prudential Life Insurance
06.2023 - 09.2023
Sales Officer
HDFC BANK
06.2022 - 03.2023
Administrative Officer cum Course Counsellor
Kannur School of Journalism
01.2019 - 02.2020
Holy Family Convent Girls High School, Chembukkavu
Paramekkavu Devaswom College
BBA - Airline and Airport Management
Sincere Academy