Summary
Overview
Work History
Education
Skills
Languages
Certification
DECLARATION
Timeline
Generic
Aswathy K

Aswathy K

Palakkad

Summary

To seek a suitable position in your reputed organisation where I may be able to utilise my knowledge and expertise to contribute towards the growth of the organisation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Relationship Manager

CSB BANK
Thrissur
09.2023 - 12.2023
  • Developed strong client relationships to ensure satisfaction and retention.
  • Advised clients on financial products to meet their unique needs.
  • Interacted with customers and worked closely to resolve issues.
  • Addressed inquiries from clients and department team members.

Financial Service Manager

ICICI Prudential Life Insurance
Thrissur
06.2023 - 09.2023
  • Managed client relationships to deliver tailored financial solutions.
  • Analyzed market trends to inform investment strategies and recommendations.
  • Communicated effectively and confidently with clients regarding financial activities.
  • Protected customer information and business records.

Sales Officer

HDFC BANK
Thrissur
06.2022 - 03.2023
  • Developed strong relationships with clients through regular communication and support.
  • Conducted market research to identify potential sales opportunities and trends.
  • Managed customer inquiries and resolved issues efficiently to ensure satisfaction.
  • Maintained accurate records of customer interactions and sales activities in CRM systems.
  • Prepared weekly reports summarizing current sales performance metrics.
  • Delivered sales presentations to high-level executives and decision-makers.

Administrative Officer cum Course Counsellor

Kannur School of Journalism
Kannur
01.2019 - 02.2020
  • Coordinated administrative tasks to support daily operations of journalism programs.
  • Managed scheduling and logistics for faculty meetings and student events.
  • Assisted with the preparation of academic materials and communications for students.
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.

Education

Holy Family Convent Girls High School, Chembukkavu
Thrissur, India

Paramekkavu Devaswom College
Thrissur, India

BBA - Airline and Airport Management

Sincere Academy
Thrissur , India

Skills

  • Client relationship management
  • Financial product advising
  • Customer issue resolution
  • Good communication skill
  • Ability to handle situation
  • Politeness
  • Punctuality
  • Good personality

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Beginner (A1)
A1
Tamil
Intermediate (B1)
B1

Certification

COMPUTER EDUCATION

  • MS Office
  • Photoshop

DECLARATION

I hereby declare that the above statements are true and correct to the best of my knowledge and belief.

Palakkad                                       Aswathy

Timeline

Senior Relationship Manager

CSB BANK
09.2023 - 12.2023

Financial Service Manager

ICICI Prudential Life Insurance
06.2023 - 09.2023

Sales Officer

HDFC BANK
06.2022 - 03.2023

Administrative Officer cum Course Counsellor

Kannur School of Journalism
01.2019 - 02.2020

Holy Family Convent Girls High School, Chembukkavu

Paramekkavu Devaswom College

BBA - Airline and Airport Management

Sincere Academy
Aswathy K