Sap- Tms for hoteliers
Hi, I’m
Aswin Thambi NN
Hospitality
Kochi
Summary
Dynamic Guest Service Associate with a proven track record at Ginger Hotels, enhancing guest satisfaction through exceptional service and swift issue resolution. Skilled in hotel management software and adept at managing multiple tasks under pressure. Demonstrates excellent communication abilities and a versatile, assertive approach, significantly boosting guest experiences.
Overview
2
years of professional experience
4
Languages
Work History
Ginger Hotels
Guest Service Associate
11.2022 - 07.2024
Job overview
- Collaborated with team members.
- Processed payments accurately.
- Welcomed and acknowledged guests, boosting overall guest satisfaction
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
Education
Frank Finn Institute of Air Hostess TrainingErnakulam
Diploma from Aviation Hospitality, And Travel Management
11.2022
Sree Narayana Higher Secondary SchoolErnakulam
Higher Secondary from Commerce
03.2019
Skills
Excellent communication and interpersonal skills
Ability to work under pressure and manage multiple tasks
Basic computer skills and knowledge of hotel management software
Knowledge of hotel operations and procedures
Versatile
Assertive
Additional Information
- Date of birth : 20.03.2001
- Nationality: Indian Gender : Male
- Height : 177cm
- Weight : 75 kg
- BMI : 24
- Marital status : Unmarried
Software
Microsoft office
Amedius
Interests
Service
Cooking
Learning new language
Declaration
I hear by declare that the above furnish details are true and fair to the best of my knowledge and belief.
Place: Kochi
Date: 23.01.2025
Timeline
Guest Service Associate
Ginger Hotels
11.2022 - 07.2024
Frank Finn Institute of Air Hostess Training
Diploma from Aviation Hospitality, And Travel Management
Sree Narayana Higher Secondary School
Higher Secondary from Commerce