Atchyuth Panam
Hyderabad
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Senior AR Executive
CORROHEALTH INFOTECH PRIVATE LIMITED
Hyderabad
05.2021 - 08.2021
- Assisted other AR Callers with inquiries or requests related to their assigned accounts.
- Analyzed data collected during call attempts and identified areas where processes can be improved.
- Performed calls to Insurance companies regarding outstanding debts on their accounts and negotiated payment arrangements.
AR Caller
OMEGA HEALTHCARE MANAGEMENT SERVICES PVT. LTD.
Chennai
10.2018 - 03.2019
- Perform Pre-call Analysis and check status by calling the payer or using IVR or Web portal services.
- Record after call actions and perform post call analysis for the claim follow-up.
- Access the resolve enquiries, request and complaints through calling to ensure that customer inquiries are resolved at first point of contact.
AR Executive
NOVIGO INTEGRATED SERVICES PRIVATE LIMITED
Chennai
02.2019 - 04.2021
- Initiated appropriate action when necessary to resolve customer issues quickly and efficiently.
- Resolved customer disputes via phone, email and online chat.
- Participated in training sessions designed to improve understanding of dispute processes.
- Followed established protocols for escalating unresolved disputes to higher levels of management.
AR Caller
ION IDEA
Bangalore
07.2017 - 09.2018
- Provide accurate service information to payer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call.
- perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/ underpayments.
Education
Bachelor of Science - Biotechnology, Chemistry, Computer Applications
Vikrama Simhapuri University
Nellore, AP06-2017
Skills
- Account Monitoring
- Medical coding understanding
- Microsoft Office
- Work Planning and Prioritization
- Insurance Company Communication
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Timeline
Senior AR Executive
CORROHEALTH INFOTECH PRIVATE LIMITED
05.2021 - 08.2021
AR Executive
NOVIGO INTEGRATED SERVICES PRIVATE LIMITED
02.2019 - 04.2021
AR Caller
OMEGA HEALTHCARE MANAGEMENT SERVICES PVT. LTD.
10.2018 - 03.2019
AR Caller
ION IDEA
07.2017 - 09.2018
Bachelor of Science - Biotechnology, Chemistry, Computer Applications
Vikrama Simhapuri University
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