Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Executive AR
OMEGA HEALTHCARE MANAGEMENT SERVICES PVT. LTD.
2018.10 - 2019.03
Perform Pre-call Analysis and check status by calling the payer or using IVR or Web portal services.
Record after call actions and perform post call analysis for the claim follow-up.
Access the resolve enquiries, request and complaints through calling to ensure that customer inquiries are resolved at first point of contact.
AR Caller
NOVIGO INTEGRATED SERVICES PRIVATE LIMITED
2019.04 - 2020.01
Initiated appropriate action when necessary to resolve customer issues quickly and efficiently.
Resolved customer disputes via phone, email and online chat.
Participated in training sessions designed to improve understanding of dispute processes.
Followed established protocols for escalating unresolved disputes to higher levels of management.
Senior AR Executive
CORROHEALTH INFOTECH PRIVATE LIMITED
2021.05 - 2021.08
Assisted other AR Callers with inquiries or requests related to their assigned accounts.
Analyzed data collected during call attempts and identified areas where processes can be improved.
Performed calls to Insurance companies regarding outstanding debts on their accounts and negotiated payment arrangements.
Senior Data Engineer
LTIMindtree
2021.10 - 2023.11
Having experience in Informatica Power Center and knowledge in IICS data Integration and Snowflake.
Experienced in designing and developing mappings from varied transformation logic like unconnected and connected lookups, Router, Filter, Expression, Aggregator, Joiner, Sorter and Update Strategy.
Worked on Informatica for extracting data from legacy systems to stage and then to cleanse, process and loading into data warehouse.
Experienced in performing ETL operations with Informatica Power Center.
Proficient in SQL with extensive experience in database design, querying, and optimization for efficient data management and analysis.
Experienced in leveraging pushdown optimization in Informatica PowerCenter to improve ETL performance.
Education
Bachelor of Science - Biotechnology, Chemistry, Computer Applications
Vikrama Simhapuri University
2017-06
Skills
Account Monitoring
Medical coding understanding
Microsoft Office
Work Planning and Prioritization
Insurance Company Communication
Languages
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Telugu
Bilingual or Proficient (C2)
Timeline
Senior Data Engineer
LTIMindtree
2021.10 - 2023.11
Senior AR Executive
CORROHEALTH INFOTECH PRIVATE LIMITED
2021.05 - 2021.08
AR Caller
NOVIGO INTEGRATED SERVICES PRIVATE LIMITED
2019.04 - 2020.01
Executive AR
OMEGA HEALTHCARE MANAGEMENT SERVICES PVT. LTD.
2018.10 - 2019.03
Bachelor of Science - Biotechnology, Chemistry, Computer Applications
Vikrama Simhapuri University
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