Summary
Overview
Work History
Education
Skills
LANGUAGES KNOWN
Timeline
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ATHUL AJAYAN

Alappuzha

Summary

Dynamic and detail-oriented System Engineer with 2+ years of experience in business intelligence, data integration and advanced analytics. Proficient in industry-leading tools such as Power BI, SSIS, SSRS, Tableau and Google Cloud Platform (BigQuery). Expert in SQL and Python with hands-on experience in ServiceNow for efficient ticket management and system monitoring. Recognized for delivering high-impact data solutions, optimizing workflows and supporting seamless project execution in fast-paced environments.

Overview

3
3
years of professional experience

Work History

System Engineer

Infosys Ltd
05.2022 - 02.2025
  • Gained hands-on experience in Business Intelligence tools including SSIS, SSAS, SSRS, Power BI and Informatica PowerCenter.
  • Performed data modeling and data visualization to support business decision-making and reporting.
  • Monitored post-deployment system performance and promptly resolved any technical issues to ensure seamless operations.
  • Utilized monitoring tools such as Tableau (Flash Reports) and Alteryx for data job tracking and analysis.
  • Managed service requests by creating and handling tickets via ServiceNow and scheduled alert notifications through email.
  • Collaborated effectively with cross-functional teams to meet project deadlines and deliver quality results.
  • Resolved technical queries and complaints with clear communication and structured problem-solving approaches.
  • Developed and maintained ETL workflows to support data warehousing and reporting needs across various business units.
  • Participated in regular code reviews and knowledge-sharing sessions to enhance team capabilities and ensure best practices in BI development.
  • Resolved issues and escalated problems with knowledgeable support and quality service.

Education

B-Tech - Computer Science

Ponnaiyah Ramajayam Institute of Technology
Thanjavur, Tamil Nadu
01.2021

Higher Secondary - undefined

Govt. HSS Chunakkara
Alappuzha, Kerala
01.2016

SSLC - undefined

VHHSS Thamarakulam
Alappuzha, Kerala
01.2014

Skills

  • MS Office
  • Big Data Technologies: Power BI, Tableau
  • Cloud Technologies: Google cloud platform (GCP), Big Query
  • Databases: Mysql
  • Scheduling: Alteryx
  • Platforms: Windows
  • Project management
  • Cloud services
  • Data analysis

LANGUAGES KNOWN

English: Proficient/Fluent (C2)
Malayalam: Native

Timeline

System Engineer

Infosys Ltd
05.2022 - 02.2025

Higher Secondary - undefined

Govt. HSS Chunakkara

SSLC - undefined

VHHSS Thamarakulam

B-Tech - Computer Science

Ponnaiyah Ramajayam Institute of Technology

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ATHUL AJAYAN