ATHUL AJAYAN
Alappuzha
Summary
Dynamic and detail-oriented System Engineer with 2+ years of experience in business intelligence, data integration and advanced analytics. Proficient in industry-leading tools such as Power BI, SSIS, SSRS, Tableau and Google Cloud Platform (BigQuery). Expert in SQL and Python with hands-on experience in ServiceNow for efficient ticket management and system monitoring. Recognized for delivering high-impact data solutions, optimizing workflows and supporting seamless project execution in fast-paced environments.
Overview
3
3
years of professional experience
Work History
System Engineer
Infosys Ltd
Trivandrum, Kerala, India
05.2022 - 02.2025
- Gained hands-on experience in Business Intelligence tools including SSIS, SSAS, SSRS, Power BI and Informatica PowerCenter.
- Performed data modeling and data visualization to support business decision-making and reporting.
- Monitored post-deployment system performance and promptly resolved any technical issues to ensure seamless operations.
- Utilized monitoring tools such as Tableau (Flash Reports) and Alteryx for data job tracking and analysis.
- Managed service requests by creating and handling tickets via ServiceNow and scheduled alert notifications through email.
- Collaborated effectively with cross-functional teams to meet project deadlines and deliver quality results.
- Resolved technical queries and complaints with clear communication and structured problem-solving approaches.
- Developed and maintained ETL workflows to support data warehousing and reporting needs across various business units.
- Participated in regular code reviews and knowledge-sharing sessions to enhance team capabilities and ensure best practices in BI development.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
B-Tech - Computer Science
Ponnaiyah Ramajayam Institute of Technology
Thanjavur, Tamil Nadu01.2021
Higher Secondary - undefined
Govt. HSS Chunakkara
Alappuzha, Kerala01.2016
SSLC - undefined
VHHSS Thamarakulam
Alappuzha, Kerala01.2014
Skills
- MS Office
- Big Data Technologies: Power BI, Tableau
- Cloud Technologies: Google cloud platform (GCP), Big Query
- Databases: Mysql
- Scheduling: Alteryx
- Platforms: Windows
- Project management
- Cloud services
- Data analysis
LANGUAGES KNOWN
English: Proficient/Fluent (C2)
Malayalam: Native
Timeline
System Engineer
Infosys Ltd
05.2022 - 02.2025
Higher Secondary - undefined
Govt. HSS Chunakkara
SSLC - undefined
VHHSS Thamarakulam
B-Tech - Computer Science
Ponnaiyah Ramajayam Institute of Technology