ATHUL AJAYAN
Alappuzha
Summary
Dynamic and detail-oriented System Engineer with 2+ years of experience in business intelligence, data integration and advanced analytics. Proficient in industry-leading tools such as Power BI, SSIS, SSRS, Tableau and Google Cloud Platform (BigQuery). Expert in SQL and Python with hands-on experience in ServiceNow for efficient ticket management and system monitoring. Recognized for delivering high-impact data solutions, optimizing workflows and supporting seamless project execution in fast-paced environments.
Overview
3
3
years of professional experience
Work History
System Engineer
Infosys Ltd
05.2022 - 02.2025
- Gained hands-on experience in Business Intelligence tools including SSIS, SSAS, SSRS, Power BI and Informatica PowerCenter.
- Performed data modeling and data visualization to support business decision-making and reporting.
- Monitored post-deployment system performance and promptly resolved any technical issues to ensure seamless operations.
- Utilized monitoring tools such as Tableau (Flash Reports) and Alteryx for data job tracking and analysis.
- Managed service requests by creating and handling tickets via ServiceNow and scheduled alert notifications through email.
- Collaborated effectively with cross-functional teams to meet project deadlines and deliver quality results.
- Resolved technical queries and complaints with clear communication and structured problem-solving approaches.
- Developed and maintained ETL workflows to support data warehousing and reporting needs across various business units.
- Participated in regular code reviews and knowledge-sharing sessions to enhance team capabilities and ensure best practices in BI development.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
B-Tech - Computer Science
Ponnaiyah Ramajayam Institute of Technology
Thanjavur, Tamil Nadu01.2021
Higher Secondary - undefined
Govt. HSS Chunakkara
Alappuzha, Kerala01.2016
SSLC - undefined
VHHSS Thamarakulam
Alappuzha, Kerala01.2014
Skills
- MS Office
- Big Data Technologies: Power BI, Tableau
- Cloud Technologies: Google cloud platform (GCP), Big Query
- Databases: Mysql
- Scheduling: Alteryx
- Platforms: Windows
- Project management
- Cloud services
- Data analysis
LANGUAGES KNOWN
English: Proficient/Fluent (C2)
Malayalam: Native
Timeline
System Engineer
Infosys Ltd
05.2022 - 02.2025
Higher Secondary - undefined
Govt. HSS Chunakkara
SSLC - undefined
VHHSS Thamarakulam
B-Tech - Computer Science
Ponnaiyah Ramajayam Institute of Technology
Similar Profiles
Sudhakar KatikireddySudhakar Katikireddy
Lead Consultant at Infosys LtdLead Consultant at Infosys Ltd
Shirish KadereShirish Kadere
Project Manager (Lead Consultant) at Infosys LtdProject Manager (Lead Consultant) at Infosys Ltd
Deepak R NairDeepak R Nair
Technical Specialist at Infosys LtdTechnical Specialist at Infosys Ltd
Jacob K MathewJacob K Mathew
Finance Intern at Synergy Oceanic India Private LimitedFinance Intern at Synergy Oceanic India Private Limited
JOSMY ROBINJOSMY ROBIN
Office Administrative A at S&C HOSPITALITY P.V.T L.T.D ( ASTER MEDCITY HOSPITAL)Office Administrative A at S&C HOSPITALITY P.V.T L.T.D ( ASTER MEDCITY HOSPITAL)