Atul Dhika
Gurgaon
Summary
Results-oriented professional with 19 years of global experience, driving award-winning initiatives across diverse industries. Able to lead and motivate global teams to achieve business objectives efficiently. Specializing in Cloud Sustainability & Computing, Transformation & Activation, Infra Service Operations, People Management, Product & Service Delivery, Reporting & Analytics, Implementation, and IT Budgeting in Enterprise and Service Provider environments. Experienced leader skilled in guiding teams, managing complex projects, and achieving strategic objectives by developing efficient processes and aligning efforts with organizational goals. Collaborative approach and unwavering commitment to excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Cloud Ops & Sustainability Manager
Unilever
07.2017 - Current
- Manage a budget of 6.4 million Euros across various programs and saved 1.42 Mn Euros in 2024 using Cost Optimization principles.
- Cloud Sustainability Lead – Lead a team of different individuals to bring establish Cloud Sustainability Squad, Emissions Dashboard for reporting, Gamification, Green Design Principles and delivered the first ever Technical Hackathon in history of Unilever.
- Digital Transformation – Chat Bot HAP use cases implementations, Automation, managed a variety of application platform migrations.
- Manage and support a massive 500+ applications on Azure/GCP/AWS cloud, 8 Landing Zone, 100s of CI, Foundations tools and applications such as Solix (Legacy Data Archival Solution), Park My Cloud, Akamai WAF, SSL Entrust cert management with Infra partners/support teams of 50+ resources across vendors.
- Cloud FinOps Lead - Cost Optimization, Rationalization and Savings mindset – 2024 – 300 K via RS, RI, Parking /Turbonomics, Disc and orphan deletions. 2019- saved ~3.05Million Euros.
- Supplier and Vendor Management – Managing Global Cloud, eCDN and various other suppliers like GCP, Microsoft, AWS and Infrastructure support vendors like HCL, Kollective, Condeco, Nedap, West etc.
- Cloud Security – Making sure the Cloud Estate is Secure by Design, TVM (Threat and Vulnerability Management), Risk & Compliance SOX Audit, SOC2 Reports, Following the right standards and policies, security vulnerabilities in Applications and Infrastructure are found and remediated on time using tools like Wiz, Qualys, Skyhigh, Trusted Advisor etc.
- People Management - Manage a Global team spread across India, UK people based out of UK/India and manage Vendor support teams of 50+ resources ranging from Wintel, SQL, Cloud, SCOM, SCCM, Linux/Unix etc.
- Recruit and develop - Managers, Engineers/team, Consultants, engineering managers and help them learn and advance in their career.
- Promoted eco-friendly product development with innovative design strategies that minimized resource use without compromising functionality or aesthetics.
Product Manager – Voice and Video Services
Unilever
06.2013 - 06.2017
- Creating the Roadmap and Strategy for Products on on-prem like Skype for Business, Skype Meeting Broadcast, U-View, O365 Video, MS Stream, MS Teams and various other Voice and Video Products.
- Product / Service Strategy & Roadmap, Performance Management of The Product, Lifecycle Management, Capacity Management, Process Improvement, The User Experience, Portfolio Prioritization, Product KPI And Reporting, Budget, Risk & Audit Management and Catalogue Management.
- Leading the Skype for Business, Skype Meeting Broadcast U-View (Live Broadcasting) and O365 Video platforms.
- Video Presence | U-View (Kontiki) | Resource Booking (Condeco) | GPAS (AEOS) | IWMS (Planon)
Senior Analyst
Deloitte
03.2010 - 05.2013
- Senior Analyst in (ITS VNOC) for USI and Global Member Firms.
- Responsible for Planning, Designing, Configuration, Operating and optimizing all video systems and worked with a team of ~10 Global VNOC professionals across US and India.
IT Analyst
McKinsey & Company
08.2007 - 12.2009
- IT Analyst – Voice & Video Infrastructure Development Operations and Support.
Customer Support Engineer
PC Solutions
04.2007 - 08.2007
TNS Engineer
CMS Computers Ltd
10.2005 - 04.2007
- Project Site: Abn Amro Bank, Gurgaon.
- Project: Configuration, Installation, Management and Supporting of ABN Amro Contact Center.
- Role: Technical Specialist.
Education
Executive MBA - Digital Transformation
IIM INDORE
01-2023
Master of Science (MSc) - Telecommunication Technology
SMU
01.2009
B. Tech - ECE
GJU
01.2005
Skills
- Sustainable cloud practices
- Budgeting and forecasting expertise
- Site reliability engineering
- Strategic technology leadership
- IT strategy
- IT roadmap
- Cost Optimization
- Cost management
- Contract management
- Cross-cultural team leadership
- Outsourcing
- Cross-team management
- People management
- Commitment to delivering results
- Excellent Presentation skills
- Networking skills
- Transition Management
- Stakeholder management
- Agile
- DevOps methodology
- Experience with cloud infrastructure
- Change management
- Landing re-orgs smoothly
- Carbon footprint reduction
- Emissions tracking
- Sustainable technology assessment
- Roadmap development
- Teamwork and collaboration
- Multitasking Abilities
- Decision-making
- Active listening
- Reliability
- Stakeholder engagement
Education Certifications
- Executive MBA, Digital Transformation, IIM Indore, 2013
- Master of Science, Telecommunication Technology, SMU, 2009
- B. Tech, ECE, GJU, Hisar, 2005
- Finops Practitioner
- PMP
- ITIL Foundation Certificate in IT Service Management
- Certified Video Conferencing Engineer (CVE 2.0) by Polycom
- Polycom Certified RMX 2000/4000 and CMA 5000 Maintenance Engineer
- Nedap Certified Foundation + Intermediate Level certificate for AEOS
Career Awards
- Consistent high-performance ratings within Unilever PDP/IDP systems.
- Unsung Hero award from Unilever’s VP.
- CIO award for making a difference and was highlighted in Deloitte’s intranet twice.
- Appreciation award for consistently driving the 4P (People, Process, Performance and Progress) initiative.
- Teaching the students via 'Pratham' which is nonprofit organization and helping them with their career choices.
Certification
FinOps Practitioner - FinOps Foundation
Timeline
Senior Cloud Ops & Sustainability Manager
Unilever
07.2017 - Current
Product Manager – Voice and Video Services
Unilever
06.2013 - 06.2017
Senior Analyst
Deloitte
03.2010 - 05.2013
IT Analyst
McKinsey & Company
08.2007 - 12.2009
Customer Support Engineer
PC Solutions
04.2007 - 08.2007
TNS Engineer
CMS Computers Ltd
10.2005 - 04.2007
Master of Science (MSc) - Telecommunication Technology
SMU
B. Tech - ECE
GJU
Executive MBA - Digital Transformation
IIM INDORE
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