Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Support Executive
Atul Dnyandev Ghadge
Mumbai
08.2024 - Current
Provided technical support to customers via phone, email and remote access tools.
customers with troubleshooting network connectivity issues on their computers or other devices.
Technical Support Engineer
POLESTAR CONSULTING PVT. LTD.
Mumbai
04.2022 - 08.2024
L1 Network Support Engineer.
Performing first-level troubleshooting in case of link-related issues,
installing LAN for new user, basic configuration and monitoring of network,
monitoring of network, and troubleshooting if link dow2.
FMS Engineer
NEXUS COMPUTERS PVT. LTD.
Mumbai
01.2020 - 03.2022
Troubleshooting and Maintenance of Computer, Installing Windows 7, 8 win-10, Installing Peripheral Devices and Software, Printer Installation, Configure Local Area Network (LAN), Sharing and security, Handling Desktop Calls, Installation of software & Drivers, Antivirus Console
technical support to troubleshoot any issues related to the FMS system.
AOCP trade Instructor (Safety and Process Module) at Atul institute of vocational excellence DharampurAOCP trade Instructor (Safety and Process Module) at Atul institute of vocational excellence Dharampur