Dynamic leader with a proven track record with 20+ years of learning, excelling in Partner Management, Delivery Operations, Cost Control, Managed Services, Project Management, Presales Solutioning, Software Testing & Quality Assurance, Business & Market Research, User Feedback, and Data Analytics. Expert in strategic planning and cost control, achieving over USD 100K in savings. My versatility allows me to approach problems from multiple perspectives, ensuring efficiency and innovation in every endeavor. Beyond skills and expertise, my passion lies in creating meaningful impact—optimizing processes, driving growth, and empowering teams to achieve their best.
Experienced in leading end-to-end presales cycles, including responding to RFI & RFPs and driving deal closures
Skilled in identifying new business opportunities, understanding client needs, and crafting tailored solutions to enhance service offerings
Adept at collaborating with sales, service, and product teams to develop compelling value propositions and pricing strategies
Strong expertise in market analysis, competitive positioning, and process optimization to improve win ratios and drive revenue growth.
Improved organization's win ratio by 10-15%
Experienced in designing and implementing manual and automated tests for web and desktop applications
Skilled in collaborating with agile teams to ensure high-quality releases while following software quality assurance (SQA) best practices
Strong analytical skills, attention to detail, and expertise in testing methodologies ensure accurate and efficient software performance
Detecting, documenting, and verifying fixes for software defects.
Contributed to process enhancements and automation strategies.
Problem-solving