Hardworking and experienced Banking Sales executive with a good record of customer satisfaction. Adept at managing a high volume of multiple accounts with the highest degree of salesmanship, Marketing and professionalism.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Business Manager
MAGICBRICKS
01.2024 - Current
Company Overview: Company Overview: Division of BCCL(TimesGroupCompany) is a website that provides a common platform for property buyers & sellers to locate properties of interest in India, and source information about all property related issues
Consistently engaged with a portfolio of more than 50 real estate consultant accounts to maintain business continuity.
Maintaining strong and strategic client relationships to drive upselling, renewals, and new account acquisition, contributing to portfolio growth and overall revenue enhancement.
Acting as a single point of contact for all client queries and issues, ensuring swift resolution and maintaining a high level of customer satisfaction.
Handling all customer complaints—technical and non-technical— ensuring timely escalation, follow-up, and closure in coordination with internal stakeholders.
Liaised closely with Customer Service, Operations, Branch Heads, Credit, and Finance teams to ensure seamless service
Deputy Manager
Propertypistol
09.2023 - 12.2023
Responsible for management, experience managing phone and in-person queries in retail where applied problem-solving and creative expertise to maintain great satisfaction rates with clients;
Commenced workforce of 6-8 staff with Assigned tasks to team members according to ability, Supervised completion of Targets, Daily duties as well as Monthly revenues, encouraged team to work together and resolve interpersonal conflicts.
Senior Relationship Manager
SquareyardsLtd.
07.2021 - 09.2023
Responsible for relationship management, assisting clients through the decision-making process and follow-up communication to foster long-term relationship both pre and post sales;
Represent the company brand with integrity at all times, aiming to bring consistent value to the client;
Handling a team of 6-8 staff and guiding them to attend qualified leads by meeting clients, to present tailored investment property options etc.
Senior Sales Manager
JustDialLtd.
08.2017 - 06.2021
Managing a group of 5 people, planning and implementation of sales and marketing activities on daily basis, in order to meet company targets;
Developed and lead a team of inside sales executives;
Planning and development of marketing strategies in line with the company aims and objectives;
Consulting with clients and provide them with best solutions;
Maintained good conversion productivity on every sale.
Associate Sales Officer-Corporate Salary Account
IndusIndBankLtd.
07.2015 - 08.2017
Handled marketing and corporate salary accounts opening;
Effectively handled and maintained a good relationship with high corporate clients;
Introduction of new corporate businesses to the bank;
Cross selling of other bank products.
Sales Executive-Credit Cards
ICICIBankLtd.
06.2013 - 05.2015
Handled marketing and sales of different type of credit cards of bank;
Ensured good quality of service to all existing and prospective customers;
Resolved customer queries on priority basis and within tat.