Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Technical Skills
Certification
Timeline
Generic
ATUL KUMAR

ATUL KUMAR

Release Engineering Manager
Bengaluru,India

Summary

A technically astute and competent professional with over 11 years of captivating experience in IT Service Management, Technical Support, Release Management, People and Project Management across Banking and Financial Domains. Seeking to lead a challenging career & to work in an organization where I can contribute my knowledge & skill for the growth of the organization which gives an opportunity for better learning and excellence in the latest technology.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Release Engineering Manager

Sitetracker
Bengaluru
09.2022 - Current
  • Manage bi-monthly release cycles containing 10 to 15 projects
  • Completing upgrades for different customer using SalesForce.
  • Assure milestone adherence and approve mitigation plans when necessary
  • Report release health directly to Executive Committee through weekly status meetings
  • Schedule and facilitate all Release Management Meetings
  • Publish release status through weekly Release Management Dashboard
  • Work with multiple IT Teams to create and manage a detailed release implementation plan
  • Direct multi-stage code implementation coordination effort into multiple environments including production
  • Manage post implementation support and report status
  • Create Release Closure Report and present to Executive Committee
  • Collect release feedback from stakeholders for continuous improvement

Senior Manager

Standard Chartered Bank
Bengaluru
09.2018 - 09.2022
  • SME for the clearing applications & provide L3 Support. Work with team to debug, troubleshoot & resolve P1, P2 and P3 incidents as per SLA and provide RCA with resolution(PM).
  • Automated the build & release process for clearing applications using CI/CD tools. Represent in CAB, CCM meetings to discuss release scope & rollback plan for the Clearing Applications.
  • Lead and implement the Cybersecurity project end-to-end for Clearing applications for application security using the Database approach and sent data to Splunk servers for analysis & monitoring. Communicate all stakeholders on the key project plans, commitments, and changes.
  • Profound Knowledge of Networking (TCP/IP, DNS, NAT, LAN, OSI, BGP, etc). Also, good with analyzing app log files, dumps in case of any issues.
  • Conduct Release Readiness, Milestone and Business Go/No Go Reviews. Produce Deployment, Run Books & Implementation Plans. Release Reporting and communicate release details schedules to the business as required. Lead & co-ordinate the Go-live activities including the execution of deployment plans & quality checklist.
  • Perform unit & system testing and deploy rules/codes in the lower environment (UAT and DEV) and automate the deployment process in Production. Develop and Modify codes in Oracle PL/SQL. Responsible for writing batch/shell/python scripts to automate the manual process.
  • Create changes in BMC Remedy/Service Now for implementing changes in PROD and DR environment. Manage and represent the change in the pre-CAB call. Deploy and validate changes over the weekend in the production environment.
  • Migrated applications from LDAP(Lightweight Directory Access Protocol) to OUD (Oracle Unified Directory). Experience with distributed systems, optimized for performance and auto-scaling using Cloud-Ready/Native Patterns. Manage build automation, release, deployment, and configuration activities. Design & develop architecture for API centric environment (Web Services, App etc.)
  • Responsible for managing & coaching members new to the team. Help in improving by doing bi-weekly 1:1s along with the development plan. Interacting with business users/customers/vendors for any issues on daily basis & review issues and KPIs.
  • Work on JIRA tickets in agile methodology. Create, modify, and maintain wiki confluence pages and SharePoint on regular basis. Work on the design architecture for deployment process. Involved in various activities including requirement gathering, knowledge sharing, training peers & subordinates, preparing SOP documents and other support documents.

Assistant Vice President

JP Morgan Chase & Co.
Bengaluru
08.2016 - 08.2018
  • Worked with other groups in the organization to identify permanent fixes to recurring problems, including application code-related issues and improve documentation that help support the fast-paced and intense trading environment.
  • Automated the deployment process via Automatic Release Management system for windows and Linux hosts.
  • Handled and delivered projects (China new exchange On-boarding, TAIWAN and Thailand Holiday, ASX NTP, TAIWAN Night Session Processing, CopperWeb Upgrade, JSCC Upgrade) end to end on a priority basis.
  • Performed tests and deploy rules/codes in the lower environment (UAT, SIT and DEV) and automated the deployment process in Production. Created ITSM for implementing changes in PROD and DR environment.
  • Worked with Network team to setup firewall rules. Worked on FTS tools like File Mover 2.0 and Reflection SSH for Secure IT.
  • Resolved P1 issues over bridge call and reporting to business. Provided L3 support on priority issues, system monitoring post change release and L3 production support.
  • Managed onboarding new clients on Clearvision. Implemented Clearvision connectivity with upstream and downstream systems, troubleshooting issues.
  • Performed Clearvision components upgrades like Streamgateway, Exchange server upgrades and troubleshoot issues using the extensive log files of these applications. Worked on an ETL tool “Pentaho” for the enrichment of data from exchange to clearvision.
  • Prepared the technical release notes for deployments. Participated in the exchange mandatory testing like SGX-Titan, JSCC, and ASX NTP etc. On-boarding application to Splunk and Kibana for log analysis. Moving source codes from SVN to bit bucket.

Senior Software Engineer

FIS
Bengaluru
02.2015 - 08.2016
  • Served as Programmer Analyst, responsible for deploying business rules in Falcon Fraud Manager in PROD, UAT, DEV and SIT environment.
  • Oversaw re-cycling JVMs in Web Sphere; sending SDMG in case of any application impacting business; re-sending CDR reports in case of failure; checking IST switches for smooth flow of data files from different FI.
  • Conducted staff training to ensure that all team members are aware of relevant procedures and applicable policies in order to carry out their duties competently and effectively.
  • Took the initiative to undertake problem solving and incident resolution and demonstrate an understanding of change control and release management procedures.
  • Participated in Root Cause Analysis (RCA) of problems/incidents as appropriate with the help of developers if required. Analyzed the business impact for any failure and production outage. Participated in releases and disaster recovery testing.

Senior Systems Engineer

iGATE
Bengaluru
01.2011 - 11.2014

Company: IGATE Global Solutions | Name: Back-office Hobby -

Global Application Support | Client Details: Royal Bank of

Canada, Canada | Role: Senior Systems Engineer (01/2013 - 11/2014)

Description: RBC Capital Markets is a premier investment bank that provides a focused set of products and services to corporations, institutional investors, and governments around the world. RBC Capital Markets' global Financial Institutions Group (“FIG”) combines in-depth industry knowledge with capital markets expertise to meet the needs of our clients. We are a leading underwriter and M&A advisor to premier financial institutions across North America and Europe. Clients spanning across over 100 countries around the globe to deliver the expertise and execution required to raise capital, access markets, mitigate risk, and acquire or dispose of assets. RBCCM has a huge farm of global applications which punctuates the high availability and front-line support of CM applications i.e. Clearvision, ARIBA, SCAN- IT, UKRR, EUR etc.

Company: IGATE Global Solutions | Name: TOMS USA – NY APP

SUPPORT | Client Details: Royal Bank of Canada, Canada | Role:

Senior Systems Engineer (01/2012 - 12/2012)

Description: RBC Capital Markets is a premier investment bank that provides a focused set of products and services to corporations, institutional investors, and governments around the world. RBC Capital Markets' global Financial Institutions Group (“FIG”) combines in-depth industry knowledge with capital markets expertise to meet the needs of our clients. We are a leading underwriter and M&A advisor to premier financial institutions across North America and Europe. Clients spanning across over 100 countries around the globe to deliver the expertise and execution required to raise capital, access markets, mitigate risk, and acquire or dispose of assets. The project is for providing L2 application support for Fixed Income trading applications for one of the biggest banks (RBC) operating in Canada and also in Europe and the UK. About 15+ applications related to trade flow, pricing and back office operations are supported by the Team under this.

Company: IGATE Global Solutions | Name: HCCBPL Application

Support and Reporting | Client Details: Hindustan Coca -Cola Beverages Private Limited | Role: Systems Engineer/L1 Support Analyst (02/2011 - 12/2011)

Description: HCCBPL (Hindustan Coca-Cola Beverages Private Limited) Application Support and Reporting is responsible for Monitoring, Troubleshooting and Maintenance of its applications as COLANET, KOMPAS, KOSYNC, MFGPRO developed on ASP.NET and their database hosted on INGURA servers. Sending out reports to all business users and ensuring a smooth business over its 16 profit centers and 130 entities in India.

Education

Bachelor of Technology - Electronics And Communications Engineering

Sikkim Manipal Institute of Technology
11.2010

Skills

  • Release management
  • Team lead
  • Program management
  • Metrics / measurements creation and reporting
  • Detail oriented and quality focused
  • Leadership status reporting
  • Issue resolution skills
  • Strong verbal and written communication
  • Process improvement and adherence
  • Employee training & mentoring

Accomplishments

  • A technology evangelist experienced in managing Releases and Deployments along with Prod Support (ITSM-Operations), Development, Migration projects, Vendor Management in Banking and Financial Services Domains.
  • Offering technical knowledge on IaaS, PaaS and SaaS with cloud providers like AWS, GCP and Azure.
  • Expertise in ITIL and Agile best practices including Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Host daily Stand-up calls, JIRA Grooming session, Scrum Review and Planning Meeting along with the Retrospective call.
  • Automated release management process using CI/CD tools (Bitbucket, GIT, Jenkins, Ansible, Docker, Terraform, Kubernetes and Run Deck) and SCM Tools (JIRA, Wiki/Confluence etc.)
  • Possess a comprehensive understanding of Cloud Technologies like AWS, Azure, etc. and web app server technologies like Tomcat, JBOSS and WebSphere.
  • Hands on experience in UNIX, SQL/PLSQL and good understanding of Shell, Python, PowerShell and Batch Scripting.
  • Hands-on experience working on Front-Office tools such as MUREX v2.11 & v3.0, Bloomberg & SOPHIS(Java based apps); e-procurement applications like ARIBA; ETL applications like Web-Methods 10.3, Pentaho & Informatica; job schedulers like Control-M, Tidal & Data Express; Monitoring tools like ITRS, Splunk.
  • Excellent verbal and written communication skills and the ability to interact professionally with project managers, BAs, development teams, service desk, operations team, vendor and other service providers personnel.

Technical Skills

   

Languages

C, C++, PL/SQL, Java, JavaScript, Python, UNIX/Linux, PowerShell, Windows (Batch) Scripting


Operating System

UNIX AIX, Solaris, Linux(RedHat), WINDOWS 10/2K16, macOS Catalina

    

Tools/Software

Putty, Peregrine, Bloomberg, Tidal, HP Service Manager 9.1, ARIBA (SAP), Murex, CLEARVISION and UBIX (FIS), Dialer, Case Manager, Expert Manager, Falcon Fraud Manager, Data Express, Informatica Workflow Monitor, Pentaho, KOMPASS, COLANET, BLOOMBERG, Case Management System, JIRA, Web Sphere, ZENA, Linux, Control-M, BMC Remedy, ITSM, Qlikview, GitHub, WebMethods, Docker, Kubernetes, jFrog, Splunk, Terraform, Ansible, Rundeck, OpenShift, AWS S3, AWS Lamda, AWS EC2, GCP (Compute Engine, Cloud CDN, Cloud SQL, GKE, Anthos etc), Azure Load Balancers


Databases

Oracle 9i, Oracle 11g, Oracle 12c, Sybase, TOAD 10.6, Postgres 

Certification

  • ITIL V3 Certified
  • Project Management Certified
  • Scrum Master Certified

Timeline

Release Engineering Manager

Sitetracker
09.2022 - Current

Senior Manager

Standard Chartered Bank
09.2018 - 09.2022

Assistant Vice President

JP Morgan Chase & Co.
08.2016 - 08.2018

Senior Software Engineer

FIS
02.2015 - 08.2016

Senior Systems Engineer

iGATE
01.2011 - 11.2014

Bachelor of Technology - Electronics And Communications Engineering

Sikkim Manipal Institute of Technology
ATUL KUMARRelease Engineering Manager