ATUL KUMAR
DELHI
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
ASSISTANT MANAGER
HDFC BANK LIMITED
DELHI
02.2022 - Current
- Monitor and address clients banking and Investment requirements
- Use financial acumen and investment expertise to review a client's personal data, align clients need through superior service, seamlessly align service delivery for enhanced experience: thereby helping the client reach short term and long term investment goals
- Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness
- Achievement of product-wise targets and cross selling products as per the demographic, lifestyle and risk profiling
- Formulate outbound and inbound sales plan to acquire new HNI Clients for increasing customer base of the portfolio.
TELE SALES EXECUTIVE
HDB FINANCIAL SERVICES
DELHI
04.2019 - 02.2022
- Working as a Tele Sales Executive and providing report to the Sales Manager on daily basis
- Target based sales (PAN India)
- Selling cross sell products as per customers requirement Business Loan, Personal Loan Home Loans, Health Insurance, Life Insurance CASA, etc
- Direct & Indirect coordination with clients
- Liaised with customers to determine needs and provide recommendations
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
Education
B.A (H) -
Delhi University
01.2018
12TH -
01.2015
10th -
01.2013
Diploma in Computer Application (CCC) -
NIELIT
Skills
- Decision making skills
- Business development
- Portfolio management
- Excellent communication skills
- Problem solving attitude
- Knowledge of customer relationship management
- Product and service knowledge
Personal Information
- Father's Name: Surendra Kumar
- Date of Birth: 09/25/97
- Marital Status: Married
- Religion: Hindu
Languages
- English
- Hindi
Timeline
ASSISTANT MANAGER
HDFC BANK LIMITED
02.2022 - Current
TELE SALES EXECUTIVE
HDB FINANCIAL SERVICES
04.2019 - 02.2022
B.A (H) -
Delhi University
12TH -
10th -
Diploma in Computer Application (CCC) -
NIELIT
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