Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

ATUL LADIA

Bangalore

Summary

Partner Program Manager with 11+ years of experience in multi-faceted roles including Project Management, Use-Case review, Road Map fitment, Quality, and GTM enablement along with app listing for global partners. Working on SAP technologies like SAP Business Technology Platform, SAP Integration Suite and Event Mesh.

Current role focus in nutshell? Helping partners Co-Innovate on SAP Ecosystem.

Before my current role, have worked as Associate Consultant in the 'Market Introduction' team and as Quality Engineer for retail solutions of Blue Yonder (formerly JDA), for retail solutions, category management, retail-floor management, and sales optimizer.

Overview

11
11
years of professional experience

Work History

Partner Program Manager

SAP Labs India
08.2017 - Current
  • Due diligence of APIs to help partners build and integrate their solution(s) with less development efforts
  • Collaborate closely with other teams within Partner Engineering and Partner Success organizations to lend the best partner experience
  • Created best practice document/templates which makes the onboarding and process of Project Kick-Off streamlined
  • Reduced time efforts of partner community by 3 weeks for projects
  • Use-Case review with Roadmap alignment
  • Saving partners any redundant efforts and investments
  • Reporting of regional project status (Industry Cloud) to executive leadership every fortnight
  • Co-created ‘Process Documents’ to ensure consistent Partner experience across regions and projects
  • Designed internal Dashboard for process-improvement and other features like One-Click status check and report generation of projects
  • Pipeline building - Positioning Services offering to best suit prospective partner
  • Co-Designed a PoC (Phase-1) for reducing efforts of an internal team by aiding them with a RPA bot
  • Allocate technical resources as per project timeline and skillset
  • Liaise between all stakeholders including business, engineering, Product standards, Pre-sales, licensing, and resolve roadblock for successful project completion
  • Spearheaded Partner feedback workshop ‘Lead@PLS’, designing partner survey, collecting program experience, and thereby providing structured inputs to leadership to improve partner satisfaction and service offering
  • Extensive experience of Functional and business case verification in over 15+ projects
  • Successfully delivered solutions: emSigner- by eMudhra Limited to seamlessly integrate digital signature for SAP S/4 HANA
  • Project Paychain – by L&T Infotech for payment automation to EC&O Industry Direct Debit Controller – by Gravity IT which is a robust tool to manage automated incoming customer payments in a highly effective manner for both the citizen and revenue authority
  • Adaptive Transport Automation – by PCIS for Oil& Gas Industry for fleet management & regulatory compliance
  • Closed Loop Manufacturing by Enviden, CRMS Solution by Roboxa Tech, sustainable transport by Liftango etc.

Quality Specialist & Guided Beta Projects Manager

SAP Labs India
10.2015 - 07.2017
  • Working with development teams for RCA and in the resolution of defects
  • Quality and Timely delivery of Service Pack within GTM deadlines
  • Engaged with Product development teams to evolve the solutions based on client feedbacks and business needs to achieve higher customer satisfaction
  • Providing key inputs to Release Decision Manager prior to GA

System Engineer

Tata Consultancy Services
03.2013 - 10.2015
  • Validating solution against business requirements
  • Debugging and Test Path Coverage Mapping design with business case to uncover design gaps.

Education

Bachelor of Technology, Information Technology -

IMS Engineering College
05-2012

Skills

  • Stake-Holder Management & People Management
  • Building strong partner relationships
  • Customer requirements analysis
  • Risk Identification
  • SAP Business Technology Platform
  • SAP Integration Suite
  • RCA & Agile methodologies
  • Scrum Master
  • Jira tool, Dashboards
  • Uncovering process improvement opportunities
  • Improving Partner Satisfaction and experience
  • Strategic Planning
  • Sprint Planning
  • Leading scrum meetings
  • Software process management
  • Backlog management
  • Effective customer communication

Accomplishments

  • Authored a book on SAP Blockchain “Introducing Blockchain with SAP Leonardo”
  • Awarded High Flyer Award for on-time delivery of successful partner project

Timeline

Partner Program Manager

SAP Labs India
08.2017 - Current

Quality Specialist & Guided Beta Projects Manager

SAP Labs India
10.2015 - 07.2017

System Engineer

Tata Consultancy Services
03.2013 - 10.2015

Bachelor of Technology, Information Technology -

IMS Engineering College
ATUL LADIA