ATUL PACHLOD
Hotelier
Pachora
Summary
RESULTS-DRIVEN HOSPITALITY PROFESSIONAL WITH EXPERTISE IN F&B OPERATIONS, TEAM MANAGEMENT, AND CUSTOMER SATISFACTION. PROVEN TRACK RECORD OF ACHIEVING TOP-LINE TARGETS AND DRIVING BUSINESS GROWTH.
Overview
14
14
years of professional experience
1
1
Language
Work History
Asst F & B Manager
The Fern Residency Mira road Series by Marriott
09.2025 - Current
- Participates in daily meetings and models desired service behaviors in all interactions with guests and staff
- Handling Restaurant, Bar & Banquets, IRD as HOD.
- Ensures that regular, on-going communication is happening in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). Continually communicates a clear and consistent message regarding departmental goals to produce desired results.
- Researches and analyzes new products and pricing and services of competition. Introduces ideas to the team to enable property to remain competitive.
- Planned and managed operations in various events.
- Empower staff to provide excellent guest service. Establishes guidelines so staff understands expectations and parameters. Ensures staff receive on-going training to understand guest expectations.
- It is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of food & beverage products, service levels and overall satisfaction; effectively responds to and resolves guest problems and complaints.
- Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job. Ensures team members are cross-trained to support successful daily operations.
- Creates appropriate training plans and develops team members based on their individual strengths, development needs, career aspirations and abilities.
- Departmental learning custodian – Responsible for entire F&B department learning and Development
- Operations
- Guest Satisfaction
- Human Resources & Training
Restaurant Manager
Fort Jadhav Gadh Pune
04.2025 - 09.2025
- Developing and implementing strategic sales plans to achieve business objectives.
- Maximizing revenue by upselling packages and creative food and beverage options.
- Ensuring customer satisfaction and retention through proactive engagement and understanding their needs.
- Making Daily and monthly sales reports. To manage the Food and Beverage costs as budgeted.
- To prepare monthly reports with the manager on the performance of the outlet and draw action plans.
- Ensure that all the operational standards set for all the equipment & processes are followed.
- Ensure that procedures and policies are complied with by the entire staff.
Facility Executive F&B
Compass Facilities Pune (VOIS)
05.2024 - 04.2025
- Planning, implementing and controlling F&B processes.
- Handling guests and increasing guest satisfaction.
- To prepare monthly reports on the performance of the operation and draw action plans.
- Ensure that all the operational standards set for all the equipment’s & processes are followed.
- Ensure that procedures and policies are complied with by the entire staff.
- Making Daily and monthly MIS reports.
- Vendor Managements.
Restaurant Manager
Fort Jadhav Gadh Pune
09.2022 - 05.2024
Restaurant Manager
The Fern Samali Resort and Spa Dapoli (Ratnagiri)
11.2021 - 09.2022
Restaurant Manager
Lal’s group of restaurants and catering company UAE
03.2021 - 10.2021
Food and Beverage Executive
Sodexo facility Services
10.2020 - 02.2021
Restaurant Manager
Lal’s group of restaurants and catering company UAE
10.2019 - 04.2020
- Participates in daily meetings and models desired service behaviors in all interactions with guests (side management) and staff.
- Ensures that regular, on-going communication is happening in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). Continually communicates a clear and consistent message regarding departmental goals to produce desired results
- Making Daily and monthly sales reports.
- To manage the Food and Beverage costs as budgeted.
Food And Beverage Executive
Radisson Blu, Kharadi, Pune
03.2015 - 10.2019
Trainee Captain (IN Room Dining)
Hotel Four points by Sheraton Pune
10.2014 - 03.2015
Team Leader (IN Room Dining)
Grand Exotica
05.2014 - 09.2014
- (Preopening Team member)
Room service Order Taker (IN Room Dining)
The Orchid Hotel Pune
12.2012 - 10.2013
Steward (Fusion Restaurant)
Fariyas Resort Lonavala
11.2011 - 09.2012
Education
Diploma - Hotel Management and Catering Technology
12.2010
H.S.C. - undefined
02.2009
S.S.C. - undefined
03.2007
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Interests
Reading, Listening music
Timeline
Asst F & B Manager
The Fern Residency Mira road Series by Marriott
09.2025 - Current
Restaurant Manager
Fort Jadhav Gadh Pune
04.2025 - 09.2025
Facility Executive F&B
Compass Facilities Pune (VOIS)
05.2024 - 04.2025
Restaurant Manager
Fort Jadhav Gadh Pune
09.2022 - 05.2024
Restaurant Manager
The Fern Samali Resort and Spa Dapoli (Ratnagiri)
11.2021 - 09.2022
Restaurant Manager
Lal’s group of restaurants and catering company UAE
03.2021 - 10.2021
Food and Beverage Executive
Sodexo facility Services
10.2020 - 02.2021
Restaurant Manager
Lal’s group of restaurants and catering company UAE
10.2019 - 04.2020
Food And Beverage Executive
Radisson Blu, Kharadi, Pune
03.2015 - 10.2019
Trainee Captain (IN Room Dining)
Hotel Four points by Sheraton Pune
10.2014 - 03.2015
Team Leader (IN Room Dining)
Grand Exotica
05.2014 - 09.2014
Room service Order Taker (IN Room Dining)
The Orchid Hotel Pune
12.2012 - 10.2013
Steward (Fusion Restaurant)
Fariyas Resort Lonavala
11.2011 - 09.2012