Atul Prajapati
Process Associate
Hyderabad,TS
Summary
Results-driven professional recognized for excellence in data entry accuracy and internal audit contributions. Committed to fostering a collaborative work environment while leveraging analytical skills to resolve member-level issues and enhance operational efficiency.
Overview
4
4
years of professional experience
1
1
Language
Work History
PROCESS ASSOCIATE
CARElON GLOBAL SOLUTION
03.2023 - 02.2026
- I have hands-on experience with WGS, Outlook, and Excel, and I have successfully managed end-to-end enrollment and billing processes while ensuring compliance and efficiency.
- I analyzed error fallouts, created discrepancy documentation for clients, and implemented corrective actions based on feedback to resolve member-level issues.
- I regularly supported team members by offering guidance and maintaining a collaborative, high-quality work environment.
- I was trained on multiple projects, including E&M Membership, Central Membership, and CRVA Group Tape, which enhanced my adaptability and domain knowledge.
- Efficiently managed and responded to 35–45 client emails daily, ensuring timely communication and issue resolution.
- I conducted internal audits over several months, helped the team meet SLA targets, and received four Rewards and Recognition awards for my contributions.
REPORT ORDER ENTRY
HINDUJA GLOBAL SOLUTION
12.2021 - 03.2023
- My role at the organization, I collaborated closely with a physician to accurately input patient information into the SIS (Special Integration System) software. This included sensitive data, such as Social Security Numbers (SSN), patient IDs, contact details, and insurance information.
- I was recognized by management for delivering exceptional customer service, consistently maintaining high productivity, and achieving 100% quality standards. My dedication and performance earned me two awards for excellence, and formal recognition for my contributions.
Education
Bachelor of Arts - Economics
Bhavans Vivekananda Degree Collage
Hyderabad, India 04.2001 -
Skills
Microsoft Excel
Timeline
PROCESS ASSOCIATE
CARElON GLOBAL SOLUTION
03.2023 - 02.2026
REPORT ORDER ENTRY
HINDUJA GLOBAL SOLUTION
12.2021 - 03.2023
Bachelor of Arts - Economics
Bhavans Vivekananda Degree Collage
04.2001 -