Atul Utturkar

As a Senior Technical Project Manager, I led the successful delivery of enterprise-grade software solutions across pharma and energy sectors, focusing on performance, scalability, and secure architecture. I was responsible for the end-to-end execution of complex, multi-domain projects including MedzExchange (a B2B pharma trading platform) and custom CRM and billing systems for telecom and energy clients.

I worked closely with cross-functional teams to define project scope, technical architecture, and sprint plans under Agile methodology. I led the design and integration of backend systems, managed CI/CD pipelines, and oversaw Azure-based deployments, ensuring high availability and optimized performance.

Key contributions included:

-Architecting solutions using .NET Core, Azure Services, REST APIs, and SQL Server

-Driving performance optimization through database tuning and scalable code design

-Ensuring quality through code reviews, DevSecOps practices, and UAT coordination

-Mentoring development teams and aligning delivery with stakeholder expectations

Accomplishments:
• Secured ISMS certification by implementing ISO 27001:2013 for a secure pharmaceutical online selling platform.
• Consecutively obtained ISMS and QMS certifications for two years, covering IT, software development, testing, cloud infrastructure, digital marketing, and operations
• Recipient of the "Best Head of Department (IT)" award in August 2022 for leadership and innovation in driving IT excellence.

Accountabilities:
• Spearhead operations of the Software development team in implementing projects across diverse business domains, including online pharmaceutical trading platforms, telecom billing systems, CRM and help-desk software, and mobile applications.
• Focus on SQL performance optimization to enhance database efficiency and expedite query execution times. Liaise with the board and executive team to guide the organization's long-term vision.
• Ensure compliance with rigorous ethical standards, consistently acting in the best interests of stakeholders, and managing conflicts of interest.
• Set up and refine corporate governance policies for effective board operations. Assess financial performance, ensuring fiscal health, and guaranteeing adherence to regulatory compliance.
• Preside over board meetings and committees, playing a pivotal role in driving governance excellence. Participate in the recruitment and development of top executives, with a focus on overseeing succession planning
• Manage key performance indicators (KPIs) for both Software Development and System Admin teams.

Accomplishments:
• Enhanced operational efficiency by 45% by optimizing IT processes and reducing downtime. Strengthened cybersecurity measures, resulting in a decrease in security incidents and vulnerabilities.
• Implemented ISO/IEC 27001:2013 and ISO 9001:2015 standards at Enigmasoft Technologies, spanning IT services, software development, testing, cloud infrastructure, digital marketing, and operations
• Improved client satisfaction by implementing a customer relationship management system.

Accountabilities:
• Led the development and execution of the company's Software development and IT strategy, aligning technology initiatives with business objectives.
• Guided a team of 40+ IT professionals in implementing projects based on the project delivery schedules and other SLA parameters.
• Enhanced IT systems, resulting in an increase in system efficiency and a reduction in security vulnerabilities. Coordinated with client and other departments to understand their technology needs and successfully integrated their systems into the company's overall strategy

Accountabilities:
• Spearheaded software development encompassing energy billing software, electricity data-flow management, DCC Adaptor system, Customer Portals, and CRM System.
• Focused on project coordination, internal resources, and third-party integrations for seamless execution based on the project SLA parameters.
• Managed the industry administrative processes related to Retail Energy Code Company (RECCo) guidelines. Catered to Controlled Market Entry (CME) compliance, gaining/securing unrestricted market access.
• Focused on technology integration for smart meter systems and Azure cloud management. Managed security assessments (FUSA and VUSA) for secure Smart Metering Systems.

Accountabilities:
• Functioned as a Senior Team Lead involved in developing software solutions based on the collated and evaluated client inputs.
• Assessed information requirements, systems flow, data usage, and work processes in coordination with the users. Investigated problem areas, assessed operational feasibility, and proposed solutions to address challenges.
• Developed and recommended solutions to address identified challenges. Transitioned the system from an outsourced company to in-house management.
• Involved in documenting and illustrating solutions by creating documentation, flowcharts, layouts, diagrams, charts, code comments, and clean, understandable code.
• Arranged and implemented solutions by defining system specifications, adhering to standards, and overseeing programming efforts.

Accountabilities:
• Involved in modifying the software to rectify errors, enhance performance, and update user interfaces. Rendered technical support for software system design and maintenance, ensuring seamless functionality
• Managed system testing and validation processes, including software programming and the development of comprehensive documentation.
• Performed in-depth analysis of information to recommend and plan the development and modifications to existing ones.

Responsibilities:

• Involved in the development of a range of software systems, including ERP and MRP applications, document management systems, logistics management systems, and trading systems.
• Interacted with the clients to collate and evaluate requirements and render customized solutions aimed at enhancing client satisfaction.

Developed and maintained a dynamic Real Estate website, implementing features for the admin interface. Managed customer profiles, ensuring seamless functionality and optimal user experience.