Atul Prakash Tiwari

• Spreading brand awareness by educating clients/customers about our product/services as per SOPs.
• Team handling to guide them in generating revenues by selling Add-Ons and VAS services to the clients and meeting activation targets.
• Coordinating and following up with different internal and external stakeholders to schedule camp and with central procurement team/vendors for tag and other item delivery.
• Coordinate and follow up with internal and external stakeholders to schedule camp and launch new products/services.
• Taking new creative initiatives for better brand visibility and penetration and app adoptions.
• Collaborate closely with the tech, Ops, and other teams to deliver change in a coordinated way, aligned with business objectives.
• Team managing to guide them for interactive materials such as videos, charts, or slideshows for virtual/remote training and to share information about a product or service, when necessary.
• Work with the product team internally to give insights collected from the ground and help to shape them into product features
• Monitor the progress of BA campaigns using various metrics and submit reports of camp performance.
• Highly creative with the ability to think outside of the box
• Proven ability to implement brand and marketing strategies.
• Identify opportunities for campaigns that will lead to an increase in brand/app adoption.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Trained employees on additional job positions to maintain coverage of roles.
• Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

Responsibilities:

• Team handling to guide them in generating revenues.
• Offered training and support to keep team members motivated and working toward objectives.
• Delegated daily tasks to team members to optimize group productivity.
• Intensely following up with the team and prospects and closing the sales within the sales cycle.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
• Diligently communicating with the team to prime the lead through channels like email, Whatsapp, SMS, and calls.
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc.
• Identify and resolve technical issues promptly and successfully.
• Troubleshooting Network and Internet Issues for Clients.
• Setting-up System using Remote Desktop Connections like AnyDesk, Team Viewer, etc.

• Fostered positive employee relationships through communication, training and development coaching.
• Motivated team members to consistently achieve or exceed performance expectations.
• Coached team for success by using corrective action processes.
• Delegated work assignments and prioritized tasks.
• Set goals for performance and deadlines to comply with company plans and vision.
• Suggested various operational strategies to increase productivity.
• Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
• Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
• Led regular team meetings to communicate current business trends and relevant updates.
• Initiated training sessions and coached employees to develop effective staff.
• Reviewed candidate resumes and scheduled and interviewed potential new hires.
• Analyzed business performance data to identify areas of strength and improve areas of weakness.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

• Drive URNs aggressively and ensure achievement of targets month on month
• Strategic planning to promote the schemes through various marketing activities
• Responsible to build and sustain corporate and travel agents base for distribution expansion for the region
• Maintain monthly sales tracker, plan and execute market site visits agreed with the region
• Individually responsible to contribute towards meeting the assigned targets
• Building new avenues for growth and sustaining the existing ones
• Suggest and inculcate loyalty/incentive programs & marketing activities in the region in order to ensure revenue growth
• Demand forecasting and analysis, drive sales statically keeping in view of competitive analysis.

Roles and Responsibilities:

• Got promoted to State Head to handle the state of Chhattisgarh after achieving good business in Bihar and saving the claim.
• Promoted to a leadership position in recognition of strong work ethic and provided exceptional customer service.
• Responsible for business development and performance of the sales & marketing activities, brand awareness, liaison with the various Govt departments, and provides leadership towards the achievement of maximum profitability and growth with the company objectives
• Supervised the two schemes in Chhattisgarh State:

1. Pradhan Mantri Fasal Bima Yojana (PMFBY) for 9 Districts

2. Restructured Weather Based Crop Insurance Scheme (RWBCIS) for 27 Districts

• Interviewed and selected 65 potential new team members from list of candidates recommended by recruitment team for 27 districts.
• Offered training and support to keep team members motivated and working toward objectives.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
• Assigned projects and distributed tasks to team members as per area of expertise.
• Providing post sales training to sales team at regular intervals to boost their performance
• Relationship building and liaisoning with the State Govt like Directorate of Agriculture & Horticulture, District Magistrates & Collectors, NGOs, Cooperative & Commercial Zonal Banks, for the implementation of the project
• Strategic planning to promote the schemes or insurance product through various marketing activities in the whole state
• Identify the business targets / prospects for a particular location by assuming & analyzing the last year data & current data through data analysis process.
• Maintains MIS on day to day basis
• Booking and guiding the operations team to book business in the Insurance Portal by using various Excel formulas
• Manage the claim through Crop Cutting Experiment
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Created plans to propose solutions to problems related to efficiency, costs or profits.

Roles and Responsibilities:

• First two months training at Pune Head Office regarding all the insurance products and overview of crop insurance schemes
• Responsible for business development and performance of the sales & marketing activities, brand awareness, liaison with the various Bihar Govt departments, Banks and provides leadership towards the achievement of maximum profitability and growth with the company objectives
• Supervised the schemes named Pradhan Mantri Fasal Bima Yojana (PMFBY) in Darbhanga, Bihar for a district
• Relationship building and liaisoning with the Govt like the Directorate of Agriculture, Block, and Gram Panchayat level agricultural officers, NGOs, Cooperative & Commercial Banks, Societies, etc, for the implementation of the project
• Channel development for Sales of Agri insurance products/ Schemes like PMFBY
• Identify the business targets/prospects for a particular location by assuming & analyzing the last year's data & current data
• Maintains MIS on day to day basis
• Booking the business in the Insurance Portal by using various Excel formulas
• Manage the claim through Crop Cutting Experiments & also through good liaison with the myriad Govt authorities.

• Corporate & Retail Lead Generation including Product Promotion
• Identifying client requirements and providing tailor made solutions to crack sales
• Covered the entire region for field study and product promotion
• Visited Corporate like Hotels, Colleges, Banks, etc
• In order to mark the presence of the company
• Identify the brief insights of the various parameters of the different beverage Brands existing in themarketincludingpromotion andsellingoftheBisleri products through questionnaire
• Studied the market of Packaged Drinking Water
• Generate the lead by using negotiation & people skills with the customers.

• Supervisedfarmers/Laborsonthefieldto makethe structureslikeStopDams,CheckDams,
• Ponds, etc
• DesignedStructuresthrough AutoCad
• Monitored Self Help Groups
• Computerized the field data and its interpretation.