Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Languages
Linkedin profile
Personal Information
Personal Interests
Languages
SoftwareDeveloper

Augustine Saravanan

Noida

Summary

Results-driven Relationship Manager and Software Developer with over 2+ years of experience in financial services, fintech solutions, and database management . I have honed my skills in client engagement, relationship management, and product expertise. My role primarily involved fostering strong relationships with enterprise clients, ensuring their needs were met through tailored financial technology solutions , and also worked with IT team gaining deep knowledge on product and business analysis.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Software Developer

Bankit Services
08.2023 - Current
  • Worked in Database management department
  • Diagnosed and resolved technical issues from the market, ensuring seamless operations for platform user's, improving service offerings.
  • Provided in-depth technical support for all financial services, leveraging comprehensive product knowledge.
  • Delivered critical data insights and reports to the finance team, aiding in strategic decision-making.
  • Optimized database performance** to enhance system efficiency and ensure data accuracy.
  • Assisted in the development and maintenance of fintech solutions, improving service offerings.

Relationship Manager

Bankit Services
01.2023 - 07.2023
  • specialized in financial services, including DMT, AEPS, CMS, and Payment Gateway (PG) solutions
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.


Relationship Manager

Cogent(RBL Bank)
06.2022 - 12.2022

- Managed and expanded a portfolio of high-value clients, enhancing customer loyalty.

- Provided tailored financial advice, matching clients with suitable banking products and solutions.

Education

MBA - Business Management & Marketing

Noida International University

BBA - Business Administration & Management

Bishop Heber College

Certified Business Analyst (Completed during MBA program) - undefined

Skills

Business Development & Client Relations

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Accomplishments

  • Organic Basin Project – Developed a modern farming solution using hydroponics to promote sustainable agriculture as part of MBA coursework.
  • Increased client engagement through personalized fintech solutions and targeted upselling strategies.
  • Successfully managed a client portfolio who did business worth (100 Crore+ In transaction AEPS,DMT), ensuring high retention and satisfaction rates.

Timeline

Software Developer

Bankit Services
08.2023 - Current

Relationship Manager

Bankit Services
01.2023 - 07.2023

Relationship Manager

Cogent(RBL Bank)
06.2022 - 12.2022

MBA - Business Management & Marketing

Noida International University

BBA - Business Administration & Management

Bishop Heber College

Certified Business Analyst (Completed during MBA program) - undefined

Languages

Hindi
Tamil
English

Linkedin profile

https://www.linkedin.com/in/augustine-saravanan-544687180/

Personal Information

Personal Interests

Chess and football were the games I played most during my childhood, driven by the competitive environment around me and my love for the challenge. As I grew older, my passion for entrepreneurship led me to explore business opportunities, and I even started my own small business during college. Later, at my workplace, I discovered table tennis as a new hobby and quickly excelled, eventually playing competitively.

Languages

5,5,5
Augustine Saravanan