Avaleen Kaur
Product Analyst
189 Saini Enclave, Karkardooma,Delhi,India
Summary
A self motivated, dynamic and solution-oriented analyst with demonstrated ability of working with cross functional teams and multiple product areas to develop and sustain long term client relations.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Product Analyst
ION Trading
Delhi
06.2018 - Current
- Coordinating with top tier banking clients (North America, EMEA, APAC) within Capital Markets Fixed Income segment to understand their expectations and maintaining positive long-term relationships.
- Working on different components within ION MarketView Solution for complete incident and crisis management through ITIL - triaging, prioritizing, escalation, root cause analysis, scenario replication, troubleshooting within SLAs
- Provided premium deployment services for remote environment setup at APAC bank.
- Worked with Spanish bank's end-to-end infrastructure migration and layout setup involving multiple integrations.
- Creating and monitoring Dashboards to track pain points and gaps across product suite and client families.
- Collaborating across between multiple teams for techno-functional understanding and end to end process flow.
- Aligning with UI team for creation and approval of wireframes and mock-ups for visualizing requirement using tools like Figma for user flows
- Develop, implement, and maintain production timelines across multiple departments.
- Active involvement in rolling out of new product versions including analyzing cross functional compatibilities
- Managing escalations, prioritizing with respective teams through scrum and kanban meetings and further closing loop with clients as necessary via status calls
- Walkthrough of product changes and releases involving demo and presentations.
- Delivering product domain trainings to over 50 employees, driving cross-functional coordination and sharing insights with respective teams.
- Generating weekly/monthly reports based on key findings of features performance and trends analysis.
- Working closely on redefining and building efficient ION Knowledge base system to enrich existing knowledge repository and identifying scope of automation to reduce manual work.
Database Developer
ThoughtFocus
Delhi
01.2018 - 06.2018
- Developed, updated and organized entity databases to handle client data and fulfill varied operational requests on same
- Worked on bug fixes across different projects
- Built TeamCity jobs and scheduled these using ActiveBatch
- Developed scripts and processes for data integration and maintenance using SSIS and SSRS framework for data migration on XML,CSVs and table sources.
Software Intern
Delhi Police
Delhi
03.2017 - 07.2017
- Designed MVC system after synthesizing requirements to improvise personnel management within traffic department and implement regulatory activities on same.
Education
MCA|83% -
Indira Gandhi Delhi Technical University For Women
Delhi 06.2015 - 06.2018
BSc(H) Computer Science|70% -
Delhi University SGGSCC
Delhi, DL 06.2012 - 06.2015
Skills
Product Management
undefinedPositions of Responsibility
- Coordinator for Leadership development Program at the Global Cross Continent Induction at ION
- Lead Associate, HR and Events team of Annual Technical and Cultural Fest.
- Lead the Press Conference as a member of Delhi Police Internship Program
Timeline
Product Analyst
ION Trading
06.2018 - Current
Database Developer
ThoughtFocus
01.2018 - 06.2018
Software Intern
Delhi Police
03.2017 - 07.2017
MCA|83% -
Indira Gandhi Delhi Technical University For Women
06.2015 - 06.2018
BSc(H) Computer Science|70% -
Delhi University SGGSCC
06.2012 - 06.2015
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