Avaleen Kaur
Product Analyst
189 Saini Enclave, Karkardooma,Delhi,India
Summary
A self motivated, dynamic and solution-oriented analyst with demonstrated ability of working with cross functional teams and multiple product areas to develop and sustain long term client relations.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Product Analyst
ION Trading
Delhi
06.2018 - Current
- Coordinating with top tier banking clients (North America, EMEA, APAC) within Capital Markets Fixed Income segment to understand their expectations and maintaining positive long-term relationships.
- Working on different components within ION MarketView Solution for complete incident and crisis management through ITIL - triaging, prioritizing, escalation, root cause analysis, scenario replication, troubleshooting within SLAs
- Provided premium deployment services for remote environment setup at APAC bank.
- Worked with Spanish bank's end-to-end infrastructure migration and layout setup involving multiple integrations.
- Creating and monitoring Dashboards to track pain points and gaps across product suite and client families.
- Collaborating across between multiple teams for techno-functional understanding and end to end process flow.
- Aligning with UI team for creation and approval of wireframes and mock-ups for visualizing requirement using tools like Figma for user flows
- Develop, implement, and maintain production timelines across multiple departments.
- Active involvement in rolling out of new product versions including analyzing cross functional compatibilities
- Managing escalations, prioritizing with respective teams through scrum and kanban meetings and further closing loop with clients as necessary via status calls
- Walkthrough of product changes and releases involving demo and presentations.
- Delivering product domain trainings to over 50 employees, driving cross-functional coordination and sharing insights with respective teams.
- Generating weekly/monthly reports based on key findings of features performance and trends analysis.
- Working closely on redefining and building efficient ION Knowledge base system to enrich existing knowledge repository and identifying scope of automation to reduce manual work.
Database Developer
ThoughtFocus
Delhi
01.2018 - 06.2018
- Developed, updated and organized entity databases to handle client data and fulfill varied operational requests on same
- Worked on bug fixes across different projects
- Built TeamCity jobs and scheduled these using ActiveBatch
- Developed scripts and processes for data integration and maintenance using SSIS and SSRS framework for data migration on XML,CSVs and table sources.
Software Intern
Delhi Police
Delhi
03.2017 - 07.2017
- Designed MVC system after synthesizing requirements to improvise personnel management within traffic department and implement regulatory activities on same.
Education
MCA|83% -
Indira Gandhi Delhi Technical University For Women
Delhi 06.2015 - 06.2018
BSc(H) Computer Science|70% -
Delhi University SGGSCC
Delhi, DL 06.2012 - 06.2015
Skills
Product Management
MS Excel MS Project
JAVA HTML
SQL SSIS SSRS
Confluence JIRA Git SharePoint Kanban ActiveBatch TeamCity
Technical Documentation
Key stakeholder management
Effective communication
Creative problem solving
Active Listening
Analytical and Critical Thinking
Figma
Trade Lifecycle & FI d2c markets
Positions of Responsibility
- Coordinator for Leadership development Program at the Global Cross Continent Induction at ION
- Lead Associate, HR and Events team of Annual Technical and Cultural Fest.
- Lead the Press Conference as a member of Delhi Police Internship Program
Timeline
Product Analyst
ION Trading
06.2018 - Current
Database Developer
ThoughtFocus
01.2018 - 06.2018
Software Intern
Delhi Police
03.2017 - 07.2017
MCA|83% -
Indira Gandhi Delhi Technical University For Women
06.2015 - 06.2018
BSc(H) Computer Science|70% -
Delhi University SGGSCC
06.2012 - 06.2015