Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Raviteja Movva

Hyderabad

Summary

Dynamic Electronic FX Support Functional Lead at Bank of America Merrill Lynch, adept in Python programming and incident management. Achieved significant operational efficiencies through automation and proactive problem-solving. Proven track record in enhancing production stability and mentoring teams, driving continuous improvement in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Electronic FX Support Functional Lead Vice President

BANK OF AMERICA MERRILL LYNCH
Singapore
04.2020 - Current
  • Delivered first-class technical support and technology advisory services to the APAC Currencies Desk, enhancing the dynamic FX business.
  • Proactively supported a world-class eFX distribution, pricing, and risk management technology platform.
  • Addressed trade-flow and reporting inquiries from Sales, Traders, and Liquidity Desks to optimize operations.
  • Led major incident management by collaborating with key technology teams, including Unix, Network, Database Administration, and MQ.
  • Oversaw the management of a Next Generation low-latency trading execution platform, ensuring peak performance.
  • Automated repetitive, labor-intensive tasks to increase efficiency and drive productivity.
  • Managed and maintained the end-to-end Trading lifecycle for the eFX business, ensuring seamless operations.
  • Conducted problem management to identify and address recurring or potential issues effectively.

FICC Risk Functional Lead Assistant Vice President

BANK OF AMERICA MERRILL LYNCH
Singapore
01.2018 - 03.2020
  • Spearheaded efficiency initiatives within the L2 team, driving capacity for enhancement activities and substantial cost savings.
  • Delivered project milestones on time, addressing issues promptly while ensuring top-tier quality service.
  • Managed production incidents effectively, safeguarding system availability and reliability.
  • Enhanced production stability through proactive problem management, collaborating seamlessly with L3 and Development teams.
  • Served as the production gatekeeper by implementing a stringent change and release management process, overseeing Forward Planning, Handover, and Change Advisory Board activities.
  • Oversaw BCM tasks for Tier 2 applications, coordinating Infrastructure Weekends and special weekend projects with precision.
  • Optimized support services to drive cost efficiencies by automating manual tasks and conducting system health checks and housekeeping.
  • Mentored and coached new support staff, accelerating their integration and performance.

FICC Risk Support Analyst

BANK OF AMERICA CONTINUUM
01.2016 - 12.2017
  • Demonstrated expertise in managing production issues and prioritizing critical bugs while collaborating with various LOBs to enhance application stability.
  • Proficient in Incident Management and Change Management within a production support delivery model.
  • Achieved Operational Excellence through automation of manual, repetitive tasks, streamlining processes effectively.
  • Quick to identify and resolve problems, leveraging strong analytical, coding, and debugging skills.
  • Delivered exceptional L2 and L3 support for escalated issues, ensuring high-quality service delivery.

UPC OSS/BSS Mediation Senior Software Engineer

LIBERTY GLOBAL (ACCENTURE)
12.2014 - 12.2015
  • Spearheaded Mediation operations within a 24/7 support environment, ensuring seamless service continuity.
  • Efficiently processed CDRs for voice, data, SMS, broadband, and DTV services, enhancing operational efficiency.
  • Managed CDR transfer operations to and from upstream/downstream applications, optimizing data flow.
  • Conducted thorough analysis and rectification of CDR-related issues, improving data accuracy.
  • Proactively monitored alerts related to CDR processing via GUI, safeguarding operational integrity.

TTL OSS/BSS Mediation

TATA TELE SERVICES LTD (TATA CONSULTANCY SERVICE)
06.2012 - 12.2014
  • Responsible for Mediation operations in 24
  • 7 support environment.
  • Responsible for various mediation configurations.
  • CDR Transfer Operations to/from down/upstream Applications.
  • Analysis of CDR related issues and rectifications.
  • Analysis of billing related issues due to mediation.
  • New Network Element Configurations.
  • Hardware resource monitoring and projection preparation.
  • We also support Middle office booking apps for these FX trades.

Education

Bachelor of Technology - Electrical & Electronics

JNTU Kakinada
05-2012

Skills

  • Python programming
  • Cloud computing fundamentals
  • Generative AI principles
  • UNIX shell scripting
  • Oracle SQL and PL/SQL
  • Incident and change management
  • Production support services
  • Real-time monitoring tools
  • ITIL certification
  • Process and continuous improvement
  • Problem-solving expertise

Languages

English

Accomplishments

  • Consistently Exceeded Expectations: Achieved “Exceeds Rating” in annual performance reviews for four consecutive years, reflecting sustained excellence and impact.
  • Prestigious Platinum Award Recipient: Honored with the Platinum Award for two consecutive years in recognition of significant improvements in FX production stability, demonstrating leadership in driving operational resilience and system reliability.

Timeline

Electronic FX Support Functional Lead Vice President

BANK OF AMERICA MERRILL LYNCH
04.2020 - Current

FICC Risk Functional Lead Assistant Vice President

BANK OF AMERICA MERRILL LYNCH
01.2018 - 03.2020

FICC Risk Support Analyst

BANK OF AMERICA CONTINUUM
01.2016 - 12.2017

UPC OSS/BSS Mediation Senior Software Engineer

LIBERTY GLOBAL (ACCENTURE)
12.2014 - 12.2015

TTL OSS/BSS Mediation

TATA TELE SERVICES LTD (TATA CONSULTANCY SERVICE)
06.2012 - 12.2014

Bachelor of Technology - Electrical & Electronics

JNTU Kakinada
Raviteja Movva