Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Professional Summary
Objective
Timeline
Generic
Avdhoot Jayant Pathak

Avdhoot Jayant Pathak

Manager - Network & Security Presales
Sun city, Pune

Summary

With 17 years of expertise, have successfully managed IT service delivery, projects, and networking across diverse organizations. Results-driven and seasoned Network Operations Manager with a proven track record in designing, presenting, and demonstrating enterprise architecture for Network and Network Security domains. Throughout my career, I've demonstrated expertise in implementing, configuring, and maintaining diverse network devices, such as routers, switches, firewalls, and wireless equipment. Rapid diagnosis and resolution of network issues to minimize downtime, along with offering third-level support for escalated problems, are central to skill set. I am also proficient in creating and maintaining detailed network documentation to facilitate troubleshooting and future enhancements. Recognized as a Uninor Value Ambassador by Uninor, receiving a Certificate of Appreciation from the Executive Vice President, Western Hub. Seeking challenging managerial assignments with a professionally managed organization and having received compliments and positive feedback from stakeholders in previous roles.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
1
1
Language

Work History

Manager - Network & Security Presales

Rahi Systems Pvt Ltd
Pune
08.2023 - Current
  • Responsible for crafting, showcasing, and illustrating enterprise architecture within designated Network and Network Security domains, offering technical consultation to medium to large corporate and government entities, including understanding customer requirements and delivering architectural and solution design, along with providing consulting, analysis, design, and implementation support for Network Security Projects.
  • Executing implementation, configuration, and upkeep of network devices (e.g., routers, switches, firewalls, wireless), promptly diagnosing and resolving network issues to minimize downtime, and undertaking in-depth troubleshooting with Cisco routers and switches.
  • Developing and managing comprehensive network documentation, encompassing diagrams, configurations, and procedures, ensuring timely updates to facilitate troubleshooting and future enhancements, and adeptly preparing Statements of Work, High-Level Designs (HLD), Low-Level Designs (LLD), and As-Builts for multiple projects.
  • Demonstrating a deep understanding of company's products, services, and solutions
  • Collaborating with sales team to comprehend client requirements and developing customized solutions, while creating compelling presentations and proposals that articulate value of the proposed solutions.
  • Accomplished multiple tasks within established timeframes.
  • Actively participating in pre-sales engagements to comprehend client needs, address concerns, and cultivating enduring client relationships while serving as a trusted advisor.
  • Supporting sales team by qualifying leads and opportunities, offering technical expertise in meetings and discussions with potential clients.
  • Conducting product demonstrations and proof of concept (PoC) activities to showcase our capabilities of the company's offerings
  • Developing standardized templates and tools to streamline proposal and presentation creation process.
  • Cross-trained existing employees to maximize team agility and performance.

Manager-Network Operation

Rahi Systems Pvt. Ltd
Pune
10.2021 - 07.2023
  • Supervising daily activities of network team, offering guidance, mentoring, and performance feedback, while actively monitoring network performance and proactively addressing issues to minimize downtime and maximize uptime.
  • Prepare and present network performance reports to senior management, highlighting key metrics and areas for improvement
  • Configured and maintained network equipment, including routers, switches, firewalls, and load balancers
  • Conducted network troubleshooting and resolved connectivity issues to ensure uninterrupted operations & Avoid the C/H/M Cases
  • 2 years of experience as Technical Account Manager, supporting enterprise clients and ensuring their technical needs are met
  • Demonstrated ability to establish and maintain strong client relationships, acting as trusted advisor and advocate
  • Serve as primary point of contact for assigned enterprise clients, ensuring their technical requirements are understood and addressed
  • Build and maintain strong relationships with key stakeholders, including C-level executives, IT managers, and project teams
  • Provided technical support to clients, resolving complex issues and ensuring high level of customer satisfaction
  • 2 years of experience as Cloud Technical Manager, leading teams and overseeing cloud architecture, deployments, and operations
  • Proven track record of successfully implementing cloud strategies, driving migration projects, and optimizing cloud infrastructure
  • Lead team of 18 cloud engineers in designing, implementing, and managing cloud-based solutions for clients
  • Developed and executed cloud migration strategies, ensuring successful transition from on-premises to cloud environments
  • Provided technical support and troubleshooting assistance to resolve complex cloud-related issues
  • Conducted cloud assessments and provided recommendations to optimize performance, security, and cost-effectiveness.
  • Remediated security vulnerabilities by applying provided software patches or replacing vulnerable solutions with better alternatives.
  • Managed Network Operating Center (NOC) technical infrastructure and server performance.

Sr. Network Engineer

E2 Power Sdn Bhd, OCBC Group
Kuala Lumpur
05.2017 - 10.2021
  • End to end planning of project management in line with the development objectives; periodic review of development project progress & Plan
  • Steer the formulation, communication, and implementation of Information Technology (IT) strategy aligned with company mission. Lead and coordinate essential network activities during bank-wide shutdown, contributing to successful execution of disaster recovery activities.
  • Analysis organizational Service impact of technology trends evaluates how future technology solutions impact current and future business and establishes long-term work plans
  • Handle the complex network issue, to restore service as well as work with Cisco TAC & Vendor to if required
  • Co-ordinate & handle more than 32 complex projects as well as arrange Support to the project completion as per timeline
  • Work with project managers, business analysts and contractors on security solutions to address TISO requirements
  • Executing VPN (site-to-site) and Extranet configurations for firewall rules and routing to facilitate traffic between different sites, specializing in Palo Alto design and installation involving Application and URL filtering, rule filtering, and troubleshooting, as well as configuring and maintaining IPSEC VPNs on Palo Alto Firewalls.
  • Built and improved network documentation and training procedures to lead successful team completing high-quality work.
  • Implement & deploy the new office in the SD-Access (Enterprises Wireless) with Switches & access point
  • Configure and administer Cisco ISE (Identity Services Engine) servers
  • Includes creation / troubleshooting of authentication / accounting for wireless deployments as well as network device authentications.

Senior Design Specialist

Global Enterprise International (M)Sdn Bhd
Kuala Lumpur
09.2016 - 04.2017
  • Design, develop, integrate, manage, operate, and maintain hardware and software related solutions including LAN/WAN, radio and satellite infrastructures for company data, voice, and video networks
  • Evaluating existing network infrastructure, strategizing and supervising enhancements or upgrades, and executing move, add, or delete changes in accordance with standard change process.
  • To achieve agreed performance levels in line with Business targets, Customer requirements and our functional Service-Level Agreement.
  • Cultivate relationships with internal and external technology and project management teams, as well as global product teams, while leading team in qualifying, proposing, closing, and managing orders throughout the sales cycle.
  • Prepare Finalize & Service Improvement document for processing.
  • Developed design deliverables that elevated, differentiated, and functioned on-brand and on-strategy.

Associate Service Account Manager

Dimension Data (Malaysia) SDN BHD
Kuala Lumpur
11.2015 - 07.2016

Network Engineer

Dimension Data (Malaysia) SDN BHD
Kuala Lumpur
11.2014 - 07.2016

Network Engineer

Tentacle Technologies (MSC) SDN BHD
08.2012 - 10.2014

Sr. Technical Support Executive

Pragati Enterprise
Pune
10.2010 - 08.2012

Network Engineer

Progressive Info Vision Pvt. Ltd
01.2010 - 10.2010

Technical Consultant

Leading Network System Pvt. Ltd
06.2008 - 01.2010

LAB Assistant

Asic Institute
06.2007 - 06.2008

Education

MBA - business administration, Information Technology & System

IIBM
Delhi
06.2015 - 06.2016

commerce

Himalayan University
07.2016 - 07.2018

Skills

    Cisco Routing, Switching & Nexus

undefined

Additional Information

❒ Render innovative solutions to business units in compliance to IT Operations standard processes, procedures, and policies; Assess information security and associated risk exposures including operational readiness in case of business interruption.

❒ Strong background in strategizing, building and implementing transformation framework and operating models with an aim to reduce cost to serve significantly to the customers and making businesses more competitive in the market.

❒ Proven ability in end-to-end management of assigned projects in compliance to project SLA parameters and other related protocols, maintaining IT Service delivery.

❒ Adept at enhancing efficiency, productivity and profitability through automation and process improvement.

❒ Review deliverables prior to passage to clients and implementation of methodologies for enforcement of project standards. Proficient in maintaining organizational effectiveness & efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

❒ Identify specific talents and aspirations of employees and facilitate skill enhancement sessions enabling career growth for employees within the organization.

❒ A pleasing personality with an analytical mindset capable of taking up challenging professional assignments.

Certification

CCIE Enterprise Infrastructure

Professional Summary

Seasoned IT professional with 18 years of expertise in IT service delivery, project management, and networking across diverse organizations. Adept in routing and switching protocols, including RIP, OSPF, EIGRP, BGP, HSRP, MST, and advanced technologies like MPLS, Layer2, Layer4, and Layer7 load balancing. Proficient in planning and implementing LAN/WAN solutions. Recognized as a Uninor Value Ambassador by the Executive Vice President, Western Hub, with a Certificate of Appreciation. Seeking challenging managerial roles in a professionally managed organization. Proven track record of receiving compliments and positive feedback from stakeholders in previous positions.

Objective

Dedicated and results-driven Network Operations Manager with 18 years of comprehensive expertise in successfully overseeing IT service delivery, project management, and networking within diverse organizational settings. Proven track record in designing, presenting, and demonstrating enterprise architecture for Network and Network Security domains. Skilled in implementing, configuring, and maintaining a wide range of network devices, including routers, switches, firewalls, and wireless equipment. Known for rapidly diagnosing and resolving network issues to minimize downtime and providing third-level support for escalated problems.

Timeline

Manager - Network & Security Presales

Rahi Systems Pvt Ltd
08.2023 - Current

CCIE Enterprise Infrastructure

06-2023

AWS Certified Solutions Architect - Associate

08-2022

Manager-Network Operation

Rahi Systems Pvt. Ltd
10.2021 - 07.2023

PCEP – Certified Entry-Level Python Programmer

08-2020

Palo Alto Networks Certified Network Security Engineer certificate (PCNSE)

05-2020

Forescout Certified Administrator

08-2019

Sr. Network Engineer

E2 Power Sdn Bhd, OCBC Group
05.2017 - 10.2021

Senior Design Specialist

Global Enterprise International (M)Sdn Bhd
09.2016 - 04.2017

commerce

Himalayan University
07.2016 - 07.2018

Associate Service Account Manager

Dimension Data (Malaysia) SDN BHD
11.2015 - 07.2016

MBA - business administration, Information Technology & System

IIBM
06.2015 - 06.2016

ITIL V3 - IT Infrastructure Library Foundation Certification in Service Management

11-2014

Network Engineer

Dimension Data (Malaysia) SDN BHD
11.2014 - 07.2016

Network Engineer

Tentacle Technologies (MSC) SDN BHD
08.2012 - 10.2014

Sr. Technical Support Executive

Pragati Enterprise
10.2010 - 08.2012

Network Engineer

Progressive Info Vision Pvt. Ltd
01.2010 - 10.2010

Cisco Certified Network Professional Routing & Switching (CCNP)

06-2009

Technical Consultant

Leading Network System Pvt. Ltd
06.2008 - 01.2010

Cisco Certified Network Associate (CCNA)

06-2007

LAB Assistant

Asic Institute
06.2007 - 06.2008
Avdhoot Jayant PathakManager - Network & Security Presales