With 17 years of expertise, have successfully managed IT service delivery, projects, and networking across diverse organizations. Results-driven and seasoned Network Operations Manager with a proven track record in designing, presenting, and demonstrating enterprise architecture for Network and Network Security domains. Throughout my career, I've demonstrated expertise in implementing, configuring, and maintaining diverse network devices, such as routers, switches, firewalls, and wireless equipment. Rapid diagnosis and resolution of network issues to minimize downtime, along with offering third-level support for escalated problems, are central to skill set. I am also proficient in creating and maintaining detailed network documentation to facilitate troubleshooting and future enhancements. Recognized as a Uninor Value Ambassador by Uninor, receiving a Certificate of Appreciation from the Executive Vice President, Western Hub. Seeking challenging managerial assignments with a professionally managed organization and having received compliments and positive feedback from stakeholders in previous roles.
Cisco Routing, Switching & Nexus
❒ Render innovative solutions to business units in compliance to IT Operations standard processes, procedures, and policies; Assess information security and associated risk exposures including operational readiness in case of business interruption.
❒ Strong background in strategizing, building and implementing transformation framework and operating models with an aim to reduce cost to serve significantly to the customers and making businesses more competitive in the market.
❒ Proven ability in end-to-end management of assigned projects in compliance to project SLA parameters and other related protocols, maintaining IT Service delivery.
❒ Adept at enhancing efficiency, productivity and profitability through automation and process improvement.
❒ Review deliverables prior to passage to clients and implementation of methodologies for enforcement of project standards. Proficient in maintaining organizational effectiveness & efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
❒ Identify specific talents and aspirations of employees and facilitate skill enhancement sessions enabling career growth for employees within the organization.
❒ A pleasing personality with an analytical mindset capable of taking up challenging professional assignments.
CCIE Enterprise Infrastructure
Seasoned IT professional with 18 years of expertise in IT service delivery, project management, and networking across diverse organizations. Adept in routing and switching protocols, including RIP, OSPF, EIGRP, BGP, HSRP, MST, and advanced technologies like MPLS, Layer2, Layer4, and Layer7 load balancing. Proficient in planning and implementing LAN/WAN solutions. Recognized as a Uninor Value Ambassador by the Executive Vice President, Western Hub, with a Certificate of Appreciation. Seeking challenging managerial roles in a professionally managed organization. Proven track record of receiving compliments and positive feedback from stakeholders in previous positions.
Dedicated and results-driven Network Operations Manager with 18 years of comprehensive expertise in successfully overseeing IT service delivery, project management, and networking within diverse organizational settings. Proven track record in designing, presenting, and demonstrating enterprise architecture for Network and Network Security domains. Skilled in implementing, configuring, and maintaining a wide range of network devices, including routers, switches, firewalls, and wireless equipment. Known for rapidly diagnosing and resolving network issues to minimize downtime and providing third-level support for escalated problems.
CCIE Enterprise Infrastructure
AWS Certified Solutions Architect - Associate
PCEP – Certified Entry-Level Python Programmer
Palo Alto Networks Certified Network Security Engineer certificate (PCNSE)
Forescout Certified Administrator
ITIL V3 - IT Infrastructure Library Foundation Certification in Service Management
Cisco Certified Network Professional Routing & Switching (CCNP)
Cisco Certified Network Associate (CCNA)